Meeting questions that show what organizers need from the room
Ask the people who booked your meeting space about the room, the technology, the breaks and the help on the day. Each question below comes with when to ask it and what the answer tells you.
What meeting and conference survey questions tell you
Meeting and conference survey questions ask the organizer who booked your space how the day worked: whether the room fit the group, whether the projector, the Wi-Fi and the microphones held up, how the setup, coffee breaks and lunch rated, and whether they would book again. A corporate client may book the same kind of day many times a year, and a failed screen at the start of a board meeting can put all of those bookings at risk.
Send the survey the day after the meeting, by email to the organizer. For a conference with sessions, also show a QR code on the screen during the last break and ask attendees two or three short questions. Pick five or six for the organizer: the recommend question, the grid for the day, what let them down, the technology rating and one open question.
Each written answer gets a category, a theme, a sentiment and an urgency, so a Wi-Fi failure reaches IT and a cold lunch reaches the kitchen. On every plan, workflows can send answers to HubSpot, where your sales team follows up on the next booking.
- Questions
- 14
- Best asked
- The day after the meeting
- Industry
- Hospitality
- Where to find them
- From library in the Usertick survey editor, on every plan
The 14 meetings and conferences questions, with when to ask each
Grouped by what they tell you. Use them as they are or change the wording.
How the day went
Start with the recommend question and the grid for the day, then the room size and what let the organizer down.
- 08NPS
How likely are you to book this space again?
The recommend question framed as booking the space again, on a 0 to 10 scale. Results shows the score with promoters, passives and detractors; call the detractors before their next meeting goes elsewhere.
- 12Matrix
Rate the day on each
Rates the room itself, the setup, the coffee breaks and lunch on one grid. The heat map shows which part of the day let the meeting down, with an average per row.
- 01Yes / No
Did the meeting room fit your group comfortably?
A yes or no on whether the room fit the group. Read it with the number of people: a No from groups of 40 in a room sold for 50 means the stated capacity needs updating.
- 03Multiple choice
What let you down on the day?
Lists what let the organizer down, with several picks allowed and Nothing as an option. Results shows a bar per option; the projector and Wi-Fi shares are your technology to-do list.
Technology and help on the day
These show whether the equipment worked and whether someone came when it didn't, so you know what to check in every room.
- 06Stars
How well did the technology work?
A star rating for how well the technology worked. Results shows the average and the share who rated 4 or higher; read it beside what let the organizer down for the cause.
- 07Customer effort
How easy was it to get help during the day?
A customer effort score for getting help during the day, on a 7-point scale. A low score points to no one nearby when the screen failed or the room grew too warm.
- 05Multiple choice
Which extras did you need?
Lists the extras the organizer needed, with several picks allowed. Results shows a bar per extra, which tells you what to keep in every room and what to rent when asked.
- 09Text
What did the room need that it did not have?
An open question for what the room lacked. Each answer gets a theme, so the same missing whiteboard, outlet or blind shows up across bookings.
The meeting in numbers
The kind, the length and the size of the meeting, so you can compare training days with board meetings in Results.
- 02Multiple choice
What kind of meeting did you hold?
One pick for the kind of meeting. Select a type in Results to compare how board meetings, training days and conferences rated the room, since each needs a different setup.
- 04Dropdown
How long did you book the space for?
How long the space was booked, from half a day to longer. Select a length in Results to see whether longer bookings rate the breaks and lunch lower as the days go on.
- 11Number
How many people were in the room?
The number of people in the room, from 1 to 1,000. Results shows the median and the middle half; compare the scores of small and large groups before you sell rooms by capacity.
Attendees and the next booking
Close with what attendees said and what the organizer plans next, so the survey leads to a quote.
- 10Text
What did your attendees say about the day?
An open question for what the organizer heard from attendees. It brings in the view of everyone in the room without a second survey.
- 13Date
When is your next meeting likely to be?
Lets the organizer pick a likely date for the next meeting. Results shows a calendar of picked dates; send a quote a few weeks before each one.
- 14Slider
What day rate per person fits your budget?
The day rate per person that fits the organizer's budget, on a slider from 20 to 300. Results shows the median and the middle half, a fair guide when you price day packages.
Tips for asking about meetings and conferences
Small choices that get honest, useful answers.
- 01
Ask the organizer the next day
Send the survey the day after the meeting, before the organizer moves on to the next event in their calendar.
- 02
Check the technology in every room
When the projector or the Wi-Fi keeps coming up in what let organizers down, test each room before the group arrives, then watch the share fall.
- 03
Ask attendees separately
For a conference, show a QR code on the screen at the last break and ask two or three questions. Keep the organizer's survey for the booking itself.
- 04
Turn dates into follow-ups
Give each likely next date an owner in the inbox, so sales sends a quote before the organizer starts looking elsewhere.
Add these questions to a survey
From the library to the first answers.
- 1
Open the library
In the Usertick survey editor, choose From library, filter by industry and topic, and add several questions at once.
- 2
Or paste your own list
Paste questions reads up to 10 questions from any text on Free, 100 on Starter and 200 on Pro and above, keeps your wording and picks an answer type for each.
- 3
Choose where it runs
Show the survey on your website, send it by email, share its link and QR code, or switch it to a conversation.
- 4
Read the answers
Results counts every score and choice, and Usertick reads each written answer and files it by topic, on every plan.
Templates and more questions about meetings and conferences
Full surveys that ask about the same things, and neighboring topics in the library.
Templates
Browse all templatesFrequently asked questions
The organizer who booked the space. For attendees at a conference, use a separate short survey on a QR code shown during the last break.
The day after the meeting. Usertick sends email to a contact list now or on a date you schedule up to 30 days ahead, so you can send each week's organizers in one batch.
Five or six: the recommend question, the grid for the day, what let them down, the technology rating and one open question.
Yes. A QR code opens the survey's hosted page on any phone, and a tag for the event on the link is kept with each answer for workflows, Google Sheets and the API.
Yes. The question library comes with every plan, the free plan included, and the free plan covers 150 responses a month across your surveys.
Yes. Once a question is in your survey, reword it, change its options or its answer type, and add logic to skip it for some answers.
Yes. The library is translated into Usertick's built-in languages, and in any other language it shows in English for you to translate.
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