Group trip questions that show what made planning hard and what kept everyone happy
Ask group travelers about booking together, splitting costs, rooms, meals and time to themselves. Each question below comes with when to ask it and what the answer tells you.
What group travel survey questions tell you
Group travel survey questions ask travelers how booking for many people went: who organized it, whether everyone could pay their own share, how the group rate worked and where the group rubbed against each other. The organizer carries most of the work, and these answers show what to make easier for them and how the trip felt to everyone else.
Ask within a few days of the trip. Send the organizer a fuller survey by email, and give them a short link to post in the group chat for everyone else. Pick four to six questions per survey, and tag each link with the group's booking so every answer keeps it.
Written answers get a theme and a sentiment, so planning pain points such as room lists or payment splits add up across groups. The inbox gives each response an owner and a status, and workflows can pass answers to HubSpot.
- Questions
- 14
- Best asked
- A few days after the group gets home
- Industry
- Travel
- Where to find them
- From library in the Usertick survey editor, on every plan
The 14 group trips questions, with when to ask each
Grouped by what they tell you. Use them as they are or change the wording.
The group and its organizer
Size, the organizer and how the group kept in touch frame every other answer.
- 01Number
How many people were in your group?
Group size, from 2 to 60. Results shows the median and the middle half; read booking and room answers with it, since what works for six people may fail for forty.
- 02Multiple choice
Who put the trip together?
Who organized the trip, from the traveler to a club or team. Select an answer in Results to compare booking effort for groups that used an agent with those that did it alone.
- 11Dropdown
How did you keep in touch during the trip?
How the group kept in touch, from a group chat to a printed schedule. The donut shows where to send updates and the survey link next time.
Booking and paying
Booking for everyone, splitting costs, the group rate and planning ideas show what to make easier for organizers.
- 03Customer effort
How easy was it to book for everyone at once?
A customer effort score for booking for everyone at once, on seven points. A low share who found it easy points to name lists, room assignment or payment steps.
- 04Yes / No
Could everyone pay their own share?
A yes or no on everyone paying their own share. Select No in Results to see whether those groups also ranked money higher as a source of friction.
- 07Stars
How well did the group rate work for you?
A star rating for the group rate. Results shows the average and a bar per rating; put it in the organizer's survey, since other members may not know the rate.
- 06Text
What would have made planning the group trip easier?
An open question on what would have made planning easier. Each answer gets a theme and a type, so ideas for split payments or shared itineraries sort themselves.
How the trip worked for everyone
Fit, the grid, friction and personal time show whether the trip suited the whole group.
- 08Big scale
How well did the trip suit everyone in the group?
How well the trip suited the whole group, from 1 to 10. Results shows the average and a column per step, a fair single score for group packages.
- 09Matrix
Rate how well each part worked for a group
Rates booking, rooms, meals and transport for a group. The heat map shows which part breaks down when many people travel together.
- 05Ranking
Rank what caused the most friction in the group
Travelers rank what caused friction, from money to energy levels. Results shows the average place per item, and the top items are what your packages and booking tools can ease.
- 10Multiple choice
How much time did you have to yourself?
Time to themselves, from far too little to more than needed. The donut shows whether group itineraries leave enough free time.
Next time
Whether travelers would go again, the format they prefer and their tips for the next group.
- 12Yes / No
Would you travel with this group again?
A yes or no on traveling with this group again. Select No to read what those travelers said about friction and time to themselves.
- 13This or that
For a group trip you prefer
Two pairs: everything booked or loose plans, shared rooms or a room of your own. The split bars show which formats to offer for groups.
- 14Text
What is your best tip for keeping a group happy on a trip?
An open question for tips on keeping a group happy. The best answers make good advice for organizers on your group booking pages.
Tips for asking about group trips
Small choices that get honest, useful answers.
- 01
Survey the organizer separately
The organizer knows the booking and the rate. Send them the booking questions, and keep the members' survey to the trip itself.
- 02
Post the link in the group chat
Give the organizer the members' survey link to post where the group already talks.
- 03
Tag each group
Tag the link with the group's booking, so every answer keeps it for workflows and Google Sheets.
- 04
Fix payment splits first
When groups say they couldn't each pay their own share, look at your payment step before anything else.
Add these questions to a survey
From the library to the first answers.
- 1
Open the library
In the Usertick survey editor, choose From library, filter by industry and topic, and add several questions at once.
- 2
Or paste your own list
Paste questions reads up to 10 questions from any text on Free, 100 on Starter and 200 on Pro and above, keeps your wording and picks an answer type for each.
- 3
Choose where it runs
Show the survey on your website, send it by email, share its link and QR code, or switch it to a conversation.
- 4
Read the answers
Results counts every score and choice, and Usertick reads each written answer and files it by topic, on every plan.
Templates and more questions about group trips
Full surveys that ask about the same things, and neighboring topics in the library.
Templates
Browse all templatesFrequently asked questions
The organizer and the travelers. Send the organizer the booking and rate questions by email, and give them a short link for the rest of the group.
Within a few days of the group getting home. Usertick sends to a contact list now or on a date up to 30 days ahead.
Four to six per survey. Keep the members' survey to the fit score, the friction ranking and one open question.
Yes. Tag each group's link with its booking, and the tag is kept with every answer for workflows, Google Sheets and the API.
Yes. The question library comes with every plan, the free plan included, and the free plan covers 150 responses a month across your surveys.
Yes. Once a question is in your survey, reword it, change its options or its answer type, and add logic to skip it for some answers.
Yes. The library is translated into Usertick's built-in languages, and in any other language it shows in English for you to translate.
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