Usertick
ClickUp integration

Survey answers as ClickUp tasks

Create ClickUp tasks from survey answers, comment on them or post answers in a ClickUp chat channel, through a Zap that runs on each new answer.

From an answer in Usertick to ClickUp

A Zap creates a task in the list you choose, comments on a task when an answer adds to it, or posts the answer in a chat channel so the team sees it as it arrives.

The Zap starts in Usertick. It can run on every new answer, once the AI has read one, when one turns urgent or when its status changes, and a workflow can hand over only the answers its conditions pick.

Pick a survey in the trigger, and each question arrives as its own field, so the score and the comment land in the ClickUp fields you choose. The answer's email, page, country, device and AI reading come with it.

Plan
Every plan in Usertick, 1 Zap on Free
Connects through
The Usertick app on Zapier
Zapier plan
Zapier's free plan runs this two-step Zap
Starts when
An answer arrives, the AI reads it, it turns urgent, its status changes or a workflow reaches its Zapier step

What the Zap can do in ClickUp

Choose the action in Usertick, and Zapier opens with the trigger and the action already in place.

  1. 01Create a task
  2. 02Comment on a task
  3. 03Post in a chat channel

Zapier's page for ClickUp listed 26 actions and searches on November 1, 2026. These fit survey answers best.

  • Create Task
  • Post a Task Comment
  • Send Chat Message to Channel
  • Send Direct Message
  • Create Subtask
  • Update Custom Field Value
  • Update Task
  • New Checklist
  • Find Task by ID
See ClickUp on Zapier

Three Zaps to build with ClickUp

Each one starts on a Usertick trigger and uses an action from Zapier's page for ClickUp.

  • Open a ClickUp task at Urgent priority

    Urgent Feedback creates a task in the List you select with its priority set to Urgent, AI theme as the task name, and the Answers and Response link in its description.

    ClickUp action: Create Task

  • Send a ClickUp direct message about a detractor

    Detractors clear a workflow's conditions and arrive at its Workflow Step, and Send Direct Message tells the person you select, with Q1, Survey name and the Response link in the message.

    ClickUp action: Send Direct Message

  • Collect answers as subtasks under one ClickUp task

    Complaints that Response Analyzed reports run Create Subtask under the parent task your team keeps for that topic, with AI theme as the name and the written answer as its content.

    ClickUp action: Create Subtask

Zapier's free plan runs a Zap with one action. A Zap with a search step or a filter has more steps and takes a paid Zapier plan.

What Usertick sends to Zapier

Every trigger carries these fields, ready to map into ClickUp.

Survey nameThe survey the answer belongs to
AnswersEach question and its answer, and one field per question when you pick a survey, such as Q1 with the score
Response linkA link that opens the answer in the Usertick inbox
Respondent emailThe email Usertick has for the person who answered, when it has one
Page URL, Country, LanguageWhere the answer came from
Device type, Browser, Operating systemThe device the survey ran on
SourceWhether the answer came from the website, a link, an email or the API
VariantThe A/B variant the person saw
Status, Assignees, CommentsWhere the answer stands in the inbox
AI type, AI urgency, AI theme, AI category, AI sentimentThe AI reading, on every trigger after the AI has read the answer
Previous status, New status, Changed byWhat changed, on Response Status Changed

Attachments such as screenshots stay in Usertick, because a Zap can't open their links. The Response link opens the answer with its files in the inbox.

Connect ClickUp in three steps

Settings opens Zapier with the trigger and the action already in place.

  1. 1

    Pick the action in Usertick

    Open Settings, then Integrations, select ClickUp and choose what the Zap does there.

  2. 2

    Sign in on Zapier

    Sign in to Usertick from the Zap and choose the organization when you allow access.

  3. 3

    Map the fields and turn it on

    Pick the survey to watch, map the answer's fields to ClickUp and turn the Zap on.

To send only some answers, add a Zapier step for ClickUp to a workflow instead. The workflow's conditions decide which answers reach the Zap, and the workflow can be published once its Zap is on.

Read the setup guide

Frequently asked questions

A ClickUp task always sits in a List, so Create Task asks for the Workspace and then the Space, Folder and List. A List made for survey follow-ups keeps these tasks apart from planned work.

Update Custom Field Value writes to one field on a task, so Q1 can go in a number field after Create Task returns the task's ID. Create Custom Field can add that field when the List doesn't have one.

Zapier comes with every plan in Usertick, and Free runs 1 Zap. On Zapier, a two-step Zap like this one runs on the free plan.

No. The Zap signs in with your Usertick account, and you choose the organization when you allow access. API keys are for Usertick's REST API.

Yes. Response Analyzed filters by type and urgency, Urgent Feedback runs once for each answer that turns urgent, and a workflow's Zapier step hands over only the answers its conditions pick.

Pick the survey in the trigger. Each question then arrives as its own field, such as Q1 with the score, ready to map into ClickUp.

A Zap that starts in ClickUp can use Usertick's actions. Update Response sets an answer's status, type or urgency, Add Comment adds a note your team sees in the inbox, and Find Response looks up an answer by email or ID first.

No. Attachments stay in Usertick, because a Zap can't open their links. The Response link field opens the answer, with its files, in the inbox.

More integrations

CannyPost responses to a Canny board, or add them as comments on a post.
Aha!Turn responses into Aha! ideas or features.
DovetailFeed responses into a Dovetail project or channel for your research.
ProdPadCapture responses in ProdPad as feedback or new ideas.

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