Valuation questions that show who is ready to list with you
Ask homeowners how the valuation visit went, how much they trust the figure and when they plan to list. Each question below comes with when to ask it and what the answer tells you.
What home valuation survey questions tell you
Home valuation survey questions ask homeowners how a valuation visit went: how well the agent explained the figure, how it compared with what they expected, whether they saw what similar homes sold for and how soon they plan to list. Homeowners often invite more than one agent, and how the figure was explained shapes which agent they call back.
Send the survey a day or two after the written valuation arrives, by email or with a link in your own follow-up. Pick five or six questions: the explanation rating, the figure against expectations, trust in the figure, the open question and when they plan to list.
Each written answer gets a category, a theme and a sentiment, and each response an urgency. Select This month on the listing question in Results to filter the page to homeowners ready to list, and give each one an owner in the inbox for a call.
- Questions
- 13
- Best asked
- A day or two after the written valuation
- Industry
- Real estate
- Where to find them
- From library in the Usertick survey editor, on every plan
The 13 valuations and pricing questions, with when to ask each
Grouped by what they tell you. Use them as they are or change the wording.
How the valuation was explained
Rate the explanation, the evidence, the visit and the booking, so you know which part of your valuation process to change.
- 01Stars
How well did the agent explain how they valued your home?
A star rating for how well the agent explained the valuation. Ask it first, and compare the share who rated 4 or higher across agents.
- 03Yes / No
Did the agent show you what similar homes sold for?
A plain yes or no on whether the agent showed what similar homes sold for. A No here usually comes with lower trust in the figure, so read the two together.
- 04Matrix
Rate the valuation visit on each
Rates punctuality, the questions asked, local knowledge and the written report in one grid. The heat map shows which part of the visit to coach.
- 08Ruler
How many days until you got the written valuation?
Days until the written valuation arrived, on a ruler up to 21. Results shows the median and the middle half, a clear target for your office.
- 13Customer effort
How easy was it to book the valuation?
A customer effort score for booking the valuation. A low score points at the booking form or the phone line before anyone meets the agent.
The figure and trust
These show how the figure landed, how much homeowners trust it and what they would accept.
- 02Multiple choice
How did the valuation compare with what you expected?
How the figure compared with what the homeowner expected. Results shows a donut with each share; select Well below to read what those homeowners wrote about the visit.
- 07Big scale
How much do you trust the figure you were given?
How much the homeowner trusts the figure, from 1 to 10. Results shows the average and a column per step, and a low trust score with a figure below expectations needs a call.
- 05Text
What did the valuation miss about your home?
An open question about what the valuation missed. Each answer gets a theme, so features agents overlook, such as a renovated kitchen or a quiet street, stand out.
- 11Slider
What price range would you accept for your home?
The price the homeowner would accept, on a slider. Results shows the median and the middle half; compare it with the figure given to see the gap you need to close.
Plans and next steps
Ask why the homeowner wanted a valuation and when they plan to list, so you follow up with the right people at the right time.
- 09Dropdown
Why did you want a valuation?
Why the homeowner wanted a valuation, from just curious to ready to sell. Select Ready to sell in Results to read only the homeowners closest to listing.
- 12Multiple choice
How soon do you plan to list?
When the homeowner plans to list, from this month to not decided. Give each This month answer an owner in the inbox for a call the same week.
- 10Text
What would make you list with this agent?
Asks what would make the homeowner list with this agent. The answers are your next steps for each lead, and each arrives with a theme.
- 06Multiple choice
What do you think adds most value here?
Lets homeowners pick what they think adds most value, from an extra bedroom to energy upgrades. Compare their picks with what buyers in your area pay more for.
Tips for asking about valuations and pricing
Small choices that get honest, useful answers.
- 01
Ask after the written report
Send the survey a day or two after the written valuation arrives, when the homeowner has the figure and the reasoning in front of them.
- 02
Show your evidence
When many homeowners say No to the question on similar homes, add recent sales to every written report and watch trust in the figure change.
- 03
Call ready sellers first
Select the homeowners planning to list this month in Results, and give each one an owner in the inbox for a call that week.
- 04
Ask homeowners who didn't list
Send the survey to every homeowner you valued for, including those who chose another agent. Their answers on the explanation and the visit show why.
Add these questions to a survey
From the library to the first answers.
- 1
Open the library
In the Usertick survey editor, choose From library, filter by industry and topic, and add several questions at once.
- 2
Or paste your own list
Paste questions reads up to 10 questions from any text on Free, 100 on Starter and 200 on Pro and above, keeps your wording and picks an answer type for each.
- 3
Choose where it runs
Show the survey on your website, send it by email, share its link and QR code, or switch it to a conversation.
- 4
Read the answers
Results counts every score and choice, and Usertick reads each written answer and files it by topic, on every plan.
Templates and more questions about valuations and pricing
Full surveys that ask about the same things, and neighboring topics in the library.
Templates
Browse all templatesFrequently asked questions
A day or two after the written valuation arrives. Usertick sends to a contact list now or on a date up to 30 days ahead, so schedule it when you send the report.
The explanation rating, how the figure compared with expectations and how much the homeowner trusts it. Add when they plan to list.
Yes, as an optional question near the end. Results shows the median and the middle half, which you can compare with the figure you gave.
Yes. Each response gets an owner and a status in the inbox, and a workflow can send responses to HubSpot.
Yes. The question library comes with every plan, the free plan included, and the free plan covers 150 responses a month across your surveys.
Yes. Once a question is in your survey, reword it, change its options or its answer type, and add logic to skip it for some answers.
Yes. The library is translated into Usertick's built-in languages, and in any other language it shows in English for you to translate.
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