Community questions that show how residents feel about where they live
Ask residents how they get on with their neighbors, what bothers them and which local places they use. Each question below comes with when to ask it and what the answer tells you.
What neighborhood survey questions tell you
Neighborhood survey questions ask residents about the people and places around their home: how well they know their neighbors, whether someone would help them out, which problems come up in the building and how the area has changed. A building where neighbors look out for each other is easier to run, and the problems that push residents away rarely reach the management office as a formal complaint.
Ask once a year, in the spring or before a community event, by email and with a QR code in the lobby or on a bulletin board. Pick five or six questions: how well residents know their neighbors, the problems grid, the area rating and the two open questions.
Each written answer gets a category, a theme and a sentiment, and each response an urgency, so a report of trouble in a shared hallway gets an owner the day it arrives. Read the ideas for bringing people together before you plan the next event.
- Questions
- 13
- Best asked
- Once a year, before a community event
- Industry
- Real estate
- Where to find them
- From library in the Usertick survey editor, on every plan
The 13 neighbors and community questions, with when to ask each
Grouped by what they tell you. Use them as they are or change the wording.
Neighbors and trust
Ask about contact and trust, then what would bring people closer, so community plans start from what residents say.
- 01Big scale
How well do you know the people who live near you?
How well residents know the people nearby, from 1 to 10. Results shows the average and a column per step, a figure to compare before and after a community event.
- 02Multiple choice
How often do you speak to a neighbor?
How often the resident speaks to a neighbor, from every day to never. A large share of Rarely and Never in one building is a reason to start small, such as a coffee hour in the lobby.
- 03Yes / No
Would a neighbor help you out if you needed it?
A plain yes or no on whether a neighbor would help. Select No in Results to see how those residents rated the area and what they wrote about bringing people together.
- 05Text
What would bring people in the building closer together?
An open question about what would bring people in the building together. Each answer gets a theme, so ideas such as a community garden or a welcome event are easy to count.
How residents feel about the area
These track how the area feels and how it has changed, and the best thing about the street tells you what to protect.
- 13Emoji
How do you feel about your neighborhood?
How the resident feels about the neighborhood, on a row of faces. Put it first or last, and compare the share of each face across buildings.
- 07Stars
How would you rate the area as a place to live?
A star rating for the area as a place to live. Compare the share who rated 4 or higher each year to see whether the area is getting better for residents.
- 11Multiple choice
How has the area changed since you moved in?
How the area has changed since the resident moved in. Read it with how long they have lived there, since newcomers have little to compare and long-time residents have years.
- 08Text
What is the best thing about living on this street?
Asks for the best thing about living on the street. The answers tell you what to protect, and they help you describe the area honestly in your listings.
Problems and daily life
Ask which problems come up and which local places residents rely on, so the building team knows what to fix and what to point new residents to.
- 04Matrix
How often is each a problem where you live?
How often noise, parking, trash and shared hallways are a problem, from never to always. The heat map shows which problem comes up most, building by building when you send one survey each.
- 06Multiple choice
Which local places do you use each week?
Shows which local places residents use each week, from shops to public transit. Use the shares when you describe the area to new residents or plan shared amenities.
- 10Ruler
How many minutes to your nearest grocery store on foot?
Minutes on foot to the nearest grocery store, on a ruler up to 45. Results shows the median and the middle half, a plain measure of how walkable the location is.
What matters in a neighborhood
The ranking and the length of time residents have lived there let you compare what newcomers and long-time residents value.
- 12Ranking
Rank what makes a good neighborhood
Residents put quiet, green space, transit, shops nearby and people who look out for each other in order. Results shows the average place per item, which tells you what your residents value most.
- 09Dropdown
How long have you lived in this area?
How long the resident has lived in the area. Select a range in Results to compare newcomers with long-time residents on every other question.
Tips for asking about neighbors and community
Small choices that get honest, useful answers.
- 01
Ask at the same time each year
Send the survey in the same month every year, so each card's comparison with the period before means something.
- 02
Ask before you plan events
Read the ideas for bringing people together before you plan a community event, and tell residents which ideas you picked.
- 03
Reach residents where they live
Put the QR code in the lobby, the laundry room and on the bulletin board, alongside the email to residents on your contact list.
- 04
Pass problems to the building team
Give answers about noise, trash or hallways an owner in the inbox, so the people who look after the building act on them.
Add these questions to a survey
From the library to the first answers.
- 1
Open the library
In the Usertick survey editor, choose From library, filter by industry and topic, and add several questions at once.
- 2
Or paste your own list
Paste questions reads up to 10 questions from any text on Free, 100 on Starter and 200 on Pro and above, keeps your wording and picks an answer type for each.
- 3
Choose where it runs
Show the survey on your website, send it by email, share its link and QR code, or switch it to a conversation.
- 4
Read the answers
Results counts every score and choice, and Usertick reads each written answer and files it by topic, on every plan.
Templates and more questions about neighbors and community
Full surveys that ask about the same things, and neighboring topics in the library.
Templates
Browse all templatesFrequently asked questions
Every adult resident, renters and owners alike. Keep the question on how long they have lived in the area, so you can compare newcomers with long-time residents.
Yes, for a website, link or QR code survey with anonymous responses, where Usertick stores no user ID, traits or visitor ID. A survey sent through Usertick email is tied to the contact it was sent to.
Five or six. Start with how well residents know their neighbors, add the problems grid and the area rating, and end with an open question.
Yes. Show the survey's QR code on a slide or a printed sheet, and residents answer on their phones through the hosted page.
Yes. The question library comes with every plan, the free plan included, and the free plan covers 150 responses a month across your surveys.
Yes. Once a question is in your survey, reword it, change its options or its answer type, and add logic to skip it for some answers.
Yes. The library is translated into Usertick's built-in languages, and in any other language it shows in English for you to translate.
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