Usertick
Events

Event surveys that show which sessions landed

Ask before the doors open, in every session and the morning after, by email, QR code and your event site. Usertick reads every comment as it arrives, and a dashboard puts each session's rating beside the others.

Know what worked before you plan the next one

Event surveys tell you which talks landed, where people waited too long and what would bring them back. A post-event survey covers the whole event, and a short question in the room, while the talk is fresh, covers each session.

With Usertick, a QR code on the last slide opens a short survey on every attendee's phone, a code on badges and tables covers the rest of the day, and the morning after, an email puts the first question inside the message. Speakers, sponsors and volunteers get surveys of their own.

Every written answer is read as it arrives, in any language, and filed under the categories drafted for your event once you keep them, such as venue, sessions and registration. A dashboard puts each session's rating side by side, and workflows send urgent answers to your team while the event is still running.

Plans
Email, link and QR code surveys, Results and AI reading on every plan, the free plan included
Channels
QR codes on slides, badges and booths, email before and after, your event site
Timing
Opening and closing times and a response limit for each survey, on every plan
Tools
Slack, Microsoft Teams, Google Sheets, HubSpot and Mailchimp on every plan

Ask before, during and after the event

From the ticket to the morning after, each moment gets a survey of its own.

Before the doors open

Send a pre-event survey to your attendee list, or link it from the ticket confirmation, and learn which tracks people plan to attend and what they need for food and access.

At the registration desk

Print a code at the desk and on badges, and ask how registration went while the wait is still fresh.

On the last slide of every session

Show each session's QR code on its last slide, and attendees rate the talk and the speaker before the next one starts. Open and close the survey on the session's own times.

At sponsor and exhibitor booths

Give exhibitors a booth survey on a tablet or a QR code that asks what brought visitors in, with a contact question for the ones who want a follow-up.

The morning after

Email every attendee the post-event survey with the first question inside the message. One tap opens the rest of the survey with that answer kept.

See every session while the event runs

Ratings side by side, and every comment read as it arrives.

Every session side by side

Give each session its own survey and put their ratings next to each other on one dashboard, or ask which session first in one shared survey and filter Results to each answer.

Comments as they come in

Every written answer is read with its type, category and urgency, so the team hears about a full room or a broken microphone during the day. On Business, Results refreshes on its own as answers arrive.

Answers filed under your event's own categories

Type your sector when you sign up, and Usertick drafts a starting set of categories for it, such as venue, sessions and registration. Keep the ones that fit, rename any of them on every plan, and add your own within your plan's limit, from 5 categories on Free to 30 on Business.

Get every answer to the right person

Workflows send answers to your team, your CRM and your spreadsheets.

Problems on the day in Slack or Teams

Post urgent answers to the operations channel with buttons to take them, so a full room or a cold hall gets fixed before the next session. Every plan.

Feedback for each speaker

Filter Results to one session and export it as a PDF to send to its speaker. Every plan, 3 exports a month on Free.

Booth leads in your CRM

Send booth visitors who asked for a follow-up to HubSpot, with their answers on the contact and a task for the sales owner. Every plan, with the task from Starter.

Every answer in a Google Sheet

Add each answer to a sheet, kept up to date as its reading and status change, ready for your own event report. Every plan.

A report every morning of the event

Send a survey or a dashboard as a PDF to your team by email, Slack or Teams each morning, covering the day before. Pro and above.

Works with the tools event teams use

Send answers to your team chat, your CRM, your email tool and your spreadsheets, so the next event starts from what attendees said.

See all integrations

How event teams start with Usertick

Four steps from the first template to answers in the room.

  1. 1

    Start from a template

    Pick Pre-event survey, Session feedback, Post-event or Sponsor feedback, or describe your event to Create with AI.

  2. 2

    Set when each survey opens

    Give each session survey an opening and a closing time, and schedule the post-event email for the next morning.

  3. 3

    Put the codes in place

    Add each session's QR code to its last slide, print the event's code on badges and tables, and import your attendee list as contacts.

  4. 4

    Share the results

    Build a dashboard with every session, and add a workflow that posts urgent answers to your team's Slack channel, on any plan.

