Neighborhood questions that show how well your tips travel
Ask guests what they did nearby, how they chose where to go and how your recommendations turned out. Each question below comes with when to ask it and what the answer tells you.
What local area survey questions tell you
Local area survey questions ask hotel guests about the neighborhood around the hotel: what they wanted to do, how far they went, how they chose where to go and how the front desk's recommendations turned out. A guest sent to a restaurant that turned out to be closed remembers it as the hotel's mistake, and a tip that works becomes part of the story they tell about the trip.
Ask the day after checkout, or during a longer stay with a QR code at the concierge desk. Pick three or four: what the guest wanted to do, whether they asked for a tip, how it turned out and the open question for places to send the next guest. The answers keep your local advice current between your own visits to the places you recommend.
Each written answer gets a category, a theme, a sentiment and an urgency, so a place guests found closed or disappointing is flagged for the concierge, and the places guests recommend become a list for your neighborhood guide.
- Questions
- 14
- Best asked
- The day after checkout
- Industry
- Hospitality
- Where to find them
- From library in the Usertick survey editor, on every plan
The 14 the area around us questions, with when to ask each
Grouped by what they tell you. Use them as they are or change the wording.
What guests wanted to do nearby
Start with what the guest came out for and how far they went, then how the area felt.
- 02Multiple choice
What did you want to do nearby?
One pick for what the guest wanted to do nearby, with an option for staying in. Results shows a donut with each share, which tells you what your guide should cover first.
- 04Dropdown
How far did you go from the hotel?
How far the guest went, from the block to out of town. Results shows each share and count; guests who cross the city need transport tips more than a walking map.
- 08Emoji
How did the area feel to you?
How the area felt to the guest, on a row of faces. It picks up safety, noise and charm, which matter to the next guest choosing where to stay; Results shows each face with its share.
Your advice and how it turned out
These show whether guests ask the hotel, how good the advice was and how many tips they used.
- 01Yes / No
Did you ask us for a tip about the area?
A yes or no on whether the guest asked the hotel for a tip. A low share of Yes means guests turn to apps first; read how they decided where to go next.
- 06Stars
How useful was the advice we gave you?
A star rating for how useful the advice was. Results shows the average and the share who rated 4 or higher; read it beside how the recommendation turned out.
- 05Multiple choice
How did our recommendation turn out?
How the hotel's recommendation turned out, from better than expected to closed. Results shows a donut with each share; every closed or disappointing answer is a tip to update.
- 07Big scale
How well do we seem to know the neighborhood?
How well the hotel seems to know the neighborhood, from 1 to 10. A low average with good advice ratings points to staff who know a few places well and little beyond them.
- 12Number
How many places we suggested did you visit?
How many of the suggested places the guest visited, from 0 to 20. Results shows the median and the middle half; a low number tells you guests aren't using your tips.
How guests found their way
Ask where guests look for ideas and what they want tips about, before you rewrite your guide.
- 03Multiple choice
How did you decide where to go?
Lists how the guest decided where to go, with several picks allowed. Results shows a bar per source; a small share for the front desk beside review apps means your advice isn't reaching guests.
- 11Ranking
Rank what you want tips about
Guests put six kinds of tips in order, from restaurants to somewhere quiet. Results shows the average place per item, which tells you what your neighborhood guide should lead with.
Places to share with the next guest
Close with the places guests found and what they wish they had known, then point them to your guide.
- 09Text
Which place nearby should we send guests to?
An open question for a place nearby to send guests. Each answer gets a theme, so the same cafe or park named by several guests is worth adding to your guide.
- 10Text
What did you wish we had told you about the area?
An open question for what the guest wishes they had known. These answers fill the gaps in your welcome email, from a street to avoid at night to the best time for a museum.
- 13File upload
Share a photo from somewhere you found nearby
A photo from a place the guest found nearby, attached to the answer. Ask the guest before you use any photo in your own guide. File upload is on every plan, 1 per survey on Free.
- 14Call to action
Our guide to the neighborhood
A closing card that links to your neighborhood guide. Point it to the guide's page, and show it at the end so guests who just shared tips can see what others recommend.
Tips for asking about the area around us
Small choices that get honest, useful answers.
- 01
Ask after the trip
Send the survey the day after checkout, once the guest has tried your tips and knows how they turned out.
- 02
Update tips that failed
Give every closed or disappointing recommendation an owner in the inbox, and change the tip before the next guest asks.
- 03
Lead with what guests rank first
Order your neighborhood guide by the ranking guests give, so the tips they want most come first.
- 04
Add the places guests find
Put the places guests recommend into your guide, and ask before you use their photos.
Add these questions to a survey
From the library to the first answers.
- 1
Open the library
In the Usertick survey editor, choose From library, filter by industry and topic, and add several questions at once.
- 2
Or paste your own list
Paste questions reads up to 10 questions from any text on Free, 100 on Starter and 200 on Pro and above, keeps your wording and picks an answer type for each.
- 3
Choose where it runs
Show the survey on your website, send it by email, share its link and QR code, or switch it to a conversation.
- 4
Read the answers
Results counts every score and choice, and Usertick reads each written answer and files it by topic, on every plan.
Templates and more questions about the area around us
Full surveys that ask about the same things, and neighboring topics in the library.
Templates
Browse all templatesFrequently asked questions
The day after checkout, when the guest knows how your tips turned out. On longer stays, a QR code at the concierge desk works during the stay.
Three or four: what the guest wanted to do, whether they asked for a tip, how it turned out and one open question for places to share.
Yes, on every plan. Add the file upload question (1 per survey on Free), and the photo arrives with the answer in the inbox, with its location data removed.
Yes. Add two or three, and use logic to skip the questions about advice for guests who didn't ask the hotel for a tip.
Yes. The question library comes with every plan, the free plan included, and the free plan covers 150 responses a month across your surveys.
Yes. Once a question is in your survey, reword it, change its options or its answer type, and add logic to skip it for some answers.
Yes. The library is translated into Usertick's built-in languages, and in any other language it shows in English for you to translate.
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