Usertick
AI in Usertick

AI at every step from the question to the action

Draft the survey, read every answer as it arrives and get it to the person who acts on it. Each AI feature does one job, and you review what it writes.

Ask

Write the survey, word each question well and ask it in every language you need.

Every plan

Create with AI

Describe what you want to learn and get a full draft with questions, logic, languages and setup.

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Every plan

Paste questions

Turn a list from a doc or an email into typed questions, with your wording kept.

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Every plan

Improve, Neutralize, Shorten

Rewrite a question with the reason for the change, and get a hint when one leads people or asks two things.

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Every plan

Suggestions and options

Get phrasings for the question type, answer options and matrix rows, or up to 10 new questions.

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Starter and above

Translate

Fill a whole language as a native speaker would write it, without touching the words you wrote.

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Business and above

Test as variant

Show the AI's rewrite to half of your visitors and let the answers decide.

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Every plan

Organize with AI

Get a folder plan for your surveys by topic, channel, journey or type, and keep only what you accept.

Understand

See what every answer means without reading each one by hand.

Every plan

Every answer read

Each written answer gets its type, theme, sentiment and urgency as it arrives, in any language.

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Every plan

What changed and what to do

A written reading for each day, week, month and year, with what to improve in the survey.

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Every plan

Across every survey

The same reading for your whole organization, on the overview.

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Every plan

Themes you define

Draft a category from a description and see how many recent answers it would catch.

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Every plan

Build with AI

Plan a dashboard from your real surveys, or let Suggest with AI propose the cards a board is missing.

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AI

Build a dashboard with AI

Say what you want to watch and Build with AI plans a dashboard from your real surveys. On a board you already have, Suggest with AI proposes the cards it is missing. Every plan includes AI dashboard plans, 1 a month on Free.

Act

Get each answer to the person and the tool that handle it.

Every plan

Workflows drawn for you

Describe what should happen and get a workflow with its trigger, conditions and actions.

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Every plan

Urgent answers first

Use the reading in workflow conditions, so urgent or negative answers reach the right person.

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Every plan

Ask AI

Ask about your surveys, results, dashboards and plan in plain words, and get answers built from your own data.

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Starter and above

Your own assistant

Connect Claude, ChatGPT or Cursor through the MCP server and work with Usertick from there.

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AI

Describe a workflow, get it drawn

Tell Build with AI what should happen when an answer arrives, and it draws the workflow with its trigger, conditions, branches and actions for you to check. Every plan includes AI workflow drafts, 1 a month on Free.

AI

Ask AI about your own data

Ask which survey has the most urgent answers or how NPS moved, and the assistant answers from your organization's data with cards and links. It sees only what your role can see.

How Usertick uses AI

The same rules for every AI feature.

  1. 01

    No training on your data

    Neither Usertick nor its AI providers train models on your surveys or your customers' answers.

  2. 02

    Numbers come from your data

    Scores, counts and changes are computed from your responses; the model only puts them into words.

  3. 03

    You review before anything changes

    Rewrites, translations, folder plans and drafts wait for you to apply or accept them.

  4. 04

    Your role still applies

    Ask AI and connected assistants see only the surveys and data the person's role can see.

AI at Usertick

Frequently asked questions

Almost all of them. Translate and the MCP server start on Starter, and Test as variant comes with Business. Every other AI feature is on Free with a smaller monthly allowance that grows with the plan. The reading of every answer and the written readings run on every plan and don't count toward any allowance.

Only the readings: every answer is read as it arrives and each period gets its written reading. Everything else waits for you to ask, and nothing changes in a survey until you apply it.

No. Neither Usertick nor its AI providers train models on your surveys or your customers' answers.

It reads answers in any language. Readings are written in English, and Translate writes the survey's languages as a native speaker would.

From your responses. Usertick first works out what changed from the numbers, and the model only turns those findings into text.

Yes, on Starter and above. The MCP server lets Claude, ChatGPT, Cursor and other assistants work with your surveys and answers, as you and within your role.

Listen better, act faster, and build what truly matters.

Start free, see what your customers mean, and get each answer to the person who can act on it.

  • 150 responses a month on Free
  • Every channel and AI analysis
  • No card needed