Write to the team behind Usertick
Send a question about the product, billing, a partnership or the press, and the answer comes to your email address. Customers with an account get the fastest help from Help in the dashboard.
Other ways to reach Usertick
Each address goes to the people who handle it.
- Account access and security notices
- support@usertick.com
- Sales and larger plans
- sales@usertick.com
- Security
- security@usertick.com
- Privacy and data requests
- privacy@usertick.com
- Press
- press@usertick.com
- Careers
- careers@usertick.com
- Registered as
- Usertick Ltd, company number 17517933, England and Wales
- Registered office
- 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
- Founded
- 2026, in London
Frequently asked questions
By email, at the address you enter. After you send the form, the page shows a reference for your message. Quote it if you write again.
Select Help in the dashboard. The help docs and the assistant are there on every plan, and on Starter and above Create ticket opens a ticket that support answers in the same thread.
Use the contact sales form. Sales answers questions about custom limits, AI allowances, a security review and an SLA.
The company that sent the survey. Usertick provides the survey tool, and the answers belong to that company. To report a survey that looks harmful, use the abuse form.
Write to security@usertick.com. The vulnerability disclosure policy describes what to include in the report.
Write to privacy@usertick.com. The privacy notice explains which data Usertick holds and how to use your rights.
The brand kit on the About page has the logos as SVG and PNG files, the colors and the typefaces, with a short description of Usertick to quote.
Listen better, act faster, and build what truly matters.
Start free, see what your customers mean, and get each answer to the person who can act on it.
- 150 responses a month on Free
- Every channel and AI analysis
- No card needed