Survey questions
Survey questions for every topic
Ready-made questions by topic and industry, from customer satisfaction and pricing to deliveries, hotel stays and courses. Each topic explains every question, with when to ask it and what the answer tells you.
Survey questions by topic
Grouped by industry. Every question is in the question library of the Usertick survey editor, on every plan.
Any business
Satisfaction survey questions15Product survey questions18Onboarding survey questions17Support survey questions20Website and UX survey questions17Pricing survey questions17Churn survey questions16Marketing survey questions16Profile survey questions12Research survey questions19Effort and time survey questions15Priorities and trade-offs survey questions11Mood and sentiment survey questions10Consent and next steps survey questions16Cancellations and refunds survey questions12Brand and reputation survey questions12Trust and privacy survey questions12Accessibility and inclusion survey questions12Messages from us survey questions12Account and sign in survey questions12Renewals and staying survey questions12Switching and alternatives survey questions12Finding what you need survey questions12Booking and appointments survey questions12Sustainability and ethics survey questions12Referrals and word of mouth survey questions12Complaints and escalation survey questions12Paying and invoices survey questions12Visiting us in person survey questions12Chatbots and self service survey questions12Partners and resellers survey questions13Reviews and ratings survey questions12Language and local needs survey questions12
SaaS
Features survey questions15Usage and habits survey questions12Team and company survey questions10Content and docs survey questions11AI features survey questions11Reliability and quality survey questions9Trial and conversion survey questions13Integrations and API survey questions13Security and compliance survey questions14Billing and plans survey questions14Team collaboration survey questions13Admin and setup survey questions13Notifications and email survey questions12Switching from another tool survey questions15Seats and permissions survey questions14Single sign on survey questions14Audit logs and history survey questions14Data export and portability survey questions14API rate limits survey questions14Sandbox and test data survey questions14Release notes survey questions14Status page and incidents survey questions14Support plans survey questions14Partners and resellers survey questions14Usage based billing survey questions14Procurement and legal survey questions15Search inside the product survey questions14Dashboards and reporting survey questions14Templates and presets survey questions14Automation and rules survey questions14Roadmap and requests survey questions14
E-commerce
Ecommerce survey questions14Checkout and purchase survey questions11Delivery and shipping survey questions15Returns and refunds survey questions14Product pages survey questions14Loyalty and repeat purchase survey questions13Subscriptions and boxes survey questions14Marketplace and sellers survey questions14Store pickup and local survey questions13Sizing and fit survey questions13Gifts and gift cards survey questions13Wish lists and saved items survey questions13Prices and price matching survey questions13Stock and back orders survey questions13Packaging and waste survey questions13Collection points and lockers survey questions13Chat with the shop survey questions13Failed payments and checks survey questions13Pay later and installments survey questions13Wholesale and bulk orders survey questions13Product photos and video survey questions13Search on our site survey questions13Recommendations and offers survey questions13Second hand and resale survey questions13On the shop floor survey questions13Paying in store survey questions13Warranty and repairs survey questions13Writing a review survey questions13The cart before you buy survey questions13
Hospitality
Hotel stay survey questions12Restaurant and dining survey questions14Booking and arrival survey questions14Rooms and housekeeping survey questions14Food and drink survey questions12Spa, gym and pool survey questions13Events and venue survey questions14Guest loyalty survey questions13The breakfast table survey questions14Room service survey questions14Check out and the bill survey questions14Meetings and conferences survey questions14The bar at night survey questions14Takeout and delivery survey questions14When a booking went wrong survey questions14The people who served you survey questions14Getting around the building survey questions14Parking and getting here survey questions14Staying with kids survey questions14Guests with pets survey questions14Long stays and apartments survey questions14Wi-Fi and room tech survey questions14The area around us survey questions14
Education
Courses survey questions15Classes and teaching survey questions13Campus life survey questions13Online learning survey questions14Admissions and enrollment survey questions15Parents and guardians survey questions14Outcomes and careers survey questions13School meals survey questions14Getting to school survey questions14Homework load survey questions14Exams and grading survey questions14Extra learning support survey questions14Language schools survey questions14Apprenticeships survey questions14Training at work survey questions14Private tutoring survey questions14Student housing survey questions14Fees and scholarships survey questions14Alumni survey questions13Teacher workload survey questions14School messages survey questions13Field trips survey questions13Starting a new school survey questions14Feeling safe at school survey questions14
