Course questions that show what to keep and what to fix
Ask learners how the course went, from the pace and the instructor to what they will use at work. Each question below comes with when to ask it and what the answer tells you.
What course evaluation survey questions tell you
Course evaluation survey questions ask learners how a course worked for them: the pace, the level, the instructor, the materials and whether they can use what they learned. The answers show which parts to keep for the next group and which to rewrite, before a weak module costs you referrals and repeat bookings.
Ask on the last day or within a week of the end, while the sessions are still fresh. Pick five to seven questions for a short evaluation by email or link, or put a QR code on the final slide so learners answer before they leave the room.
Each written answer is read as it arrives and given a theme, a sentiment and a type such as idea or complaint, so a wish for more examples and a complaint about the instructor land in different places. Give each response an owner in the inbox, and send ideas for the next course to your team's Slack channel.
- Questions
- 15
- Best asked
- On the last day or within a week of the end
- Industry
- Education
- Where to find them
- From library in the Usertick survey editor, on every plan
The 15 courses questions, with when to ask each
Grouped by what they tell you. Use them as they are or change the wording.
The course as a whole
Start with one score and the recommendation, then ask whether the course pays off at work, so each run of the course compares on the same numbers.
- 01Stars
How would you rate this course overall?
A single star rating for the whole course. Put it first, so a learner who stops after one question still leaves a score. Results shows the average and the share who rated 4 or higher, compared with the period before.
- 02NPS
How likely are you to recommend this course?
Whether learners would recommend the course. Results shows the score with detractors, passives and promoters; select the detractors to read what they said about the pace and the instructor.
- 06Yes / No
Can you use what you learned in your work?
A yes or no on whether the course applies to the learner's job. Results shows the share that said yes; select No to see how those learners rated the content and the pace.
Pace, level and format
These three tell you whether to slow down, change the level or move material into another format before the next group starts.
- 03Multiple choice
How was the pace?
Three plain options on speed. A large share on Too fast usually points at one or two dense sessions; read it next to the open question on what was missing to find which ones.
- 07Multiple choice
How difficult was the content?
Checks the level against the people who booked it. Answers split between Too easy and Too hard suggest the course description needs to say more clearly who it is for.
- 12Multiple choice
Which format works best for you?
Which mix of live, recorded and written material suits learners. Results shows a donut with the share for each format; check it before you move a live course online or the other way around.
The instructor and the support
Rate the people and the materials apart from the course, so a strong instructor doesn't hide weak handouts.
- 04Stars
How would you rate the instructor?
Rates the instructor apart from the content. When several people teach the same course, run one survey per instructor or tag the link with the instructor's name, so each gets a fair score.
- 05Stars
How useful were the materials?
How useful the slides, handouts and exercises were. A low score here with a high instructor score means the sessions work and the take-home material needs the rewrite.
- 11Stars
How well were you supported during the course?
How well learners were supported between sessions. A low score with a high instructor score often points at slow replies to questions outside class.
What learners take away
Open questions on what stuck, what was missing and what comes next, read together when you plan the next course.
- 08Text
What is the most useful thing you learned?
Asks learners to name the one thing they will keep. The themes across answers show which module carries the course, which is worth knowing before you cut anything for time.
- 09Text
What was missing from the course?
Collects the topics learners expected and didn't get. Each answer gets a theme and a sentiment, so repeated requests for the same missing topic stand out quickly.
- 10Text
What would you like to learn next?
Asks what learners want after this course. Read these answers before you plan the next one; a learner who names a topic is a likely booking when you run it.
Finishing and certificates
Ask who finished, what got in the way and whether a certificate matters, before you change how the course ends.
- 13Yes / No
Did you finish the whole course?
Splits finishers from those who stopped. Add logic so only learners who answer No see the next question about what stopped them.
- 14Text
What stopped you from finishing?
Shown only to learners who didn't finish. Common themes such as time, the level or a change at work tell you whether the fix belongs in the course or in its schedule.
- 15Yes / No
Is a certificate important to you?
Whether a certificate matters to the learner. A high share of yes is a reason to describe the certificate clearly at booking, and to send it promptly when the course ends.
Tips for asking about courses
Small choices that get honest, useful answers.
- 01
Ask on the last day
Put a QR code on the final slide or send the link the same day. A week later, learners remember less of the early sessions.
- 02
Keep it to seven questions
Pick the overall score, pace or level, the instructor and one open question. Add the finishing questions only for learners who left early.
- 03
Compare each run on the same questions
Keep the overall score and the recommendation in every run of the course, so a change to the content shows up as a change in the score.
- 04
Tell the next group what changed
Open the next course with one or two changes made after the last evaluation. Learners can see that earlier answers led somewhere.
Add these questions to a survey
From the library to the first answers.
- 1
Open the library
In the Usertick survey editor, choose From library, filter by industry and topic, and add several questions at once.
- 2
Or paste your own list
Paste questions reads up to 10 questions from any text on Free, 100 on Starter and 200 on Pro and above, keeps your wording and picks an answer type for each.
- 3
Choose where it runs
Show the survey on your website, send it by email, share its link and QR code, or switch it to a conversation.
- 4
Read the answers
Results counts every score and choice, and Usertick reads each written answer and files it by topic, on every plan.
Templates and more questions about courses
Full surveys that ask about the same things, and neighboring topics in the library.
Templates
Browse all templatesFrequently asked questions
On the last day or within a week of the end. Usertick sends to a contact list now or on a date up to 30 days ahead, so you can schedule the send for the day after the final session.
Five to seven for most courses. Start with the overall rating, add pace, level and the instructor, and end with one open question.
Yes. Show the survey's QR code on the final slide or a printed card, and learners answer on their own phones on the hosted survey page.
Yes. Run one survey per instructor, or add a tag with the instructor's name to the link; the tag is kept with each answer for workflows, Google Sheets and the API.
Yes. The question library comes with every plan, the free plan included, and the free plan covers 150 responses a month across your surveys.
Yes. Once a question is in your survey, reword it, change its options or its answer type, and add logic to skip it for some answers.
Yes. The library is translated into Usertick's built-in languages, and in any other language it shows in English for you to translate.
Listen better, act faster, and build what truly matters.
Start free, see what your customers mean, and get each answer to the person who can act on it.
- 150 responses a month on Free
- Every channel and AI analysis
- No card needed