Survey answers as Trello cards
Add a Trello card for each survey answer, with the labels you choose, through a Zap that runs the moment a customer answers your survey on any channel.
From an answer in Usertick to Trello
A Zap adds a card to the board and list you choose, with the answer as its description, and adds the labels that sort it, so the team works through feedback the way it works through anything else.
The Zap starts in Usertick. It can run on every new answer, once the AI has read one, when one turns urgent or when its status changes, and a workflow can hand over only the answers its conditions pick.
Pick a survey in the trigger, and each question arrives as its own field, so the score and the comment land in the Trello fields you choose. The answer's email, page, country, device and AI reading come with it.
- Plan
- Every plan in Usertick, 1 Zap on Free
- Connects through
- The Usertick app on Zapier
- Zapier plan
- Zapier's free plan runs this two-step Zap
- Starts when
- An answer arrives, the AI reads it, it turns urgent, its status changes or a workflow reaches its Zapier step
What the Zap can do in Trello
Choose the action in Usertick, and Zapier opens with the trigger and the action already in place.
- 01Create a card
- 02Add a label to a card
Zapier's page for Trello listed 41 actions and searches on November 1, 2026. These fit survey answers best.
- Create Card
- Add Label to Card
- Move Card to List
- Create Comment
- Add Checklist to Card
- Add Members to Card
- Add Attachment to Card
- Update Card
- Find Card
- Find or Create List on a Board
- Find or Create Label
Three Zaps to build with Trello
Each one starts on a Usertick trigger and uses an action from Zapier's page for Trello.
Turn a low score into a Trello card
Scores below your line meet a workflow's conditions, and its Workflow Step adds a card to the follow-up list on your board, with Q1 in the card name, the Answers and Response link in the description and a due date.
Trello action: Create Card
Move the Trello card as the answer's status changes
On Response Status Changed, Find Card searches the board for the Response link, Find or Create List on a Board returns a list named after New status, and Move Card to List places the card there.
Trello action: Move Card to List
Collect every answer on a theme on one Trello card
When Response Analyzed reads an answer, Find Card searches the board for its AI theme, and Add Attachment to Card adds the Response link to that card, so the card builds a list of the answers behind the theme.
Trello action: Add Attachment to Card
Zapier's free plan runs a Zap with one action. A Zap with a search step or a filter has more steps and takes a paid Zapier plan.
What Usertick sends to Zapier
Every trigger carries these fields, ready to map into Trello.
Attachments such as screenshots stay in Usertick, because a Zap can't open their links. The Response link opens the answer with its files in the inbox.
Connect Trello in three steps
Settings opens Zapier with the trigger and the action already in place.
- 1
Pick the action in Usertick
Open Settings, then Integrations, select Trello and choose what the Zap does there.
- 2
Sign in on Zapier
Sign in to Usertick from the Zap and choose the organization when you allow access.
- 3
Map the fields and turn it on
Pick the survey to watch, map the answer's fields to Trello and turn the Zap on.
To send only some answers, add a Zapier step for Trello to a workflow instead. The workflow's conditions decide which answers reach the Zap, and the workflow can be published once its Zap is on.
Read the setup guideFrequently asked questions
Create Card writes to one board and list per Zap unless a step supplies the list. Find or Create List on a Board can return a list named after AI category or Survey name, and Create Card then uses the list it returns.
Find or Create Label returns the label on the board that has the AI type's name and creates it when the board has none. Add Label to Card then applies it, so a bug and a complaint carry different labels.
Zapier comes with every plan in Usertick, and Free runs 1 Zap. On Zapier, a two-step Zap like this one runs on the free plan.
No. The Zap signs in with your Usertick account, and you choose the organization when you allow access. API keys are for Usertick's REST API.
Yes. Response Analyzed filters by type and urgency, Urgent Feedback runs once for each answer that turns urgent, and a workflow's Zapier step hands over only the answers its conditions pick.
Pick the survey in the trigger. Each question then arrives as its own field, such as Q1 with the score, ready to map into Trello.
A Zap that starts in Trello can use Usertick's actions. Update Response sets an answer's status, type or urgency, Add Comment adds a note your team sees in the inbox, and Find Response looks up an answer by email or ID first.
No. Attachments stay in Usertick, because a Zap can't open their links. The Response link field opens the answer, with its files, in the inbox.
Listen better, act faster, and build what truly matters.
Start free, see what your customers mean, and get each answer to the person who can act on it.
- 150 responses a month on Free
- Every channel and AI analysis
- No card needed