Media
Articles and reading survey questions13Video and podcasts survey questions13Newsletters survey questions13Subscriptions and paywall survey questions13Comments and community survey questions14Ads in podcasts survey questions13Live nights from the newsroom survey questions13The print edition survey questions13The app and the site survey questions13News alerts survey questions13Trust and accuracy survey questions13Opinion and reporting survey questions13The archive survey questions12Local coverage survey questions13Sports desk survey questions13Reader funding survey questions13Puzzles and games survey questions12Recipes and lifestyle survey questions12Watching our video survey questions12Writing for us survey questions12
Agencies
Kickoff and scoping survey questions15Reviews and rounds survey questions14Delivery and reporting survey questions13Proposals and renewals survey questions13Freelancers and partners survey questions13Pitching for work survey questions14Scoping and estimates survey questions13Design system work survey questions13SEO reporting survey questions13Paid media reporting survey questions13Content production survey questions13Developer handover survey questions13Client onboarding survey questions13Out of scope requests survey questions13Subcontractors survey questions13Retainer health survey questions13Case study permission survey questions13Awards and referrals survey questions14Client workshops survey questions13Studio workload survey questions13Wrapping up a project survey questions13
Events
Events survey questions14Community and events survey questions8Sessions and speakers survey questions13Registration and logistics survey questions15Networking and community survey questions13Sponsors and exhibitors survey questions14After the event survey questions13Hybrid and online events survey questions14Ticket pricing survey questions14The event app survey questions14Workshops and practice survey questions14The show floor survey questions14Running a booth survey questions14Awards night survey questions14Local meetups survey questions14Speaking at the event survey questions14Event crew survey questions14Getting there and staying over survey questions14Access needs survey questions14Waste and footprint survey questions14Feeding a crowd survey questions14Safety and security survey questions14
Healthcare
Appointments and visits survey questions15Telehealth survey questions13Pharmacy and prescriptions survey questions13Hospital stay and discharge survey questions13Billing and insurance survey questions13Patient portal survey questions13Therapy and well-being survey questions13Booking by phone survey questions14Referrals and specialists survey questions14Vaccination visits survey questions14Dental care survey questions14Eye care survey questions14Physical therapy survey questions14Maternity care survey questions14Getting mental health support survey questions14Long term care check ins survey questions14Care at home survey questions14Caring for an older relative survey questions14Your medication routine survey questions14Insurance approvals survey questions14Waiting lists survey questions14Clinical trials survey questions14Urgent care visits survey questions13Reception and waiting areas survey questions12
Finance
Accounts and onboarding survey questions14Cards and payments survey questions13Loans and mortgages survey questions14Insurance and claims survey questions14Investing and advice survey questions14Fees and transparency survey questions12Fraud and security survey questions14Branch and support survey questions13Savings goals survey questions14Buying a home survey questions14Business banking survey questions14Payroll and invoicing survey questions14Crypto and new assets survey questions14Pensions and retirement survey questions14Tax season survey questions14Getting financial advice survey questions14Credit scores survey questions14Help with debt survey questions14Overdrafts and short term cash survey questions14Joint accounts survey questions14Banking everyone can use survey questions14Cash and ATMs survey questions14Insurance renewals survey questions14What insurance costs survey questions14Sending money survey questions13Everyday money habits survey questions13
Travel
Flights survey questions13Airports and baggage survey questions14Tours and experiences survey questions14Car rental and transfers survey questions14Booking sites survey questions14Trains and cruises survey questions13Travel insurance and support survey questions14Loyalty tiers and points survey questions14Airport lounges survey questions14Seat selection survey questions14Traveling with children survey questions14Traveling with a disability survey questions14Business travel policy survey questions14Visas and documents survey questions14Money abroad survey questions14Staying connected abroad survey questions14Greener travel survey questions14Group trips survey questions14Ski trips survey questions14Beach packages survey questions14City cards and attractions survey questions14Late night transfers survey questions14Road trips survey questions13Packing and luggage survey questions12
Real estate
Showings and offers survey questions15Moving in survey questions14Living there survey questions13Maintenance and repairs survey questions14Agents and portals survey questions13Buying a home survey questions14Selling a home survey questions14Mortgages with an agent survey questions14New build homes survey questions14Service charges survey questions13Neighbors and community survey questions13Moving out and deposits survey questions14Commercial leases survey questions14Property management software survey questions14Energy efficiency survey questions14Insurance for a home survey questions13Short lets survey questions14Valuations and pricing survey questions13Landlord experience survey questions14Applying to rent survey questions14
