Family travel questions that show where a trip with kids gets hard
Ask parents about seating, staff, gear, diaper changes and the hardest part of the journey. Each question below comes with when to ask it and what the answer tells you.
What family travel survey questions tell you
Family travel survey questions ask parents how a trip with children went: whether they could sit together, how staff treated them, which part of the journey was hardest and which family extras they would use. Parents plan around these details, and one long gate wait or a split seating plan can decide where they book next.
Ask parents within a few days of getting home, by email or link, when the trip is fresh and the kids are back in their routine. Pick four to six questions and send the survey to the adult who booked; every question here is for parents about the family's trip.
Written answers get a theme and a sentiment, so requests for family boarding or a play area add up across routes and hotels. The inbox gives each response an owner and a status, so a family split up on a flight gets a reply.
- Questions
- 14
- Best asked
- A few days after the family gets home
- Industry
- Travel
- Where to find them
- From library in the Usertick survey editor, on every plan
The 14 traveling with children questions, with when to ask each
Grouped by what they tell you. Use them as they are or change the wording.
Who traveled
Party size, the youngest age band and the gear show which families you serve and what they carry.
- 01Number
How many children traveled with you?
How many children came, from 1 to 8. Results shows the median and the middle half; read it with the extras ranking to see whether connecting rooms matter more to bigger families.
- 02Dropdown
How old is the youngest child who came along?
The youngest child's age band, asked of the parent. The band tells you whether strollers and diapers or entertainment and food shape the family's trip, and logic can use it to skip questions.
- 03Multiple choice
What did you bring along?
Every item the family brought, from a stroller to a favorite toy. The bars show which gear most families carry, a guide for what to offer at the gate or the hotel.
Getting there together
Booking, seating, diaper changes and the hardest moment show where families struggle on the way.
- 10Customer effort
How easy was it to add the children to the booking?
A customer effort score for adding the children to the booking, on seven points. A low share who found it easy points to the age fields, name rules or seat assignment.
- 04Yes / No
Could you sit next to your children without paying extra?
A yes or no on sitting together without paying extra. Select No in Results to read those parents' other answers; a family split up on board is worth a reply from the inbox.
- 06Multiple choice
Which part of the trip was hardest with kids?
The single hardest part of the trip, from security to bedtime. The donut shows which moment to fix first, whether that is a family lane at security or earlier dinner times.
- 11Yes / No
Was there somewhere to change a diaper when you needed one?
A yes or no on finding a place to change a diaper. Add logic so only parents of babies and toddlers see it, and treat each No as a facilities problem.
How welcome families felt
Staff, the welcome score and the grid by stage show which part of the trip treats families well.
- 05Stars
How helpful was the staff with your family?
A star rating for how staff helped the family. Tag the link by airport, hotel or route so the average and the share who rated 4 or higher point to the teams doing well.
- 09Big scale
How welcome did your family feel?
How welcome the family felt, from 1 to 10. Results shows the average and a column per step; compare it with the period before any change to family services.
- 12Matrix
Rate how family friendly each part was
Rates the airport, the plane or train, the hotel and restaurants for families. The heat map shows which stage of the trip lets families down.
What families want next
Extras, priorities and two open questions give you the material for the next family offer.
- 08Ranking
Rank the family extras you would use next time
Parents rank the family extras they would use, from family boarding to connecting rooms. Results shows the average place per item, which tells you what to build first.
- 13Points allocation
Split 100 points across what a family trip should get right
Parents split 100 points across flight times, room size, food kids will eat, things to do and short transfers. Results shows the average points per item, an order of priorities for a family package.
- 07Text
What would have made the trip easier for your family?
An open question on what would have made the trip easier. Each answer gets a theme, so ideas such as bottle warming or kids' kits rise across families.
- 14Text
What do you always pack for the kids that other parents forget?
An open question for parents' packing tips. The answers make a useful checklist for your family pages and pre-trip emails, and each one gets a theme.
Tips for asking about traveling with children
Small choices that get honest, useful answers.
- 01
Ask the parent who booked
Send the survey to the adult on the booking. Every question here asks parents about the family's trip.
- 02
Use the age band for logic
Show diaper and stroller questions only to parents of babies and toddlers, so families with older children skip them.
- 03
Fix seating first
A family split up on board is the complaint to solve before any new extra. Give every No on seating an owner in the inbox.
- 04
Turn tips into content
Answers to the packing question make a ready list for your family travel pages, written by parents.
Add these questions to a survey
From the library to the first answers.
- 1
Open the library
In the Usertick survey editor, choose From library, filter by industry and topic, and add several questions at once.
- 2
Or paste your own list
Paste questions reads up to 10 questions from any text on Free, 100 on Starter and 200 on Pro and above, keeps your wording and picks an answer type for each.
- 3
Choose where it runs
Show the survey on your website, send it by email, share its link and QR code, or switch it to a conversation.
- 4
Read the answers
Results counts every score and choice, and Usertick reads each written answer and files it by topic, on every plan.
Templates and more questions about traveling with children
Full surveys that ask about the same things, and neighboring topics in the library.
Templates
Browse all templatesFrequently asked questions
A few days after they get home, by email or link. Usertick sends to a contact list now or on a date up to 30 days ahead, so you can schedule it for the end of each family's trip.
The parent or the adult who booked. These questions ask adults about the family's trip, and the survey isn't meant for children to answer.
Four to six. Start with the hardest part of the trip, add seating and the welcome score, and end with the open question.
Yes. Add logic after the age question so parents of older children skip the questions that don't apply to them.
Yes. The question library comes with every plan, the free plan included, and the free plan covers 150 responses a month across your surveys.
Yes. Once a question is in your survey, reword it, change its options or its answer type, and add logic to skip it for some answers.
Yes. The library is translated into Usertick's built-in languages, and in any other language it shows in English for you to translate.
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