Watch questions that show what users want on the wrist
Ask users which watch they wear, which alerts reach them and what they would do without taking the phone out. Each question below comes with when to ask it and what the answer tells you.
What smartwatch app survey questions tell you
Smartwatch app survey questions ask users who wear a watch or fitness band what they want from your app on the wrist: which alerts reach them, what they would check at a glance and what they would do without the phone. A watch app is a real investment, and these answers tell you whether your users would wear it.
Ask your whole user base the first question and let logic send non-wearers to the end. Usertick doesn't run inside phone or watch apps, so send the survey's link by email or open it from the app's settings, and users answer on their phone. Pick four to six questions.
Each written answer gets a theme, a type such as idea or complaint, and a sentiment, so requests for the same glance or action group together. Select a watch in Results and every card filters to the people who wear it.
- Questions
- 14
- Best asked
- Before you plan a watch app or change alerts
- Industry
- Mobile apps
- Where to find them
- From library in the Usertick survey editor, on every plan
The 14 watches and wearables questions, with when to ask each
Grouped by what they tell you. Use them as they are or change the wording.
Who wears a watch and when
Start here to learn how many users wear a watch, which one and how crowded their wrist already is.
- 01Yes / No
Do you wear a smartwatch or a fitness band?
A yes or no that sorts watch wearers from the rest. Add logic to skip every watch question for users who answer No, so they finish in one tap.
- 02Dropdown
Which one do you wear?
Which watch or band the user wears. Select one in Results and the whole page filters to those users, which shows whether a problem belongs to one kind of watch.
- 09Big scale
How much of your day do you wear it?
How much of the day the user wears the watch, from 1 to 10. Results shows the average and a column per step, and users near 10 are the ones a watch app serves.
- 11Number
How many apps send alerts to your watch?
How many apps already send alerts to the watch, from 0 to 50. Results shows the median, which tells you how crowded the wrist is before you add more.
Alerts on the wrist
Alerts are where wearers meet your app on the wrist today, so rate them before you plan anything more.
- 04Stars
How useful are our alerts on your watch?
Rates your alerts on the watch, on five stars. Read it beside the alert volume question to tell a volume problem from a content problem.
- 06Multiple choice
How do watch alerts from us feel?
How the volume of watch alerts feels, including users who switched them off. A rising share at the high end tells you to send fewer alerts to the wrist than to the phone.
- 08Customer effort
How easy is it to act on an alert from your wrist?
A customer effort score for acting on an alert from the wrist, on a 7 point scale. A low score points to actions that still need the phone.
- 14Matrix
Rate the watch experience
Rates alerts, speed, readability and battery in one grid. The heat map and row averages show which part of the watch experience to fix first.
What users want from a watch app
Ask what users would do from the wrist and how much control they want, the brief for a first watch app.
- 03Multiple choice
What would you want to do from your wrist?
Lets users tick what they would do from the wrist. Results shows a bar with the share for each, the scope for a watch app that stays small.
- 05Yes / No
Would you use the app without taking your phone out?
Whether the user would use the app without taking the phone out. A high share of Yes makes the case for a watch app, and a high share of No says alerts may be enough.
- 12This or that
On a watch you would rather have
A quick glance or full control. Results shows the split, which settles whether a watch app shows information or lets users act.
- 07Text
What would you want from us on your watch face?
What the user would want on the watch face, in their own words. AI reading files these as ideas with a theme, so the most requested glance stands out.
- 13Text
What do you do on your phone that would be quicker on your wrist?
A task from the phone that would be quicker on the wrist, in the user's own words. The answers can name the first feature worth building.
- 10Yes / No
Do you track health or activity data you would want linked here?
A yes or no on activity data the user tracks and would want linked. Keep any follow-up to features, and never ask users for health details or readings in the survey.
Tips for asking about watches and wearables
Small choices that get honest, useful answers.
- 01
Sort wearers first
Ask whether users wear a watch first, and add logic to skip every other question for those who don't.
- 02
Fix alerts before features
Users who wear a watch meet your app there through alerts. Get their volume and usefulness right before you plan a watch app.
- 03
Keep health details out
Ask whether users track activity, and never ask for health details or readings in the survey.
- 04
Compare by watch
Choose each watch in Results to read its wearers' answers on their own, since alerts and battery behave differently from one watch to the next.
Add these questions to a survey
From the library to the first answers.
- 1
Open the library
In the Usertick survey editor, choose From library, filter by industry and topic, and add several questions at once.
- 2
Or paste your own list
Paste questions reads up to 10 questions from any text on Free, 100 on Starter and 200 on Pro and above, keeps your wording and picks an answer type for each.
- 3
Choose where it runs
Show the survey on your website, send it by email, share its link and QR code, or switch it to a conversation.
- 4
Read the answers
Results counts every score and choice, and Usertick reads each written answer and files it by topic, on every plan.
Templates and more questions about watches and wearables
Full surveys that ask about the same things, and neighboring topics in the library.
Templates
Browse all templatesFrequently asked questions
Users answer on their phone or computer. Usertick doesn't run inside watch or phone apps, so the survey opens from a link in an email or in your app.
Four to six. Start with whether users wear a watch and which one, add the alerts rating and what they would do from the wrist, and end with an open question.
Before you plan a watch app, and a few weeks after you change what reaches the wrist. Send by email to a contact list, now or on a scheduled date up to 30 days ahead.
Yes. The question library comes with every plan, the free plan included, and the free plan covers 150 responses a month across your surveys.
Yes. Once a question is in your survey, reword it, change its options or its answer type, and add logic to skip it for some answers.
Yes. The library is translated into Usertick's built-in languages, and in any other language it shows in English for you to translate.
Listen better, act faster, and build what truly matters.
Start free, see what your customers mean, and get each answer to the person who can act on it.
- 150 responses a month on Free
- Every channel and AI analysis
- No card needed