Student housing questions that show what makes a room feel like home
Ask students how their housing works, from the desk in their room to how fast a repair gets done. Each question below comes with when to ask it and what the answer tells you.
What student housing survey questions tell you
Student housing survey questions ask residents how their room, kitchen, bathrooms and building work for daily life and study: whether they can study in their room, how noisy it is, what rent costs and how fast repairs happen. The answers show housing teams which buildings and services need work, and whether students plan to stay next year.
Ask in the middle of the first term, once students have lived in the room long enough, and again before rebooking opens. Send the link by email, put QR codes in kitchens and common rooms, and pick six to eight questions. A single repair question can also run on its own after each repair is closed.
Each written answer is read as it arrives and given a category from your list, such as repairs or noise, with a sentiment and an urgency, so a broken heater reaches maintenance before a request for bike storage does. Give each response an owner in the inbox, and post repair reports to the maintenance team's Microsoft Teams channel.
- Questions
- 14
- Best asked
- Mid first term and before rebooking opens
- Industry
- Education
- Where to find them
- From library in the Usertick survey editor, on every plan
The 14 student housing questions, with when to ask each
Grouped by what they tell you. Use them as they are or change the wording.
The room and the building
A rating for the room, the grid for the facilities and what is missing, for the housing team's list of work.
- 01Stars
How would you rate your student room?
A star rating for the student's room. Results shows the average and the share who rated 4 or higher; tag the link with the building so each hall gets its own score.
- 02Matrix
Rate your student housing
Rates the bed and desk, heating, kitchen and bathrooms in one grid. The heat map shows which row to fix first, and row averages let you compare buildings from year to year.
- 04Yes / No
Can you study in your room?
Whether the student can study in their room. Results shows the share that said yes; a No here, with Too noisy, makes the case for a quiet study room.
- 06Multiple choice
What is missing from your building?
Picks every facility the building is missing, from a study room to a parcel drop. Keep Nothing as an option, and use the bars in Results to rank the requests.
Living with others
Noise, roommates and what would make the place feel like home.
- 03Multiple choice
How is the noise where you live?
Three options on noise. A large share on Too noisy in one building is a reason to review quiet hours there, or to look at the walls and windows.
- 08Big scale
How well do you get on with your flatmates?
How well the student gets on with roommates, from 1 to 10. Results shows the average and a column per step; low scores early in the year are a reason to offer room changes.
- 07Text
What would make your housing feel more like home?
Asks what would make housing feel more like home. The themes show the small fixes, such as better lighting or a shared space, that the ratings miss.
Repairs and staff
How easy it is to report a repair, how long it took and what happened with staff.
- 09Customer effort
How easy was it to report a repair?
How easy it was to report a repair, on a 7-point scale. Results shows the average and the share who found it easy; a low score points at the reporting process more than at the repairs.
- 10Ruler
How many days passed before your repair was fixed?
Days until the repair was fixed, on a ruler. Results shows the median and the middle half; compare the median with the time you promise residents.
- 14Text
What happened the last time you needed help from staff?
Asks what happened the last time the student needed help from staff. Each answer gets a sentiment and an urgency, so a bad experience gets an owner and a reply.
Rent, costs and next year
Rent and costs, the type of housing and whether students would stay, read together before rebooking.
- 05Number
How much is your rent each month?
Monthly rent, as a number. Results shows the median and the middle half, which helps when you compare buildings and set rents for next year.
- 13Points allocation
Split 100 points across your costs as a student
Students split 100 points across rent, food, travel, books, going out and savings. Results shows the average points per item, a picture of how far the money stretches.
- 11Dropdown
What kind of housing are you in?
The kind of housing the student lives in. Select one in Results to filter the whole page and compare university halls with private housing.
- 12Yes / No
Would you live here again next year?
Whether the student would live here again next year. Results shows the share that said yes; ask it before rebooking opens, and read the No answers first.
Tips for asking about student housing
Small choices that get honest, useful answers.
- 01
Ask before rebooking opens
Run the survey a few weeks before rebooking opens, so the answers on staying can shape offers and repairs in time.
- 02
Tag each building
Send a link per building or tag the link with its name, so every hall gets its own scores.
- 03
Ask after every repair
Send the effort and repair time questions when a repair is closed, while the student still remembers the wait.
- 04
Fix the urgent ones first
Give every answer about heating, safety or a broken lock an owner in the inbox the same day.
Add these questions to a survey
From the library to the first answers.
- 1
Open the library
In the Usertick survey editor, choose From library, filter by industry and topic, and add several questions at once.
- 2
Or paste your own list
Paste questions reads up to 10 questions from any text on Free, 100 on Starter and 200 on Pro and above, keeps your wording and picks an answer type for each.
- 3
Choose where it runs
Show the survey on your website, send it by email, share its link and QR code, or switch it to a conversation.
- 4
Read the answers
Results counts every score and choice, and Usertick reads each written answer and files it by topic, on every plan.
Templates and more questions about student housing
Full surveys that ask about the same things, and neighboring topics in the library.
Templates
Browse all templatesFrequently asked questions
In the middle of the first term, once students have settled in, and a few weeks before rebooking opens.
Yes. Send one link per building, or tag the link with its name; the tag is kept with each answer for workflows, Google Sheets and the API.
Put the survey's QR code in kitchens, laundry rooms and common rooms. Residents answer on their own phones on the hosted survey page.
On every plan, a workflow can post responses to Slack or Microsoft Teams, add them to Google Sheets or call a webhook. Each response also gets an owner and a status in the inbox.
Yes. The question library comes with every plan, the free plan included, and the free plan covers 150 responses a month across your surveys.
Yes. Once a question is in your survey, reword it, change its options or its answer type, and add logic to skip it for some answers.
Yes. The library is translated into Usertick's built-in languages, and in any other language it shows in English for you to translate.
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