Study questions that show how people feel about taking part
Ask people invited to a study how the information, the conversation and the decision felt. Each question below comes with when to ask it and what the answer tells you.
What clinical trial participant questions tell you
Clinical trial participant survey questions ask people invited to a study about the experience of being asked: whether the information sheet was easy to read, how well they understood what taking part involves, whether they felt free to say no and what worries them. Recruitment slows when the information is hard to follow or people feel rushed, and these answers show which part to rewrite.
Ask after the first conversation about the study, by email or by a link from the study team, and pick four or five questions. Keep the survey on the information and the conversation: Usertick doesn't sign business associate agreements, so ask nothing about the condition being studied and keep the placeholder that asks for no medical details. Consent to take part belongs in the study's approved consent process.
Each written answer is read as it arrives and given a category, a theme, a sentiment and an urgency, so a question that needs the study team's reply stands out in the inbox.
- Questions
- 14
- Best asked
- After the first conversation about the study
- Industry
- Healthcare
- Where to find them
- From library in the Usertick survey editor, on every plan
The 14 clinical trials questions, with when to ask each
Grouped by what they tell you. Use them as they are or change the wording.
The information
Start with whether people had heard of the study and how readable the sheet was, the parts you can rewrite.
- 01Yes / No
Had you heard of this study before we mentioned it?
A yes or no on having heard of the study before. Results shows the share that said yes, which tells you whether outreach or the clinic conversation is doing the work.
- 02Customer effort
How easy was the information sheet to read?
A customer effort score for reading the information sheet, on a 7 point scale. Results shows the average and the share who found it easy; low scores are a reason to rewrite it in plainer words.
- 12Multiple choice
How much information did you get?
How much information the person got, from far too little to more than they could read. Results shows each share in a donut, and a large share at either end calls for a different sheet.
- 03Big scale
How well do you understand what taking part involves?
How well the person understands what taking part involves, from 1 to 10. Results shows the average and a column per step; read low scores with the open question on what to explain.
The conversation and the choice
These questions show whether people had time, felt free to decide and knew they could stop.
- 05Stars
How well did the team answer your questions?
A star rating for how well the team answered questions. Results shows the average and the share who rated 4 or higher, worth sharing with the people who run the conversations.
- 13Matrix
How true were these when the study was explained?
Four statements, from having time to think to understanding what happens to data, rated from strongly disagree to strongly agree. The heat map shows which one pulls trust down.
- 08Yes / No
Do you know you can leave the study at any time?
A yes or no on knowing you can leave at any time. Every No is a gap in the explanation, so make the right to stop clearer in the sheet and the conversation.
What decides it
Ask what would make people say yes and what worries them, before you change travel support or payments.
- 04Multiple choice
What would make you say yes?
The one thing that would make the person say yes, including Nothing would. Results shows each share in a donut; change it to allow several answers if people often want more than one.
- 06Ranking
Rank what worries you most about taking part
People put five worries in order, from the unknown to being able to stop. Results shows the average place per item, which tells you what the information sheet should address first.
- 10Dropdown
How far could you travel for study visits?
How far the person could travel for study visits. Results shows each share in a donut, which helps when you choose study sites or offer to cover travel costs.
Questions and follow up
End with the open questions and the contact consent, and think twice before adding the signature question.
- 07Text
What would you want explained before you decide?
The open question on what to explain before deciding. The placeholder asks for no medical details; filter by theme to collect the questions your information sheet should answer.
- 14Text
What would put your mind at ease about research?
The open question on what would ease worries about research. Use the themes in your recruitment materials, and keep the placeholder asking for no medical details.
- 11Consent
May we contact you about studies you might fit?
A checkbox to agree to contact about future studies, with words beside it that can link to your privacy policy. Collect only contact consent here, with no health details.
- 09Signature
Sign to confirm you have read the study information
A signature drawn on screen. A study's formal consent belongs in its approved consent process, so use this only for an internal acknowledgment, if at all. Signature is on every plan, 1 per survey on Free.
Tips for asking about clinical trials
Small choices that get honest, useful answers.
- 01
Ask after the first conversation
Send the survey soon after someone hears about the study, while the information and the conversation are still fresh.
- 02
Keep the condition out
Usertick doesn't sign business associate agreements, so ask about the information, the team and the decision, never the condition being studied. Keep the placeholder asking for no medical details.
- 03
Ask those who said no too
People who declined can tell you most about what put them off, so send the survey to everyone invited.
- 04
Keep study consent separate
Use the study's approved consent process for consent to take part, and keep this survey to the experience of being asked.
Add these questions to a survey
From the library to the first answers.
- 1
Open the library
In the Usertick survey editor, choose From library, filter by industry and topic, and add several questions at once.
- 2
Or paste your own list
Paste questions reads up to 10 questions from any text on Free, 100 on Starter and 200 on Pro and above, keeps your wording and picks an answer type for each.
- 3
Choose where it runs
Show the survey on your website, send it by email, share its link and QR code, or switch it to a conversation.
- 4
Read the answers
Results counts every score and choice, and Usertick reads each written answer and files it by topic, on every plan.
Templates and more questions about clinical trials
Full surveys that ask about the same things, and neighboring topics in the library.
Templates
Browse all templatesFrequently asked questions
Soon after the first conversation about the study. Usertick sends to a contact list now or on a date up to 30 days ahead, so send weekly batches to the people invited.
Yes, for website, link or QR code surveys: with anonymous responses on, no user ID, traits or visitor ID is stored. Surveys sent through Usertick email are not anonymous.
Keep formal study consent in the study's approved consent process. The signature question works on every plan, 1 per survey on Free, and suits an internal acknowledgment at most.
Four or five: the information sheet score, how well people understood what taking part involves, the statements grid, the ranking of worries and an open question.
Yes. The question library comes with every plan, the free plan included, and the free plan covers 150 responses a month across your surveys.
Yes. Once a question is in your survey, reword it, change its options or its answer type, and add logic to skip it for some answers.
Yes. The library is translated into Usertick's built-in languages, and in any other language it shows in English for you to translate.
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