From a question to an action
Usertick builds surveys of any kind and gets every answer to the people who should act on it. Built in London for growing businesses in any industry.
Why Usertick exists
Asking customers is the easy part. What comes after is harder: answers spread across a survey tool, an inbox and a spreadsheet, written comments nobody has time to read, and a problem a customer wrote about weeks ago reaching the team only now.
Usertick is built around what happens after the answer. Every written answer is read as it arrives and filed by theme, sentiment and urgency, and the ones that need action reach the person or the tool that handles them.
The same path works for a checkout, a hotel stay, a course or a client project. The question changes from one business to the next; the way from an answer to an action stays the same.
- Founded
- 2026, in London
- Company
- Usertick Ltd, England and Wales
- Made for
- Growing businesses in any industry
- Free plan
- 150 responses a month, no time limit
How Usertick works
Three steps, from the question you ask to the person who acts on the answer.
Ask
Build a survey from a template, the question library or a description, then show it on your website, send it by email, share it as a link and QR code or run it as a conversation.
Understand
Results charts every question, and AI reads every written answer and writes what changed and what to do, on every plan.
Act
The inbox gives each answer an owner and a status, and workflows, on every plan, send the ones that need action to Slack, Microsoft Teams, Jira, Linear or HubSpot.
What Usertick is built on
Four commitments that shape the product and the way it is sold.
- 01
Every answer gets read
AI reads every written answer on every plan, Free included, so no answer sits unread in an export.
- 02
Ask where customers are
Every plan can ask on your website, in email and by link or QR code, and every answer lands on the same Results page.
- 03
Prices you can read
Each plan has one price for your whole organization and a clear monthly response limit. Extra responses are a one-time purchase and never expire.
- 04
Privacy built into the widget
The survey widget never stores a visitor’s IP address, and screenshots always blur passwords, card details and one-time codes.
Made for growing businesses in any industry
Online stores, hotels, schools, software companies, agencies and more, each with its own page.
The company
- Founded
- 2026, in London
- Registered as
- Usertick Ltd, company number 17517933, England and Wales
- Registered office
- 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
Contact
- Account access and security notices
- support@usertick.com
- Sales and larger plans
- sales@usertick.com
- Security
- security@usertick.com
- Privacy and data requests
- privacy@usertick.com
- Press
- press@usertick.com
- Careers
- careers@usertick.com
Brand kit
The logos, colors and typefaces for writing about Usertick, listing it as an integration or featuring it in the press, with the rules that keep them consistent.
Logos
Each logo comes as an SVG file, which scales to any size, and as a PNG file for places that don't accept SVG, such as email. Use the wordmark wherever there is room, and the mark on its own where space is tight, such as an app icon or an avatar.
Colors
Usertick orange marks the brand and the actions that matter. The warm neutrals carry everything else.
Typefaces
Both typefaces are free to use from Google Fonts.
Listen better, act faster, and build what truly matters.
Aa Bb Cc Dd Ee Ff Gg 0123456789
Get it on Google FontsListen better, act faster, and build what truly matters.
Aa Bb Cc Dd Ee Ff Gg 0123456789
Get it on Google FontsUsing the logo
- 01Use the files as they are
Don't redraw, recolor, stretch, rotate or outline the logo, and don't add shadows or other effects.
- 02Pick the version for the background
The dark wordmark goes on light backgrounds and the white wordmark on dark ones. On a photo, place it where the background is calm and even.
- 03Give it room
Keep clear space on every side of the logo at least as wide as the height of the mark.
- 04Keep the mark still
The mark doesn't animate, spin or pulse, in a video, on a page or in a product.
- 05Keep it on its own
Don't join the logo to another logo in a single lockup, and don't use it in a product name or a domain.
- 06Spell the name Usertick
One word with only the U capitalized. Never UserTick, User Tick or USERTICK.
Writing about Usertick
Quote these descriptions as they are, or shorten them.
In one sentenceUsertick builds surveys of any kind and gets the answers to the people who act on them.
In a paragraphUsertick builds surveys of any kind and gets the answers to the people who should act on them. Surveys run on a website, in an email, by link and QR code, or as a conversation that asks one question at a time. AI drafts a survey from a description, reads every written answer, and writes what changed and what to do next. The inbox, workflows and integrations take each answer to the team and the tool that handle it. Usertick Ltd is based in London.
Frequently asked questions
In London. Usertick Ltd is registered in England and Wales, company number 17517933, at 71-75 Shelton Street, Covent Garden, London.
Yes. The free plan covers 150 responses a month, 3 surveys and 2 members on every channel, with no time limit.
In the United Kingdom, with uploaded files in the European Union. The security page explains how it is protected.
For help with the product on a paid plan, open a support ticket from Help in the dashboard. On Free, the help docs and the assistant answer most questions. To talk to sales about larger plans and security reviews, use the contact form.
Listen better, act faster, and build what truly matters.
Start free, see what your customers mean, and get each answer to the person who can act on it.
- 150 responses a month on Free
- Every channel and AI analysis
- No card needed