Survey answers as Wrike tasks
Create a Wrike task or add a comment from each survey answer through a Zap that runs the moment a customer answers, so feedback lands in your team's plan.
From an answer in Usertick to Wrike
A Zap creates a task in the folder or project you choose with the answer and the score, or adds the answer as a comment on a task already in the plan.
The Zap starts in Usertick. It can run on every new answer, once the AI has read one, when one turns urgent or when its status changes, and a workflow can hand over only the answers its conditions pick.
Pick a survey in the trigger, and each question arrives as its own field, so the score and the comment land in the Wrike fields you choose. The answer's email, page, country, device and AI reading come with it.
- Plan
- Every plan in Usertick, 1 Zap on Free
- Connects through
- The Usertick app on Zapier
- Zapier plan
- Zapier's free plan runs this two-step Zap
- Starts when
- An answer arrives, the AI reads it, it turns urgent, its status changes or a workflow reaches its Zapier step
What the Zap can do in Wrike
Choose the action in Usertick, and Zapier opens with the trigger and the action already in place.
- 01Create a task
- 02Add a comment
Zapier's page for Wrike listed 6 actions and searches on November 1, 2026. These fit survey answers best.
- Create Task
- Create Comment
- Create Project
- Create Folder
Three Zaps to build with Wrike
Each one starts on a Usertick trigger and uses an action from Zapier's page for Wrike.
Open a Wrike project to fix a recurring problem
Urgent Feedback creates a project in the parent folder you select, with AI theme as its title, the owners you name, and the Answers and Response link in its description, so the fix has dates and an owner.
Wrike action: Create Project
Give Wrike a bug task with the reporter's device
For answers the AI types as bugs, Response Analyzed creates a task in the folder you select, with AI theme as the title and Device type, Browser and Page URL in the description, so the person who takes it in Wrike sees the setup first.
Wrike action: Create Task
Comment on the Wrike task when an answer's status moves
On Response Status Changed, Create Comment posts Previous status, New status and Changed by on the task your team keeps for that survey, so the Wrike activity stream shows what happened in the inbox.
Wrike action: Create Comment
Zapier's free plan runs a Zap with one action. A Zap with a search step or a filter has more steps and takes a paid Zapier plan.
What Usertick sends to Zapier
Every trigger carries these fields, ready to map into Wrike.
Attachments such as screenshots stay in Usertick, because a Zap can't open their links. The Response link opens the answer with its files in the inbox.
Connect Wrike in three steps
Settings opens Zapier with the trigger and the action already in place.
- 1
Pick the action in Usertick
Open Settings, then Integrations, select Wrike and choose what the Zap does there.
- 2
Sign in on Zapier
Sign in to Usertick from the Zap and choose the organization when you allow access.
- 3
Map the fields and turn it on
Pick the survey to watch, map the answer's fields to Wrike and turn the Zap on.
To send only some answers, add a Zapier step for Wrike to a workflow instead. The workflow's conditions decide which answers reach the Zap, and the workflow can be published once its Zap is on.
Read the setup guideFrequently asked questions
Create Task places the task in the folder or project you select in the Zap. Teammates can then add it to other folders in Wrike, so the same task can appear in a feedback folder and a team's plan.
Create Comment asks for a folder and then the task, by selecting it or by its name. A task with a stable name, such as the Survey name, gives every run of the Zap the same place to comment.
Zapier comes with every plan in Usertick, and Free runs 1 Zap. On Zapier, a two-step Zap like this one runs on the free plan.
No. The Zap signs in with your Usertick account, and you choose the organization when you allow access. API keys are for Usertick's REST API.
Yes. Response Analyzed filters by type and urgency, Urgent Feedback runs once for each answer that turns urgent, and a workflow's Zapier step hands over only the answers its conditions pick.
Pick the survey in the trigger. Each question then arrives as its own field, such as Q1 with the score, ready to map into Wrike.
A Zap that starts in Wrike can use Usertick's actions. Update Response sets an answer's status, type or urgency, Add Comment adds a note your team sees in the inbox, and Find Response looks up an answer by email or ID first.
No. Attachments stay in Usertick, because a Zap can't open their links. The Response link field opens the answer, with its files, in the inbox.
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