Survey answers on monday.com boards
Add each survey answer to a monday.com board as an item, or post it as an update on an item, through a Zap that runs the moment someone answers.
From an answer in Usertick to monday.com
A Zap creates an item on the board you choose, with the survey, the score and the answer in its columns, or posts the answer as an update on an item the team already tracks.
The Zap starts in Usertick. It can run on every new answer, once the AI has read one, when one turns urgent or when its status changes, and a workflow can hand over only the answers its conditions pick.
Pick a survey in the trigger, and each question arrives as its own field, so the score and the comment land in the monday.com fields you choose. The answer's email, page, country, device and AI reading come with it.
- Plan
- Every plan in Usertick, 1 Zap on Free
- Connects through
- The Usertick app on Zapier
- Zapier plan
- Zapier's free plan runs this two-step Zap
- Starts when
- An answer arrives, the AI reads it, it turns urgent, its status changes or a workflow reaches its Zapier step
What the Zap can do in monday.com
Choose the action in Usertick, and Zapier opens with the trigger and the action already in place.
- 01Create an item on a board
- 02Post an update on an item
Zapier's page for monday.com listed 28 actions and searches on November 1, 2026. These fit survey answers best.
- Create Item
- Create Update
- Create Subitem
- Update Item
- Move Item to Group
- Find Items
Three Zaps to build with monday.com
Each one starts on a Usertick trigger and uses an action from Zapier's page for monday.com.
Sort monday.com items into groups by feedback type
Response Analyzed, limited to one type such as bug, creates an item in that type's group on the board, with AI urgency in a status column and the Response link in a link column.
monday.com action: Create Item
Mention a teammate in a monday.com update
Urgent Feedback finds the customer's item through an email column and the Respondent email, and Create Update posts AI theme and Q1 on that item with a mention of the teammate you select.
monday.com action: Create Update
Keep a monday.com column in step with Usertick
Each status change starts Response Status Changed, Find Items locates the item through the Response link in its link column, and Update Item fills the matching columns with New status and Changed by.
monday.com action: Update Item
Zapier's free plan runs a Zap with one action. A Zap with a search step or a filter has more steps and takes a paid Zapier plan.
What Usertick sends to Zapier
Every trigger carries these fields, ready to map into monday.com.
Attachments such as screenshots stay in Usertick, because a Zap can't open their links. The Response link opens the answer with its files in the inbox.
Connect monday.com in three steps
Settings opens Zapier with the trigger and the action already in place.
- 1
Pick the action in Usertick
Open Settings, then Integrations, select monday.com and choose what the Zap does there.
- 2
Sign in on Zapier
Sign in to Usertick from the Zap and choose the organization when you allow access.
- 3
Map the fields and turn it on
Pick the survey to watch, map the answer's fields to monday.com and turn the Zap on.
To send only some answers, add a Zapier step for monday.com to a workflow instead. The workflow's conditions decide which answers reach the Zap, and the workflow can be published once its Zap is on.
Read the setup guideFrequently asked questions
A status column holds the labels you set up on it, so add labels that match the values the Zap sends, such as open, planned and resolved for New status. A text column accepts any value without that setup.
Create Update needs the item's ID, and Find Items returns it by searching one column on a board. A column that holds the customer's email lets the Respondent email locate the item.
Zapier comes with every plan in Usertick, and Free runs 1 Zap. On Zapier, a two-step Zap like this one runs on the free plan.
No. The Zap signs in with your Usertick account, and you choose the organization when you allow access. API keys are for Usertick's REST API.
Yes. Response Analyzed filters by type and urgency, Urgent Feedback runs once for each answer that turns urgent, and a workflow's Zapier step hands over only the answers its conditions pick.
Pick the survey in the trigger. Each question then arrives as its own field, such as Q1 with the score, ready to map into monday.com.
A Zap that starts in monday.com can use Usertick's actions. Update Response sets an answer's status, type or urgency, Add Comment adds a note your team sees in the inbox, and Find Response looks up an answer by email or ID first.
No. Attachments stay in Usertick, because a Zap can't open their links. The Response link field opens the answer, with its files, in the inbox.
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