Support questions that show whether the plan works for the child
Ask parents and guardians how extra learning support works for their child, from arranging it to reviewing the plan. Each question below comes with when to ask it and what the answer tells you.
What special education parent survey questions tell you
Special education parent survey questions ask families how extra support at school works: whether the plan fits their child, how easy it was to arrange, how long the assessment took, how often the plan is reviewed and whether teachers understand their child's needs. Parents see the support from the other side of the school day, and their answers show where the plan and the process need work.
Ask once or twice a year, a few weeks after a review meeting, and keep it to five to seven questions. Send it by email to the families who receive support, and ask about the support and the process only; diagnoses and medical details stay out of the survey and in the school's own records.
Each written answer is read as it arrives and given a theme, a sentiment and an urgency, so a family that feels unheard reaches the support coordinator quickly. Give each response an owner in the inbox, so every family hears back from someone who knows their child's plan.
- Questions
- 14
- Best asked
- A few weeks after a review meeting
- Industry
- Education
- Where to find them
- From library in the Usertick survey editor, on every plan
The 14 extra learning support questions, with when to ask each
Grouped by what they tell you. Use them as they are or change the wording.
How the support works
Whether the child gets support, what kind and how well the plan and the teacher fit, the core of the survey.
- 01Yes / No
Does your child get extra support at school?
Whether the child gets extra support at school. Put it first and add logic, so families without support skip the questions about the plan.
- 02Stars
How well does the support plan work for your child?
A star rating for how well the support plan works for the child. Results shows the average and the share who rated 4 or higher; select the low ratings to read what those families say is missing.
- 03Multiple choice
Which kinds of support does your child receive?
Picks every kind of support the child receives, from a teaching assistant to extra time in tests. Results shows bars with each share and count, a picture of what families rely on.
- 06Matrix
Rate the support your child gets on each
Rates listening to the parent, the plan itself, staff training and progress updates in one grid. The heat map shows which row lets families down, and row averages let you compare years.
- 08Big scale
How well does your child's teacher understand their needs?
How well the teacher understands the child's needs, from 1 to 10. Results shows the average and a column per step; low scores across classes can point at staff training more than at one teacher.
Arranging and reviewing support
The process around the plan, from who raised the need to the next review, which shows where families wait.
- 12Dropdown
Who first raised the need for support?
Who first raised the need for support, from a teacher to the child. Results shows each share and count, which shows whether the school spots needs or families have to push.
- 04Customer effort
How easy was it to arrange the support?
How easy it was to arrange the support, on a 7-point scale. Results shows the average and the share who found it easy; a low score points at the process more than at the support itself.
- 09Ruler
How many weeks did you wait for an assessment?
Weeks the family waited for an assessment, on a ruler. Results shows the median and the middle half, a fair figure to bring to whoever decides on assessment staffing.
- 07Multiple choice
How often do you review the plan with the school?
How often the plan is reviewed with the school. Answers of Only when there is a problem or Never are a reason to book regular reviews with those families.
- 11Date
When is the next review meeting?
The date of the next review meeting, as the parent knows it. Results shows a calendar of picked dates; a parent who picks no date or a wrong one is worth a call.
How the family feels
Whether parents know who to contact and how supported they feel, the answers to follow up on first.
- 10Yes / No
Do you know who to contact about support?
Whether the parent knows who to contact about support. Results shows the share that said yes; every No is a family to send the coordinator's name to.
- 14Emoji
How supported does your family feel right now?
How supported the family feels right now, on a row of faces. A low face is worth a call from the coordinator; select it in Results to read those families' other answers.
What helps and what is missing
Two open questions, read together before the next review meeting.
- 13Text
What has helped your child the most this year?
Asks what has helped the child most this year. The themes show which kinds of support to keep, and the answers make a good start to the next review meeting.
- 05Text
What does your child need that the school does not offer yet?
Asks what the child needs that the school doesn't offer yet. Each answer gets a theme, so repeated gaps show up; reword it if needed so families describe the support they want without medical details.
Tips for asking about extra learning support
Small choices that get honest, useful answers.
- 01
Ask about support, never diagnoses
Keep the questions on the plan, the process and how families feel. Medical details stay in the school's own records.
- 02
Ask after a review meeting
Send the survey two or three weeks after a review, while the meeting is fresh and the plan has had time to start.
- 03
Follow up on every low score
Give each low rating or worried answer an owner in the inbox, and call the family before the next review.
- 04
Send only to families with a plan
Send the email to a contact list of families whose child receives support, so the questions fit everyone who gets them.
Add these questions to a survey
From the library to the first answers.
- 1
Open the library
In the Usertick survey editor, choose From library, filter by industry and topic, and add several questions at once.
- 2
Or paste your own list
Paste questions reads up to 10 questions from any text on Free, 100 on Starter and 200 on Pro and above, keeps your wording and picks an answer type for each.
- 3
Choose where it runs
Show the survey on your website, send it by email, share its link and QR code, or switch it to a conversation.
- 4
Read the answers
Results counts every score and choice, and Usertick reads each written answer and files it by topic, on every plan.
Templates and more questions about extra learning support
Full surveys that ask about the same things, and neighboring topics in the library.
Templates
Browse all templatesFrequently asked questions
Parents and guardians of children who receive extra support. Send it to a contact list of those families, or start with the first question and let logic skip the rest for others.
Two or three weeks after a review meeting, once or twice a year. Schedule the email up to 30 days ahead when you book the review.
Leave it out. Ask about the support, the plan and the process, and keep medical details in the school's own records.
Five to seven. Start with how well the plan works and how easy it was to arrange, and end with what has helped most.
Yes. The question library comes with every plan, the free plan included, and the free plan covers 150 responses a month across your surveys.
Yes. Once a question is in your survey, reword it, change its options or its answer type, and add logic to skip it for some answers.
Yes. The library is translated into Usertick's built-in languages, and in any other language it shows in English for you to translate.
Listen better, act faster, and build what truly matters.
Start free, see what your customers mean, and get each answer to the person who can act on it.
- 150 responses a month on Free
- Every channel and AI analysis
- No card needed