Usertick
Puzzles and games survey questions

Learn what brings players back to the puzzles every day

Ask players how today's puzzle went, how hard it felt and which puzzles they would keep. Each question below comes with when to ask it and what the answer tells you.

What puzzle and games survey questions tell you

Puzzle and games survey questions ask players how often they play, which puzzle they open first, how hard today's grid was and what would keep them coming back. Play counts show how many started. These answers show how the puzzle felt and which ones players would keep.

Ask two questions right after a player finishes, the rating and the difficulty, and a longer survey on habits every few months. From Starter, or on 1 survey on Free, trigger the survey with a custom event from your code or a click on the finish button, so it opens at the right moment.

Each written answer gets a theme and a sentiment, so requests to bring back a retired puzzle gather in one place. Give each response an owner in the inbox, and post difficulty complaints to the setters in Slack or Microsoft Teams.

Multiple choiceDropdownStarsRulerNumber
Questions
12
Best asked
Right after the player finishes the puzzle
Industry
Media
Where to find them
From library in the Usertick survey editor, on every plan

The 12 puzzles and games questions, with when to ask each

Grouped by what they tell you. Use them as they are or change the wording.

Today's puzzle

Short questions for the moment a player finishes, so setters hear how the grid went the same day.

  1. 04Stars

    How would you rate today's puzzle?

    A five star rating for today's puzzle. Results shows the average and the share who gave four or more; trigger it once the player finishes.

  2. 03Multiple choice

    How hard are the puzzles?

    The difficulty of the puzzles, in three answers. Results shows a donut with each share; ask it on each puzzle so the setters see which days run too hard.

  3. 11Emoji

    How did today's puzzle leave you feeling?

    How today's puzzle left the player, on a row of faces. Results shows the share of each face; many unhappy faces on one day point to a clue or grid that misfired.

Playing habits

How often, when and how long people play, asked every few months so you can compare periods.

  1. 01Dropdown

    How often do you play our puzzles?

    How often the reader plays, from every day to now and then. Select Every day in Results to filter the page to your most regular players.

  2. 12Multiple choice

    When do you play?

    When players play, from the morning to late at night. Results shows a donut with each share, a guide to when to publish the new puzzle.

  3. 05Ruler

    How many minutes a day do you spend on puzzles?

    Minutes a day spent on puzzles, on a ruler up to an hour. Results shows the median and the middle half, a sense of how much time the section holds.

  4. 06Number

    How many puzzles do you finish in a week?

    How many puzzles the player finishes in a week, typed as a number. Results shows the median and the middle half; read it next to how often they play.

The puzzle section

Which puzzles lead and which ones players would keep, worth asking before you retire or add one.

  1. 02Multiple choice

    Which puzzle do you play first?

    The puzzle players open first. Results shows a donut with each share, a guide to which puzzle leads the section page.

  2. 10Ranking

    Rank the puzzles you would keep

    Players order the puzzles they would keep. Results shows the average place of each, a guide before you retire one or add another.

  3. 09Big scale

    How much do the puzzles keep you coming back?

    How much the puzzles bring players back, from one to ten. Results shows the average and a column per step, a useful number when puzzles sit inside a subscription.

What to add next

Ideas for new features and puzzles to bring back, for the product team's next release.

  1. 07Multiple choice

    What would you add to the puzzle section?

    Players pick every addition they would like, from a daily streak to hints. Results shows a bar per option, a list for the product team before the next release.

  2. 08Text

    Which puzzle should we bring back?

    An open question for a puzzle to bring back. Each answer gets a theme, so requests for one retired puzzle are easy to count.

Tips for asking about puzzles and games

Small choices that get honest, useful answers.

  1. 01

    Ask when the puzzle is finished

    From Starter, or on 1 survey on Free, trigger the survey with a custom event from your code when a player finishes, so you catch the moment.

  2. 02

    Keep it to two questions

    The rating and how hard it was, every day. Players came to play, and a long survey gets in the way.

  3. 03

    Ask about habits once a season

    Save how often, when and how long for a survey every few months, and compare with the period before.

  4. 04

    Share answers with the setters

    On every plan, post difficulty answers to the setters' channel with a workflow, so a hard grid gets noticed the same day.

Add these questions to a survey

From the library to the first answers.

  1. 1

    Open the library

    In the Usertick survey editor, choose From library, filter by industry and topic, and add several questions at once.

  2. 2

    Or paste your own list

    Paste questions reads up to 10 questions from any text on Free, 100 on Starter and 200 on Pro and above, keeps your wording and picks an answer type for each.

  3. 3

    Choose where it runs

    Show the survey on your website, send it by email, share its link and QR code, or switch it to a conversation.

  4. 4

    Read the answers

    Results counts every score and choice, and Usertick reads each written answer and files it by topic, on every plan.

Templates and more questions about puzzles and games

Full surveys that ask about the same things, and neighboring topics in the library.

CSATPodcast feedbackLearn how listeners rated an episode, how far they got and which guests or topics to book next. Link it in the show notes.
CSATVideo episodeLearn how viewers rated an episode, how much they watched and whether the length worked. Show it when the video ends.
RetentionNewsletter feedbackLearn what subscribers read, how often they want to hear from you and what would make them unsubscribe. Link it from the footer of your newsletter.
PricingSubscription barriersFind out what stops regular readers from subscribing and what they would pay for. Show it to readers who've hit the paywall three times.

Frequently asked questions

Right after they finish it. From Starter, or on 1 survey on Free, a custom event from your code or a click on the finish button can open the survey at that moment.

Two after each puzzle, the rating and the difficulty, and five or six in a survey about the whole section every few months.

Yes. Target the survey by pages on every plan, so it appears only in the puzzle section.

Start with how hard the puzzles are. Setters can act on it the next day, and it pairs well with the rating.

Yes. The question library comes with every plan, the free plan included, and the free plan covers 150 responses a month across your surveys.

Yes. Once a question is in your survey, reword it, change its options or its answer type, and add logic to skip it for some answers.

Yes. The library is translated into Usertick's built-in languages, and in any other language it shows in English for you to translate.

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