HR and employees
Employee survey questions14Hiring and candidates survey questions15New hire onboarding survey questions14Team pulse survey questions13Managers and growth survey questions13Well-being and balance survey questions13Benefits and leaving survey questions14Internal tools survey questions14Office moves survey questions14Returning to the office survey questions14Internal moves and promotions survey questions14Mentoring and buddies survey questions13Performance reviews survey questions14Pay and transparency survey questions14Belonging and inclusion survey questions14Parental leave survey questions13Safety training survey questions14Shift work survey questions14Seasonal staff survey questions13Leaving on good terms survey questions14Contractor experience survey questions14Training courses survey questions13Internal communication survey questions14Recognition and rewards survey questions15
Mobile apps
Mobile app survey questions15App onboarding survey questions13Performance and stability survey questions13Push notifications survey questions12In-app purchases survey questions14Updates and releases survey questions12App accessibility survey questions13Using the app offline survey questions15Store ratings and reviews survey questions14Links that open the app survey questions14Home screen widgets survey questions14Watches and wearables survey questions14Battery and data use survey questions15Face and fingerprint login survey questions14Permissions after an update survey questions14Tablet layout survey questions14Sync across devices survey questions14Camera and scanning survey questions14Location and maps survey questions14Help inside the app survey questions15Search and filters in the app survey questions15
Nonprofits
Donors and giving survey questions14Volunteers survey questions14Programs and beneficiaries survey questions13Members and supporters survey questions13Partners and grants survey questions13Gifts in a will survey questions15Fundraising nights survey questions15Company partnerships survey questions15Campaign awareness survey questions15Advocacy and petitions survey questions15Charity shops survey questions15Impact reporting survey questions15Giving goods and skills survey questions15Food banks survey questions14Emergency appeals survey questions14The board survey questions14Working at a nonprofit survey questions14Regular giving survey questions14
How to write survey questions that get honest answers
The same few rules hold for any topic.
- 01
Ask one thing at a time
A question about speed and friendliness together gets an answer about neither. Split it in two, or use a matrix when the parts share a scale.
- 02
Ask soon after the moment
People remember the last order, visit or session far better than the last year. Ask soon after it happens, and name it in the question.
- 03
Keep the words neutral
“How much did you enjoy the course?” assumes the person enjoyed it. “How would you rate the course?” leaves room for any answer.
- 04
Give every answer a place
Choices should cover every case without overlapping. Add Other or Not sure where a real answer might be missing, so no one has to pick something untrue.
- 05
Start with a score, end open
A score up front gives every response a number to follow. One open question at the end catches what your choices missed, and Usertick reads and files each answer.
- 06
Keep the survey short
Three to five questions get more answers than fifteen. Keep the questions you will act on, and use logic to skip the ones that don't apply.
Add these questions to a survey
From the library to the first answers.
- 1
Open the library
In the Usertick survey editor, choose From library, filter by industry and topic, and add several questions at once.
- 2
Or paste your own list
Paste questions reads up to 10 questions from any text on Free, 100 on Starter and 200 on Pro and above, keeps your wording and picks an answer type for each.
- 3
Choose where it runs
Show the survey on your website, send it by email, share its link and QR code, or switch it to a conversation.
- 4
Read the answers
Results counts every score and choice, and Usertick reads each written answer and files it by topic, on every plan.
Frequently asked questions
Three to five for most surveys, since short surveys get more answers. Start with a score, add the questions you will act on and end with one open question.
The one you most need answered, usually a score such as NPS or a star rating. A person who stops after the first question still leaves an answer you can use.
Use both. A score or a choice gives you numbers to compare over time, and an open question tells you why. Usertick reads every written answer and gives it a category, a theme and a sentiment, on every plan.
Yes. Paste questions reads up to 10 questions from any text on Free, 100 on Starter and 200 on Pro and above, keeps your wording and picks an answer type for each, and you can mix them with questions from the library.
On your website as a popup, a side button or inside the page, by email, as a link and QR code, or as a conversation that asks one question at a time.
Yes. The question library comes with every plan, the free plan included, and the free plan covers 150 responses a month across your surveys.
Listen better, act faster, and build what truly matters.
Start free, see what your customers mean, and get each answer to the person who can act on it.
- 150 responses a month on Free
- Every channel and AI analysis
- No card needed