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Alumni survey questions

Alumni questions that show what keeps graduates connected

Ask alumni how they stay in touch and what they want from the network, from reunions to mentoring students. Each question below comes with when to ask it and what the answer tells you.

What alumni survey questions tell you

Alumni survey questions ask graduates how connected they still feel: whether they stay in touch, how they rate the newsletter, which activities interest them and whether they would mentor current students. The answers show alumni teams which events and programs are worth the effort, and who is ready to give time back.

Ask once a year, away from fundraising appeals, and before you plan the year's events. Send the link by email to your alumni list or show a QR code at a reunion, and pick six to eight questions. Put the contact and mentoring questions last, after alumni have said what they want.

Each written answer is read as it arrives and given a theme and a sentiment, so what would bring alumni back and the teachers they remember group together. Give each response an owner in the inbox, and send responses to HubSpot, so the alumni team follows up from one place.

Yes / NoMultiple choiceTextStarsBig scale
Questions
13
Best asked
Once a year, before planning events
Industry
Education
Where to find them
From library in the Usertick survey editor, on every plan

The 13 alumni questions, with when to ask each

Grouped by what they tell you. Use them as they are or change the wording.

How connected alumni stay

Whether alumni stay in touch, how they hear from the school and how they feel about it, the baseline for every year.

  1. 01Yes / No

    Do you stay in touch with people from your class?

    Whether the graduate stays in touch with classmates. Results shows the share that said yes; select No to see which activities might reconnect those alumni.

  2. 05Multiple choice

    How often do you hear from the school?

    Three options on how often alumni hear from the school. A large share on Too often is a reason to send fewer messages before readers drift away.

  3. 03Stars

    How would you rate the alumni newsletter?

    A star rating for the alumni newsletter. Results shows the average and a bar per rating; ask it again after a redesign to see whether it moved.

  4. 10Emoji

    How do you feel when you think about your school years?

    How the graduate feels about their school years, on a row of faces. Results shows each face with its share; it works as a gentle early question, before the asks about giving back.

  5. 04Big scale

    How proud are you to say where you studied?

    How proud the graduate is to say where they studied, from 1 to 10. Results shows the average and a column per step; select a decade on the dropdown to compare generations.

What alumni want

The activities and network alumni want, and what would bring them back, for planning the year's program.

  1. 02Multiple choice

    Which alumni activities interest you?

    Picks every alumni activity of interest, from reunions to giving. Results shows bars with each share and count, the starting plan for the year's events.

  2. 13Ranking

    Rank what an alumni network should offer

    Alumni put job leads, mentoring, social events, learning and discounts in order. Results shows the average place per item, which tells you where to spend the alumni budget.

  3. 06Text

    What would bring you back to campus?

    Asks what would bring the graduate back to campus. The themes, such as a reunion, a talk or a game, show which events to plan.

Memories and giving back

What stayed with alumni, whether they hire from the school and who would mentor students.

  1. 11Text

    Which teacher or class stayed with you?

    Asks which teacher or class stayed with the graduate. The answers make good newsletter stories, with permission, and show which parts of the school leave a mark.

  2. 07Yes / No

    Have you hired someone from your old school?

    Whether the graduate has hired someone from the school. Those who answer Yes are good people to ask for job referrals and guest talks.

  3. 12Consent

    May we list you as a mentor for current students?

    Asks permission to list the graduate as a mentor for current students. Keep it near the end, and check each answer before anyone is added to the mentor list.

Who they are

The decade they finished and where to send news, so you can filter answers and keep the list current.

  1. 08Dropdown

    Which decade did you finish in?

    The decade the graduate finished in. Select one in Results to filter the whole page, so recent graduates and older alumni get events that suit them.

  2. 09Contact

    Where should we send alumni news?

    Asks where to send alumni news. Results shows a table of names and emails; use it in a survey shared by link, where you may not have current details.

Tips for asking about alumni

Small choices that get honest, useful answers.

  1. 01

    Ask away from fundraising

    Run the survey when no fundraising appeal is going out, so it doesn't arrive next to a request for money.

  2. 02

    Ask before you plan the year

    Send it a few months before the events calendar is set, so the activities alumni pick shape the program.

  3. 03

    Keep the list current

    Use the contact question in surveys shared by link, so alumni who changed their email can update it.

  4. 04

    Follow up with willing mentors

    Give each graduate who agreed to mentor an owner in the inbox, and get in touch within a week.

Add these questions to a survey

From the library to the first answers.

  1. 1

    Open the library

    In the Usertick survey editor, choose From library, filter by industry and topic, and add several questions at once.

  2. 2

    Or paste your own list

    Paste questions reads up to 10 questions from any text on Free, 100 on Starter and 200 on Pro and above, keeps your wording and picks an answer type for each.

  3. 3

    Choose where it runs

    Show the survey on your website, send it by email, share its link and QR code, or switch it to a conversation.

  4. 4

    Read the answers

    Results counts every score and choice, and Usertick reads each written answer and files it by topic, on every plan.

Templates and more questions about alumni

Full surveys that ask about the same things, and neighboring topics in the library.

CSATParent feedbackHear from parents about communication, safety and how well the school supports their child. Send it once a term.
ResearchMarket researchLearn how people in your market buy today: how often, where and from whom, what decides it, what they miss and what would make them switch. Send it to a panel or a mailing list before you enter a market or plan a launch.
CSATCourse evaluationCollect end-of-course feedback on the content, the pace and the instructor, plus one change for next time. Send it in the last week of the course, before final grades.
CSATLibrary servicesLearn how students rate your library, from finding materials to study space and hours. Send it once a semester.

Frequently asked questions

Once a year, a few months before you plan events, and away from fundraising appeals. Schedule the email up to 30 days ahead when you have a date.

Six to eight. Start with staying in touch and the activities that interest alumni, and put the contact and mentoring questions last.

Yes. Show the survey's QR code at the event, and alumni answer on their own phones on the hosted survey page.

Yes. Select a decade on the decade question in Results, and the whole page filters to the alumni who chose it.

Yes. The question library comes with every plan, the free plan included, and the free plan covers 150 responses a month across your surveys.

Yes. Once a question is in your survey, reword it, change its options or its answer type, and add logic to skip it for some answers.

Yes. The library is translated into Usertick's built-in languages, and in any other language it shows in English for you to translate.

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