Usertick
Parents and guardians survey questions

Parent questions that show how families see the school

Ask parents and guardians how the term went, from progress updates to how easy it is to reach a teacher. Each question below comes with when to ask it and what the answer tells you.

What parent survey questions tell you

Parent survey questions ask families how the school looks from home: communication, safety, teaching, progress updates and how happy their child seems. Parents notice things staff don't, such as a newsletter nobody reads or a teacher who is hard to reach, and the answers show which ones to fix first.

Ask once a term, a week or two before the end, when parents can judge the whole term. Send the link by email or in the school's own app, put a QR code on the table at parent-teacher conferences, and pick six to eight questions. Keep the signature and photo consent for a separate form at the start of the year.

Each written answer is read as it arrives and given a category from your list, such as communication or safety, with a sentiment and an urgency, in any language a family writes in. Give each response an owner in the inbox, so a worry about a child reaches the right teacher.

Yes / NoMultiple choiceStarsMatrixText
Questions
14
Best asked
A week or two before the end of term
Industry
Education
Where to find them
From library in the Usertick survey editor, on every plan

The 14 parents and guardians questions, with when to ask each

Grouped by what they tell you. Use them as they are or change the wording.

The school this term

One score, one feeling and the recommendation, with the grid behind them, so you can compare terms on the same numbers.

  1. 01Stars

    How would you rate the school this term?

    A star rating for the school this term. Put it first, so even a short answer leaves a score; Results shows the average and the share who rated 4 or higher, compared with the period before.

  2. 11Emoji

    How do you feel about the school right now?

    How the parent feels about the school right now, on a row of faces. It takes one tap, so it works as a quick check between term surveys.

  3. 03Yes / No

    Would you recommend the school to another family?

    Whether the parent would recommend the school to another family. Results shows the share that said yes; select No to read what those parents want done differently.

  4. 02Matrix

    Rate the school on each

    Rates communication, safety, teaching and progress updates in one grid. The heat map shows which row parents rate lowest, and row averages give each area a number to follow from term to term.

Progress and the child's day

Whether parents feel informed, how happy their child seems and how much homework feels right, filtered by grade.

  1. 05Yes / No

    Do you feel informed about your child's progress?

    Whether the parent feels informed about their child's progress. A No here is worth acting on before report cards go home; select it in Results to see which grades those families chose.

  2. 07Big scale

    How happy does your child seem at school?

    How happy the parent thinks their child seems at school, from 1 to 10. Results shows the average and a column per step; select the low end to read those parents' other answers.

  3. 08Ruler

    How many hours of homework per week feels right?

    How many hours of homework a week feels right to the parent, on a ruler. Results shows the median and the middle half, which you can compare with the homework teachers set.

  4. 12Dropdown

    Which grade is your child in?

    Which grade the child is in. Select one in Results to filter the whole page, since a preschool family and a high school family see different sides of a school.

Communication and events

How parents want to hear from the school, how easy teachers are to reach and which events families would come to.

  1. 04Multiple choice

    How do you prefer to hear from us?

    How the parent prefers to hear from the school. Results shows a donut with each share; when many pick a channel the school doesn't use yet, that channel is the next one to add.

  2. 10Customer effort

    How easy is it to reach a teacher?

    How easy it is to reach a teacher, on a 7-point scale. Results shows the average and the share who found it easy; read it next to how parents prefer to hear from the school.

  3. 09Multiple choice

    Which events would you attend?

    Which events the parent would attend, from conferences to fundraisers. Results shows bars with each share, which helps you choose dates and staffing for the year.

Changes and permissions

The open question, plus the signature and photo consent, which suit a start-of-year form better than a term survey.

  1. 06Text

    What should the school do differently?

    An open question on what the school should do differently. Each answer gets a category and a sentiment, so repeated themes such as pickup or homework stand out.

  2. 13Signature

    Parent or guardian signature

    Collects a parent or guardian signature, for a form that needs one. Signatures appear in a gallery in Results. Signature is on every plan, 1 per survey on Free.

  3. 14Consent

    May we share photos of your child on the school website?

    Asks permission to share photos of the child on the school website. Keep it on its own start-of-year form, and check each family's answer before any photo goes online.

Tips for asking about parents and guardians

Small choices that get honest, useful answers.

  1. 01

    Ask near the end of term

    Send the survey a week or two before term ends, so parents can judge the whole term before the break.

  2. 02

    Reach families where they are

    Send the link by email, add it to the school's own app or newsletter, and put a QR code on the table at parent-teacher conferences.

  3. 03

    Keep consent forms separate

    Ask for signatures and photo consent on a start-of-year form. Mixed into a term survey, they make an opinion survey feel like paperwork.

  4. 04

    Share what changed

    Tell parents in the next newsletter what the school changed after the last survey, so they see that their answers were read.

Add these questions to a survey

From the library to the first answers.

  1. 1

    Open the library

    In the Usertick survey editor, choose From library, filter by industry and topic, and add several questions at once.

  2. 2

    Or paste your own list

    Paste questions reads up to 10 questions from any text on Free, 100 on Starter and 200 on Pro and above, keeps your wording and picks an answer type for each.

  3. 3

    Choose where it runs

    Show the survey on your website, send it by email, share its link and QR code, or switch it to a conversation.

  4. 4

    Read the answers

    Results counts every score and choice, and Usertick reads each written answer and files it by topic, on every plan.

Templates and more questions about parents and guardians

Full surveys that ask about the same things, and neighboring topics in the library.

CSATParent feedbackHear from parents about communication, safety and how well the school supports their child. Send it once a term.
CSATCourse evaluationCollect end-of-course feedback on the content, the pace and the instructor, plus one change for next time. Send it in the last week of the course, before final grades.
NPSAfter the tripFind out whether travelers would recommend you and which parts of the trip made it. Email it two or three days after they get home.
ProductOnline learning platformFind out how well your learning platform works for students, from finding materials to submitting work. Send it midway through the term.

Frequently asked questions

Once a term for the full survey, with a one-question check in between if you need it. Keep the same core questions so each term compares with the one before.

Put the survey's link in the school's own app or newsletter, or a QR code on a poster at pickup or at conferences. Usertick sends survey emails, and for any other channel the link goes in your own message.

Yes, on every plan, with the signature question (1 per survey on Free). Signatures appear in a gallery in Results and with each response in the inbox.

Yes. Select a grade on the grade question in Results, and the whole page filters to the parents who chose it.

Yes. The question library comes with every plan, the free plan included, and the free plan covers 150 responses a month across your surveys.

Yes. Once a question is in your survey, reword it, change its options or its answer type, and add logic to skip it for some answers.

Yes. The library is translated into Usertick's built-in languages, and in any other language it shows in English for you to translate.

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