How event teams get answers they can use

Six habits that bring in more answers and make each one count.

  1. 01

    Send it within a day

    Send the post-event survey the next morning, while attendees still remember which talk was which.

  2. 02

    Ask in the room

    Leave the QR code on the last slide for a minute before the next speaker, so people answer before they walk out.

  3. 03

    Keep each session survey short

    Ask for a rating and one open question per session, and save the longer questions for the survey after the event.

  4. 04

    Ask each group on its own

    Attendees, speakers, sponsors and volunteers each saw a different event. Give every group its own survey.

  5. 05

    Ask before you plan

    A short survey with the ticket tells you dietary needs, access needs and the sessions people plan to attend.

  6. 06

    Tell attendees what changed

    Open next year's invitation with what you changed because of last year's answers.

Templates and questions for event teams

Start from a template written for attendees, sessions or sponsors, and change any question.

CSATPost-eventFind out how attendees rated your webinar, workshop or conference, whether the content and length were right and what to change next time. Send it within a day of the event.
CSATSession feedbackRate each talk or workshop while it's fresh and learn what attendees want more of. Show a QR code on the last slide or send it in the event app.
RetentionSponsor feedbackLearn whether sponsors got value from your event, from lead quality to logistics, and whether they'll come back. Send it a week after the event.
ResearchPre-event surveyLearn what attendees hope to get out of your event and which sessions they plan to attend, so you can plan rooms and catering. Send it with the ticket confirmation.

Questions from the library

Browse the question library
  1. How would you rate this session?Stars · Sessions and speakers
  2. How was the session length?Multiple choice · Sessions and speakers
  3. How many minutes did you wait at event check-in?Ruler · Registration and logistics
  4. What helped you meet people?Multiple choice · Networking and community
  5. How many qualified leads did you collect?Number · Sponsors and exhibitors

Frequently asked questions

Ask attendees before the event, in each session and the morning after, by email, QR code and your event site. Usertick reads every comment as it arrives, and dashboards and workflows get the answers to your team while there is still time to act.

Within a day, while attendees still remember the talks. Schedule the email the evening before for the next morning, and set the survey to close after a week or two, so late answers don't mix with the next event.

Give each session its own survey with its QR code on the last slide, and put their ratings side by side on a dashboard. On Free and Starter, where surveys are limited to 3 and 10, run one session survey that asks which session first, and filter Results to each answer.

Yes. Answers reach Results and the inbox as they are sent, and each comment is read with its type and urgency. On Business, Results and dashboards refresh on their own, and on other plans a refresh shows the latest answers.

No. Results and dashboards open only for members of your organization, and Usertick has no audience view, live poll or Q&A wall. For a show of hands in the room, use your stage or webinar tool.

Turn on Anonymous responses and share the survey by link or QR code, and answers carry no user ID, traits or visitor ID. A survey sent by email links each answer to the person who received it.

Usertick doesn't connect to ticketing platforms or event apps. Import your attendee list as a file of emails and names, or add the survey's link and QR code to your confirmation email and your app. A website survey can run on the event pages you host on your own domain.

Yes. Send them Speaker experience and Sponsor feedback surveys of their own, and on any plan, filter Results to one session and export it as a PDF for its speaker. Scheduled reports reach members of your organization only.

Usertick sends 50 emails a month on Free, 500 on Starter, 2,500 on Pro and 10,000 on Business, and at most 100 a day in your first 14 days. Buy extra emails at $0.01 each, or connect your own email provider to send more. Answers count toward the plan's monthly responses: 150, 1,000, 5,000 or 25,000.

Email, link and QR code surveys, Results, a dashboard, AI reading and workflows to Slack, Google Sheets and HubSpot come with every plan, with 3 surveys and 150 responses a month on Free. Starter adds 10 surveys, more languages and exports without a monthly limit, Pro adds unlimited surveys and scheduled reports, and Business adds live updates.

Listen better, act faster, and build what truly matters.

Start free, see what your customers mean, and get each answer to the person who can act on it.

  • 150 responses a month on Free
  • Every channel and AI analysis
  • No card needed