Usertick
The bar at night survey questions

Bar questions that show what fills the room after dark

Ask guests about the drinks, the wait at the bar, the music and the mood of the evening. Each question below comes with when to ask it and what the answer tells you.

What bar survey questions tell you

Bar survey questions ask guests about the evening from their seat: what they came for, how long they waited to order, how the drinks and the value rated, how loud the music was and how busy it felt. A hotel bar competes with every bar down the street, and guests who leave after one drink rarely tell the bartender why.

Ask the same night with a QR code on the drinks menu or the table, or the next morning in a short email to guests who charged drinks to their room. Keep it to three questions at the table: the drinks rating, the atmosphere and one open question. Ask what would bring guests back in the survey after checkout.

Each written answer gets a category, a theme, a sentiment and an urgency, so a complaint about a long wait on a busy night reaches the bar manager, and repeated requests for a local beer are filed as ideas.

Multiple choiceTextYes / NoDropdownStars
Questions
14
Best asked
The same night or the next morning
Industry
Hospitality
Where to find them
From library in the Usertick survey editor, on every plan

The 14 the bar at night questions, with when to ask each

Grouped by what they tell you. Use them as they are or change the wording.

The drinks and the value

Ask how the drinks rated and whether they were worth the price, then what guests would add to the list.

  1. 06Stars

    How would you rate the drinks?

    A star rating for the drinks. Results shows the average and the share who rated 4 or higher; read the drink requests from the guests who rated low.

  2. 08Big scale

    How good was the value at the bar?

    How good the value at the bar was, from 1 to 10. A low average from guests who rated the drinks well points to prices, while low scores on both point to the drinks themselves.

  3. 09Text

    Which drink should we put on the menu?

    An open question for a drink to add. Each answer is filed as an idea with a theme, so repeated requests for a local beer or a low-alcohol cocktail stand out.

  4. 13Number

    How many drinks did you order?

    How many drinks the guest ordered, from 1 to 20. Results shows the median and the middle half; compare one-drink guests with those who stayed to see what made them leave early.

Service at the bar

Two questions on the wait to be served, which show whether slow service comes from staffing or attention.

  1. 01Yes / No

    Were you served in a reasonable time?

    A yes or no on being served in a reasonable time. Select No in Results to see how busy it was for those guests, which tells you whether you need more staff or a faster setup behind the bar.

  2. 11Ruler

    How many minutes did you wait to order?

    Minutes waited to order, on a ruler from 0 to 30. Results shows the median and the middle half; a long wait at a quiet bar points to staff attention rather than staff numbers.

The room and the mood

These show how the evening felt, from the crowd to the music, and what kind of room guests want.

  1. 07Emoji

    How was the atmosphere tonight?

    The atmosphere tonight, on a row of faces. It captures light, music and crowd in one tap; Results shows each face with its share, compared with the period before.

  2. 04Dropdown

    How busy was it when you came in?

    How busy the bar was when the guest came in, from empty to packed. Select Packed in Results to compare wait times and atmosphere on the busiest nights.

  3. 05Multiple choice

    How was the volume of the music?

    How the music volume felt, on five steps from far too quiet to far too loud. Results shows the share of each; answers at both ends can mean different nights need different volumes.

  4. 14This or that

    For a night out you would rather

    Two pairs: a quiet lounge or a lively room, and table service or ordering at the bar. Results shows a split bar per pair, which helps before you change the evening setup.

Why guests came and what brings them back

Ask what brought guests in and what would bring them back, before you change the hours or the program for the evening.

  1. 02Multiple choice

    What did you come to the bar for?

    One pick for what brought the guest to the bar. Results shows a donut with each share, so you know whether you run a quiet hotel lounge or a place for a night out.

  2. 03Multiple choice

    What would bring you back to the bar?

    Lets guests pick what would bring them back, with several picks allowed. Results shows a bar per option; read it beside why they came, since live music fans and quiet drinkers want different things.

  3. 10Text

    What would you change about the bar?

    An open question for what the guest would change. These answers name what the list of options misses, from hard stools to a TV that never goes off.

  4. 12Date

    What time did you arrive at the bar?

    Asks when the guest arrived at the bar. As a date question, Results shows a calendar of picked dates and records the day, so switch it to a dropdown of time slots to find your busiest hour.

Tips for asking about the bar at night

Small choices that get honest, useful answers.

  1. 01

    Ask the same night

    A QR code on the menu or the table reaches guests while they still sit at the bar. By the next day, one evening blurs into another.

  2. 02

    Note how busy it was

    Ask how busy the bar was, so a slow wait on a packed Friday reads differently from one on a quiet Tuesday.

  3. 03

    Keep the table survey short

    Ask three questions at most at the table. Guests came to relax, and a long survey interrupts the evening.

  4. 04

    Bring wait complaints to the briefing

    Give complaints about slow service an owner in the inbox, and read them at the shift briefing the next evening.

Add these questions to a survey

From the library to the first answers.

  1. 1

    Open the library

    In the Usertick survey editor, choose From library, filter by industry and topic, and add several questions at once.

  2. 2

    Or paste your own list

    Paste questions reads up to 10 questions from any text on Free, 100 on Starter and 200 on Pro and above, keeps your wording and picks an answer type for each.

  3. 3

    Choose where it runs

    Show the survey on your website, send it by email, share its link and QR code, or switch it to a conversation.

  4. 4

    Read the answers

    Results counts every score and choice, and Usertick reads each written answer and files it by topic, on every plan.

Templates and more questions about the bar at night

Full surveys that ask about the same things, and neighboring topics in the library.

CSATRoom serviceLearn how guests rated a room service order, from delivery time to the food itself. Send it through the in-room tablet or by text an hour after delivery.
CSATBar and loungeLearn how guests rated the drinks, service and atmosphere at your bar. Share it with a QR code on the bill.
CSATHotel stayLearn how guests rated their stay, from check-in to breakfast, and whether they'd recommend you. Email it the day after check-out.
CSATCoffee shop visitA quick check on your coffee, the wait and the space, and whether guests will come back. Share it with a QR code on the counter or the receipt.

Frequently asked questions

The same night with a QR code on the menu or the table, or the next morning by email. Ask what would bring guests back in the survey after checkout.

Three at the table: the drinks rating, the atmosphere and one open question. Add the value and wait questions to an email survey.

Yes. The QR code opens the survey's hosted page on any phone, so local guests answer the same way as hotel guests.

Yes. The Chat layout shows one question at a time, which suits a guest answering at the bar with a drink in the other hand.

Yes. The question library comes with every plan, the free plan included, and the free plan covers 150 responses a month across your surveys.

Yes. Once a question is in your survey, reword it, change its options or its answer type, and add logic to skip it for some answers.

Yes. The library is translated into Usertick's built-in languages, and in any other language it shows in English for you to translate.

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