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Campus life survey questions

Campus questions that show what students need fixed first

Ask students about the places and services they use every day, from the library and the cafeteria to finding help. Each question below comes with when to ask it and what the answer tells you.

What campus life survey questions tell you

Campus life survey questions ask students about everything around their classes: the library, labs and cafeteria, quiet places to study, safety, the commute and the services they turn to. The answers tell facilities and student services where to spend first, and the belonging question shows whether students feel part of the place.

Ask once a term, a few weeks in, when students have used the campus long enough to judge it. Send the link by email, put QR codes on posters in the library and the cafeteria, and pick six to eight questions. A single facility question can also run on its own after a change, such as new opening hours.

Each written answer is read as it arrives and given a category from your own list, such as facilities or safety, with a sentiment and an urgency, so a report of a broken light on a walkway reaches the right office first. On every plan, workflows can post answers to the facilities team's Slack or Microsoft Teams channel.

MatrixMultiple choiceYes / NoStarsEmoji
Questions
13
Best asked
A few weeks into each term
Industry
Education
Where to find them
From library in the Usertick survey editor, on every plan

The 13 campus life questions, with when to ask each

Grouped by what they tell you. Use them as they are or change the wording.

Facilities and study space

Rate the main buildings, then ask which one to fix first, so the ratings come with a priority.

  1. 01Matrix

    Rate campus facilities

    Rates the library, labs, cafeteria and sports facilities on one grid. The heat map shows the weakest row at a glance, and row averages give each facility a number to track from term to term.

  2. 13Matrix

    Rate the places you use on campus

    A second grid over the same four places, worded as the places students use. Pick this one or the first facilities grid for a survey, since asking both repeats the same rows.

  3. 02Multiple choice

    Which facility needs fixing first?

    Asks students to name one facility to fix first, Wi-Fi and restrooms included. Results shows a donut with each share, which turns the ratings into an order of work.

  4. 04Yes / No

    Is there enough quiet study space?

    A yes or no on quiet study space. A rising share of No near exam weeks is a reason to extend library hours or open empty rooms for study.

Safety and finding help

These show whether students feel safe and know where to turn, and which services they actually use.

  1. 03Stars

    How safe do you feel on campus?

    How safe students feel on campus, in stars. Results shows the average and the share who rated 4 or higher; select the low ratings to read what those students wrote in the open question.

  2. 11Yes / No

    Do you know where to get help when you need it?

    Whether students know where to get help. Results shows the share that said yes; a No here matters more than any facility score, so follow up with clearer signs and welcome information.

  3. 07Multiple choice

    Which services have you used?

    Which services students have used, from counseling to the student union. Results shows bars with each share; a low share for a service can mean students don't know it exists.

Food, the commute and home

Practical questions on food, travel time and where students live, which explain many of the other answers.

  1. 05Emoji

    How does the cafeteria food make you feel?

    How the cafeteria food makes students feel, on a row of faces. Results shows each face with its share; ask it again after a menu or supplier change to see whether it moved.

  2. 06Ruler

    How many minutes is your commute?

    The commute in minutes, on a ruler. Results shows the median and the middle half, which helps when you set the first class of the day or late library hours.

  3. 10Dropdown

    Where do you live?

    Where the student lives, from on campus to far away. Select an answer in Results to filter the whole page, which shows how campus life differs for commuters and residents.

Belonging and priorities

Ask how much students feel at home and what matters most to them, and end with the open question.

  1. 09Big scale

    How much do you feel you belong here?

    How much students feel they belong, from 1 to 10. Results shows the average and a column per step; select Far away on the housing question to see whether commuters feel left out.

  2. 12Ranking

    Rank what matters most on campus

    Students put study space, food, Wi-Fi, sports and events in order. Results shows the average place per item, a fair guide for a budget with room for one or two changes.

  3. 08Text

    What would make campus better?

    An open question for anything the ratings missed. Each answer gets a category and a sentiment, so repeated themes such as lighting or seating stand out.

Tips for asking about campus life

Small choices that get honest, useful answers.

  1. 01

    Ask a few weeks into term

    Wait until students have used the library, the cafeteria and the services. In the first week, most answers are guesses.

  2. 02

    Put QR codes where students are

    Posters in the library, the cafeteria and residence halls reach students who skip email, and the answer comes while they stand in the place they rate.

  3. 03

    Pair every rating with a priority

    Ask which facility to fix first after the ratings. A grid tells you what is weak, and the priority question tells you where to start.

  4. 04

    Show what changed since last term

    Post the changes made after last term's survey before you ask again, so students can see that earlier answers led somewhere.

Add these questions to a survey

From the library to the first answers.

  1. 1

    Open the library

    In the Usertick survey editor, choose From library, filter by industry and topic, and add several questions at once.

  2. 2

    Or paste your own list

    Paste questions reads up to 10 questions from any text on Free, 100 on Starter and 200 on Pro and above, keeps your wording and picks an answer type for each.

  3. 3

    Choose where it runs

    Show the survey on your website, send it by email, share its link and QR code, or switch it to a conversation.

  4. 4

    Read the answers

    Results counts every score and choice, and Usertick reads each written answer and files it by topic, on every plan.

Templates and more questions about campus life

Full surveys that ask about the same things, and neighboring topics in the library.

CSATCourse evaluationCollect end-of-course feedback on the content, the pace and the instructor, plus one change for next time. Send it in the last week of the course, before final grades.
ResearchExam preparationFind out how ready college students feel before an exam and which resources help them most. Send it two weeks before exams.
CSATLibrary servicesLearn how students rate your library, from finding materials to study space and hours. Send it once a semester.
ResearchMarket researchLearn how people in your market buy today: how often, where and from whom, what decides it, what they miss and what would make them switch. Send it to a panel or a mailing list before you enter a market or plan a launch.

Frequently asked questions

A few weeks into each term, once students have used the campus. Run a single facility question on its own after a change, such as new cafeteria hours.

Put the survey's QR code on posters in the library, the cafeteria and residence halls. Students answer on their own phones on the hosted survey page.

Yes. Select an answer to the housing question in Results, and the whole page filters to the students who gave it.

Yes, on a survey that runs on your website or by link or QR code: an anonymous response stores no user ID, traits or visitor ID. Anonymous responses don't apply to surveys sent through Usertick email, so use a QR code poster for safety questions.

Yes. The question library comes with every plan, the free plan included, and the free plan covers 150 responses a month across your surveys.

Yes. Once a question is in your survey, reword it, change its options or its answer type, and add logic to skip it for some answers.

Yes. The library is translated into Usertick's built-in languages, and in any other language it shows in English for you to translate.

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