Usertick
Tutoring feedback template

Check each session hit the right level, while the topic is fresh

Four questions for right after a tutoring session: a rating, whether the level was right, how much clearer the topic is now and what to focus on next time. Use it as it is or change any question, and Usertick reads every written answer for you.

What this tutoring feedback survey tells you

A tutoring feedback survey asks learners whether a session helped. This template takes under a minute: a rating for the session, whether its level was too easy, about right or too hard, how much clearer the topic is on a 1 to 10 scale, and what to focus on next time.

It is written for college students and adult learners, shared as a link the tutor sends at the end of the session or as a QR code on the table in a tutoring center. It can also go out by email to a list of the day's learners, or open as a conversation that asks one question at a time.

Every written answer is read as it arrives and filed under a category from your education list, such as teaching and tutors or course content, with a type and an urgency. Results shows the session rating and the share who rated it 4 or higher, the split on level, and the clarity score with its average and a column per step, each against the period before.

In an emailAs a linkOn your websiteAs a conversation
Questions
4
Time to answer
About a minute
Written for
A link from the tutor, right after the session
Plans
Every plan, the free plan included

See it on every channel

The same template on your website, behind a link, in an email and as a conversation.

In an email

Send it from Usertick to a contact list, with the first question inside the email. A tap on an answer opens the rest of the survey with that answer already kept. Usertick sends 50 emails a month on the free plan, or connect your own sender.

The 4 questions, one by one

What each question asks, why it is there, what it shows you and what to change.

Question 1 of 4 · Stars

How would you rate today's session?

Why ask it
One rating per session builds a running record for each tutor and each subject.
What you learn
The average out of 5, a bar per rating and the share who rated the session 4 or higher, compared with the period before.
Make it yours
Keep it first. In an email, learners tap a star inside the message and the rest of the survey opens with that rating kept.
Question 2 of 4 · Multiple choice

The level of the session was

Why ask it
A session pitched too low wastes the hour, and one pitched too high leaves the learner behind. The level is the first thing a tutor can adjust.
What you learn
A donut with the share and count for too easy, about right and too hard. Select Too hard to see how those learners rated the session and the clarity gain.
Make it yours
Read it with the clarity score: a session that felt too hard but still made the topic much clearer may be pitched about right.
Question 3 of 4 · Big scale

How much clearer is the topic now?

Why ask it
The goal of tutoring is that the topic makes more sense afterward. A 1 to 10 scale measures that outcome directly, apart from how much the learner liked the tutor.
What you learn
Results shows the average and a column per step from no clearer to much clearer, so a cluster of low scores is easy to spot.
Make it yours
Ask it after every session and give each tutor or subject its own copy of the survey, so the score follows them.
Question 4 of 4 · Text · Optional

What should we focus on next time?

Why ask it
The learner's own words on what to cover next give the tutor a plan for the next session before it starts.
What you learn
Usertick gives each answer a sentiment and a theme, and groups the answers into up to 8 themes with their trends, so topics many learners still struggle with show across sessions.
Make it yours
Send it by email when tutors need to know who asked for what, since each answer is then tied to the learner's contact.

What the answers show

Results turns each question into numbers you can follow week by week.

How would you rate today's session?

The average rating and the share who gave 4 or 5 stars, against the period before.

The level of the session was

The share of each answer with its count. Select an answer to narrow the whole page to those people and read what else they said.

Every written answer, read for you

Each answer arrives with its category, theme, type and urgency, so the urgent ones reach your team first.

Use this template in four steps

From the template to the first answers.

  1. 1

    Open the template

    Sign up free and pick Tutoring session in the template gallery. It opens in a matching style, ready to change.

  2. 2

    Make the questions yours

    Reword any question, change the options, and add logic or more questions.

  3. 3

    Choose where it runs

    Show it on your website, send it by email, share its link and QR code, or switch it to a conversation.

  4. 4

    Publish and read the answers

    Answers arrive in Results and the inbox as people send them, each written one read and filed by Usertick.

Tips for this survey

Small choices that keep people answering and the answers useful.

  1. 01

    Ask before the learner leaves

    Share the link in the last minute of the session, or point to the QR code on the table, so the answer describes this session.

  2. 02

    Use one survey per tutor

    Results doesn't split answers by a link tag, so a copy for each tutor or subject keeps their results apart.

  3. 03

    Open the next session with the answer

    Start the next session with the topic the learner asked for, so they see the answer was read.

  4. 04

    Watch the level split

    When Too hard rises for one subject, review where those sessions start before you change the tutor or the material.

More satisfaction templates and questions

Templates like this one, and single questions from the library to add to it.

CSATCourse evaluationCollect end-of-course feedback on the content, the pace and the instructor, plus one change for next time. Send it in the last week of the course, before final grades.
CSATParent feedbackHear from parents about communication, safety and how well the school supports their child. Send it once a term.
CSATWorkshop feedbackFind out how useful a workshop was, what format works best and which topics to run next. Share it at the end of the session.
CSATLibrary servicesLearn how students rate your library, from finding materials to study space and hours. Send it once a semester.

Questions from the library

Browse the question library
  1. Who chose this training for you?Multiple choice · Training at work
  2. How did today's class feel?Emoji · Classes and teaching
  3. How clear was the teaching?Stars · Classes and teaching
  4. How was the pace of this class?Multiple choice · Classes and teaching

Frequently asked questions

At the end of the session, before the learner leaves the room or the call. The tutor can paste the link into the chat or point to a QR code.

No. Usertick doesn't send after an event in another system. Share the link at the end of each session, or send the email to a list of the day's learners.

College students and adult learners. Usertick's terms don't allow surveys aimed at people under 16, so for younger learners send a version written for a parent or guardian.

Give each tutor their own copy of the survey, then compare their session ratings and clarity scores in Results. Free includes 3 surveys, Starter 10 and Pro unlimited surveys.

That the session didn't make the topic click, even when the learner rated it well. Read that learner's answer on what to focus on next and plan the next session around it.

Yes. Every template comes with every plan, the free plan included, and the free plan covers 150 responses a month across your surveys.

Yes. The template becomes your own survey, so reword any question, add or remove questions, and change the options and the logic. The gallery stays as it is.

Yes, from Starter. The template is written in US English. Add languages by hand or with AI translation, and each person sees the survey in their browser's language.

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  • 150 responses a month on Free
  • Every channel and AI analysis
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