Tutoring questions that show whether the sessions pay off
Ask families and adult learners how tutoring is going, from the tutor's patience to progress in the subject. Each question below comes with when to ask it and what the answer tells you.
What tutoring feedback survey questions tell you
Tutoring feedback survey questions ask families how sessions with a tutor are going: how they rate the tutor, whether grades and confidence have improved, how sessions run and what an hour costs. The answers show tutors and agencies which tutors families value, what to focus on next and why some families stop.
Ask after six to eight weeks of sessions, once progress can show, and again each term. Send the link by email to the parent or guardian who books, or to adult learners themselves, and pick five to seven questions. Some questions speak to the learner and others to the parent, so reword them to one voice before you send.
Each written answer is read as it arrives and given a theme and a sentiment, so the reasons families nearly stopped, such as cost or scheduling, group together. Give each response an owner in the inbox, so a family close to leaving hears from you before they cancel.
- Questions
- 14
- Best asked
- Six to eight weeks into tutoring
- Industry
- Education
- Where to find them
- From library in the Usertick survey editor, on every plan
The 14 private tutoring questions, with when to ask each
Grouped by what they tell you. Use them as they are or change the wording.
How families rate the tutor
A rating, the grid behind it and the recommendation, so each tutor gets a fair score.
- 01Stars
How would you rate your tutor?
A star rating for the tutor. Results shows the average and the share who rated 4 or higher; tag the link with the tutor's name so an agency can compare tutors.
- 10Matrix
Rate the tutor on each
Rates patience, explaining, planning and punctuality in one grid. The heat map shows what to coach a tutor on, and row averages let an agency compare tutors.
- 14NPS
How likely are you to recommend this tutor?
Whether the family would recommend the tutor. Results shows the score with detractors, passives and promoters; promoters are the families to ask for a referral.
Progress so far
Grades, confidence and how long tutoring has run, with what to focus on next.
- 03Yes / No
Have your grades improved since tutoring started?
Whether grades have improved since tutoring started. The wording speaks to the learner, so reword it for parents to ask about their child's grades. Results shows the share that said yes.
- 05Big scale
How much more confident is your child in this subject?
How much more confident the child is in the subject, from 1 to 10, as the parent sees it. Results shows the average and a column per step; read it with the grades question for a fuller picture.
- 06Ruler
How many weeks have you had a tutor?
Weeks with the tutor, on a ruler. Results shows the median and the middle half, which helps you read progress answers from new and long-standing families apart.
- 08Text
What do you want the tutor to focus on next?
Asks what the tutor should focus on next. Pass each answer to the tutor before the next session; the themes also show which topics need prepared materials.
How sessions run
Where, which subjects, how long and how easy to move, with the cost of an hour.
- 02Multiple choice
Where do your tutoring sessions happen?
Where sessions happen, from home to online. Results shows a donut with each share; select Online to see whether those families rate progress differently.
- 04Dropdown
Which subjects do you get tutoring in?
Picks the subjects the learner gets tutoring in. Results shows each share and count; select a subject to filter the page and read the tutor ratings for it.
- 11Multiple choice
How long is a typical session?
The usual session length. Results shows a donut with each share; select a length to see how those families rate progress and the tutor.
- 12Customer effort
How easy is it to reschedule a session?
How easy it is to reschedule a session, on a 7-point scale. Results shows the average and the share who found it easy; read it next to what nearly made families stop.
- 07Number
How much does an hour of tutoring cost you?
What an hour of tutoring costs the family. Results shows the median and the middle half, a fair guide when you set or review prices.
Finding and keeping families
How families found the tutor and what nearly made them stop, for your marketing and for keeping families.
- 09Multiple choice
How did you find your tutor?
Every way the family found the tutor, from a friend to an ad. Results shows bars with each share, which helps you see where new families come from.
- 13Text
What nearly made you stop tutoring?
Asks what nearly made the family stop tutoring. Each answer gets a theme and a sentiment, so cost, scheduling or a poor match show up as patterns worth fixing.
Tips for asking about private tutoring
Small choices that get honest, useful answers.
- 01
Pick one voice
Decide whether the parent or the learner answers, and reword the questions to match. Adult learners answer for themselves.
- 02
Wait for progress to show
Ask after six to eight weeks of sessions. Earlier, families can judge the tutor but not yet the progress.
- 03
Score each tutor
Tag the link with the tutor's name, so an agency can compare tutors on the same questions.
- 04
Call families who nearly stopped
Give every answer about nearly stopping an owner in the inbox, and get in touch before the next invoice.
Add these questions to a survey
From the library to the first answers.
- 1
Open the library
In the Usertick survey editor, choose From library, filter by industry and topic, and add several questions at once.
- 2
Or paste your own list
Paste questions reads up to 10 questions from any text on Free, 100 on Starter and 200 on Pro and above, keeps your wording and picks an answer type for each.
- 3
Choose where it runs
Show the survey on your website, send it by email, share its link and QR code, or switch it to a conversation.
- 4
Read the answers
Results counts every score and choice, and Usertick reads each written answer and files it by topic, on every plan.
Templates and more questions about private tutoring
Full surveys that ask about the same things, and neighboring topics in the library.
Templates
Browse all templatesFrequently asked questions
The parent or guardian who books the sessions, or the learner when they are an adult. Reword the questions so they all speak to the person who answers.
After six to eight weeks of sessions, and again each term. Keep the same questions so Results compares each round with the one before.
Yes. Send one link per tutor, or add a tag with the tutor's name; the tag is kept with each answer for workflows, Google Sheets and the API.
Five to seven. Start with the tutor rating, add progress and confidence, and end with what to focus on next.
Yes. The question library comes with every plan, the free plan included, and the free plan covers 150 responses a month across your surveys.
Yes. Once a question is in your survey, reword it, change its options or its answer type, and add logic to skip it for some answers.
Yes. The library is translated into Usertick's built-in languages, and in any other language it shows in English for you to translate.
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