Collaboration questions that show where teamwork in your product stalls
Ask teams how inviting, sharing, permissions and updates work for them in your product. Each question below comes with when to ask it and what the answer tells you.
What team collaboration survey questions tell you
Team collaboration survey questions ask the teams using your product how inviting went, how they share work inside and outside the team, how well roles and comments fit the way they work and what slows them down. A product that only one person on a team uses is easy to drop, so every step that keeps the second and third person out is worth finding.
Ask the setup questions a week or two after a team is invited, and the deeper questions after a month of shared work, inside the product or by email to admins and members. Pick four or five per survey.
Written answers get a theme, a type and a sentiment, so complaints about permissions can be read apart from requests for new sharing options. On every plan, workflows can post responses to Slack or Microsoft Teams, where your product team already talks.
- Questions
- 13
- Best asked
- A few weeks after a team starts working together
- Industry
- SaaS
- Where to find them
- From library in the Usertick survey editor, on every plan
The 13 team collaboration questions, with when to ask each
Grouped by what they tell you. Use them as they are or change the wording.
How the team got started
Team size, invites and who set things up show whether the product reached the whole team.
- 01Number
How many teammates do you work with inside the product?
Teammates the user works with in the product, typed as a number. The median shows typical team size; read the answers of teams of one or two to see what keeps the product with a single person.
- 02Yes / No
Did inviting your team go smoothly?
Asks whether inviting the team went smoothly. Select No in Results to read what those users say slows the team down, which may start with the invite itself.
- 06Multiple choice
Who usually sets things up for the team?
One choice for who sets things up, from one admin to an agency. The donut shows who to write onboarding for, and when IT leads, which settings need documentation.
Sharing and access
These questions show how work moves inside and outside the team, and where roles get in the way.
- 03Customer effort
How easy is it to share work with someone outside your team?
A customer effort score for sharing with someone outside the team, such as a client. A low score points to the sharing flow, and the guest access question shows how many need it.
- 04Multiple choice
Which sharing options do you use?
Lets users pick every sharing option they use, from links to mentions. The bars show which ones carry the work, and a large None yet share points to teams that haven't started sharing.
- 05Stars
How well do permissions match how your team works?
Five stars for how well permissions fit the team. A low average next to a high share of Yes on guest access suggests the roles miss outside collaborators.
- 11Yes / No
Do you need guest access for clients or partners?
Asks whether the team needs guest access for clients or partners. The share of Yes helps size the demand before you build guest roles.
How well teamwork runs
The grid, the alignment score and the open question show which collaboration features help and which slow the team.
- 07Matrix
Rate how well these work for your team
Rates comments, notifications, roles and shared views on one grid. The heat map shows which collaboration feature pulls the team experience down.
- 09Big scale
How much does the product help your team stay aligned?
How much the product helps the team stay aligned, on a ten-step scale. Compare the scores of large and small teams to see where alignment breaks down.
- 08Text
What slows your team down inside the product?
An open question for what slows the team down. Filter by theme to separate notification noise from missing features and permission problems.
What matters most to the team
End with the preferences and rankings, which set the priorities for collaboration work.
- 10This or that
For team updates, which do you prefer?
Two pairs: updates in the product or in Slack and email, real time or a daily digest. The split bars show where to send team updates by default.
- 12Ranking
Rank what matters most for teamwork here
Users drag five teamwork needs into order, from speed to permissions. Results shows the average place of each item, a priority list for collaboration work.
- 13Ranking
Pick the three collaboration features you use most
Users rank six collaboration features by how much they use them, and Results shows the average place per item. The label asks for three, so reword it to ask for an order or use multiple choice.
Tips for asking about team collaboration
Small choices that get honest, useful answers.
- 01
Ask after real shared work
Wait until a few people have shared work for a couple of weeks. Before that, collaboration questions describe a solo user.
- 02
Ask admins and members apart
Admins see invites and roles, and members see comments and updates. From Starter, targeting by user traits can show each group its own survey.
- 03
Treat invite problems as urgent
A failed invite stops a team from growing. Give each No on the invite question an owner in the inbox and reply the same week.
- 04
Read rankings with the open question
The rankings show priorities, and the open question about what slows the team shows the reason. Read them together before planning.
Add these questions to a survey
From the library to the first answers.
- 1
Open the library
In the Usertick survey editor, choose From library, filter by industry and topic, and add several questions at once.
- 2
Or paste your own list
Paste questions reads up to 10 questions from any text on Free, 100 on Starter and 200 on Pro and above, keeps your wording and picks an answer type for each.
- 3
Choose where it runs
Show the survey on your website, send it by email, share its link and QR code, or switch it to a conversation.
- 4
Read the answers
Results counts every score and choice, and Usertick reads each written answer and files it by topic, on every plan.
Templates and more questions about team collaboration
Full surveys that ask about the same things, and neighboring topics in the library.
Templates
Browse all templatesFrequently asked questions
Admins and members of teams with at least two or three active users. From Starter, targeting by user traits can limit the survey to users you mark as part of a team.
A week or two after a team is invited for the setup questions, and after a month of shared work for the rest.
Yes, on every plan. Workflows can post each response to a Slack or Microsoft Teams channel, add it to Google Sheets or call a webhook.
Four or five per survey. Start with the invite question and the sharing effort score, add the grid, and end with what slows the team down.
Yes. The question library comes with every plan, the free plan included, and the free plan covers 150 responses a month across your surveys.
Yes. Once a question is in your survey, reword it, change its options or its answer type, and add logic to skip it for some answers.
Yes. The library is translated into Usertick's built-in languages, and in any other language it shows in English for you to translate.
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