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Safety and security survey questions

Safety questions that show where attendees felt uneasy

Ask attendees how safe they felt, how the entrance checks went and whether they knew who to tell when something went wrong. Each question below comes with when to ask it and what the answer tells you.

What event safety survey questions tell you

Event safety survey questions ask attendees how safe they felt at the venue, how the security check went, whether they knew the exits and the code of conduct, and whether they would know who to tell if something went wrong. Small worries rarely get reported on the day, and these answers bring the crowded corner and the dark walkway to your safety team before the next event.

Ask in the survey after the event, the evening it ends or the next morning, by email or with a link. Pick four to six: the safety score, the exits, who to tell, the safety grid and the open question about what made attendees uneasy. Keep the contact and permission questions together, for attendees who want to report something in more detail.

Each written answer is given a theme, a sentiment and an urgency as it arrives, so a report of harassment stands out from a comment about the bag check. Give every urgent response an owner in the inbox, and post it to Slack or Microsoft Teams for your safety lead.

Multiple choiceYes / NoTextBig scaleCustomer effort
Questions
14
Best asked
The evening the event ends or the next morning
Industry
Events
Where to find them
From library in the Usertick survey editor, on every plan

The 14 safety and security questions, with when to ask each

Grouped by what they tell you. Use them as they are or change the wording.

How safe attendees felt

Start with the safety score and what made attendees uneasy, then what would help them feel safer.

  1. 01Big scale

    How safe did you feel at the venue?

    A ten point score for how safe attendees felt. Results shows the average and a column per step; select the low scores to read what made those attendees uneasy.

  2. 08Text

    What made you feel uneasy, if anything?

    Asks what made attendees feel uneasy, if anything. Each answer gets an urgency as it arrives, so a serious report reaches your safety lead ahead of comments about queues.

  3. 05Multiple choice

    What would help you feel safer at the venue?

    Attendees pick everything that would help them feel safer, with Nothing for those who felt fine. Results shows a bar for each, a direct list for your safety plan.

  4. 10Ranking

    Rank what makes you feel safe at a venue

    Attendees put five things in order. Results shows the average place per item, which tells you where to put the safety budget first.

Entry and crowds

These cover the security check, the crowds and the parts of the venue that felt too full.

  1. 02Customer effort

    How easy was the security check at the entrance?

    A customer effort score for the security check at the entrance. Results shows the average and the share who found it easy; read it next to the queue time.

  2. 03Ruler

    How many minutes did you queue at the security check?

    Minutes in the security queue, from zero to forty five. Results shows the median and the middle half, which tells you whether to open more lanes at the peak.

  3. 09Matrix

    Rate the safety setup on each

    Rates entrance checks, how crowds moved, first aid and lighting in one grid. The heat map shows which part of the safety setup needs work, row by row.

  4. 11Multiple choice

    How were the crowds in the main hall?

    A quick read on crowding in the main hall. Select Too crowded in Results and read which part of the venue those attendees found the most crowded.

  5. 13Text

    Which part of the venue felt the most crowded?

    Asks which part of the venue felt the most crowded. The answers name entrances, corridors and rooms, which you can bring to the venue and the crowd plan.

Knowing what to do

Ask whether attendees knew the exits, the code of conduct and who to tell, the basics every safety briefing should reach.

  1. 04Yes / No

    Did you know where the emergency exits were?

    A yes or no on knowing the emergency exits. A share of No is a reason to add exit signs and a mention in the opening session.

  2. 06Yes / No

    Did you see the code of conduct before the event?

    A yes or no on seeing the code of conduct. A low share of Yes means it needs a place on the booking page, the badge or the opening slide.

  3. 07Multiple choice

    If something went wrong, would you know who to tell?

    Asks whether attendees would know who to tell. Answers of I think so and No tell you the reporting route needs to be clearer before the next event.

Following up on reports

Keep these together for attendees who want the safety team to get in touch.

  1. 12Contact

    How can the safety team reach you if we need more detail?

    Collects a name and email so the safety team can follow up on a report. Results shows a table of names and emails; keep it next to the permission question.

  2. 14Consent

    May we contact you about what you reported?

    Asks permission to contact an attendee about what they reported. Contact only the attendees who agreed, and give each one an owner in the inbox.

Tips for asking about safety and security

Small choices that get honest, useful answers.

  1. 01

    Treat urgent answers as reports

    Give each urgent response an owner in the inbox the day it arrives, and close it only once someone has followed up.

  2. 02

    Let attendees answer without a name

    Use a link or QR code survey with anonymous responses for the safety questions, and keep the contact question for attendees who want a follow up.

  3. 03

    Make the reporting route visible

    When attendees aren't sure who to tell, put the reporting route on the badge, the booking page and the opening slide.

  4. 04

    Share the answers with the venue

    Bring the safety grid and the crowded areas to the venue and the security contractor before you plan the next event.

Add these questions to a survey

From the library to the first answers.

  1. 1

    Open the library

    In the Usertick survey editor, choose From library, filter by industry and topic, and add several questions at once.

  2. 2

    Or paste your own list

    Paste questions reads up to 10 questions from any text on Free, 100 on Starter and 200 on Pro and above, keeps your wording and picks an answer type for each.

  3. 3

    Choose where it runs

    Show the survey on your website, send it by email, share its link and QR code, or switch it to a conversation.

  4. 4

    Read the answers

    Results counts every score and choice, and Usertick reads each written answer and files it by topic, on every plan.

Templates and more questions about safety and security

Full surveys that ask about the same things, and neighboring topics in the library.

CSATPost-eventFind out how attendees rated your webinar, workshop or conference, whether the content and length were right and what to change next time. Send it within a day of the event.
CSATSession feedbackRate each talk or workshop while it's fresh and learn what attendees want more of. Show a QR code on the last slide or send it in the event app.
ResearchBooth visitorCapture what brought visitors to your booth and who wants a follow-up after the event. Share it on a tablet at the booth or with a QR code.
Customer effortRegistration and check-inFind out how easy it was to register and get through the door on the day. Send it on the morning of day one, once check-in closes.

Frequently asked questions

The evening the event ends or the next morning, by email or with a link. Usertick sends to your attendee list right away or on a date you schedule.

Yes, on a website, link or QR code survey set to anonymous responses, Usertick stores no user ID, traits or visitor ID. Surveys sent through Usertick email aren't anonymous, and any details attendees type in are kept with the answer.

Four to six. Start with the safety score, add the exits and who to tell, and end with the open question about what made attendees uneasy.

No. Attendees need a way to report a problem during the event, and the survey afterward finds the concerns nobody reported.

Yes. The question library comes with every plan, the free plan included, and the free plan covers 150 responses a month across your surveys.

Yes. Once a question is in your survey, reword it, change its options or its answer type, and add logic to skip it for some answers.

Yes. The library is translated into Usertick's built-in languages, and in any other language it shows in English for you to translate.

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