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First week survey template

Check the first week went right, while there is time to fix it

Three questions for new hires on the Friday of week one: how the week felt, whether the laptop, the welcome, a first task and a helper were in place, and what surprised them. Use it as it is or change any question, and Usertick reads every written answer for you.

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What this new hire first week survey tells you

A new hire first week survey asks people at the end of week one whether the basics were ready. This template asks three questions in about a minute: a face for the week, four things that should be in place by Friday, and what surprised them, for better or worse.

It is written for an email Usertick sends on the Friday of week one to the new hire's work address. The face question sits inside the email, so one tap starts the survey. You can also share the link in the onboarding checklist or the team chat, or run it as a conversation, one question at a time.

Every written answer is read as it arrives and filed under a category from your list, such as tools and processes or team and culture, with a type and an urgency. Results shows the faces with their shares and a heat map of what was in place, compared with the period before, so a setup problem shows before the next person starts.

In an emailAs a linkOn your websiteAs a conversation
Questions
3
Time to answer
About a minute
Written for
An email to new hires on the Friday of their first week
Plans
Every plan, the free plan included

See it on every channel

The same template on your website, behind a link, in an email and as a conversation.

In an email

Send it from Usertick to a contact list, with the first question inside the email. A tap on an answer opens the rest of the survey with that answer already kept. Usertick sends 50 emails a month on the free plan, or connect your own sender.

The 3 questions, one by one

What each question asks, why it is there, what it shows you and what to change.

Question 1 of 3 · Emoji

How was your first week?

Why ask it
A face for the week is easy to answer for someone still finding their way, and it can be answered inside the email.
What you learn
Each face from Very bad to Very good with its share, against the period before, so you see whether the latest new hires had an easier start.
Make it yours
Keep it first and required, so the email opens on a one-tap answer.
Question 2 of 3 · Matrix · Optional

Did you have these in place?

Why ask it
Four things decide whether a first week works: a working laptop, a real welcome, a task to start on and someone to ask.
What you learn
A heat map per item with its average, from Not yet to Fully, so a Laptop and accounts row stuck on Not yet shows a setup problem across several new hires.
Make it yours
Change the items to your own checklist, such as a building badge or a payroll form, and keep four or five.
Question 3 of 3 · Text · Optional

What surprised you most, for better or worse?

Why ask it
Surprises show where the job differs from what the hiring process led people to expect, in both directions.
What you learn
Usertick reads each answer, files it under a category and a theme such as team and culture or tools and processes, marks it as praise, a complaint or a question, and flags the urgent ones.
Make it yours
Share the good surprises with the hiring team and the bad ones with the manager, in the same week.

What the answers show

Results turns each question into numbers you can follow week by week.

Did you have these in place?

Each row's answers side by side, so the part that needs work stands out.

Every written answer, read for you

Each answer arrives with its category, theme, type and urgency, so the urgent ones reach your team first.

Use this template in four steps

From the template to the first answers.

  1. 1

    Open the template

    Sign up free and pick New hire, first week in the template gallery. It opens in a matching style, ready to change.

  2. 2

    Make the questions yours

    Reword any question, change the options, and add logic or more questions.

  3. 3

    Choose where it runs

    Show it on your website, send it by email, share its link and QR code, or switch it to a conversation.

  4. 4

    Publish and read the answers

    Answers arrive in Results and the inbox as people send them, each written one read and filed by Usertick.

Tips for this survey

Small choices that keep people answering and the answers useful.

  1. 01

    Schedule it on day one

    Usertick doesn't send a survey on its own after a start date. Create the send when the new hire starts and schedule it for Friday afternoon.

  2. 02

    Fix a Not yet the same day

    When a new hire answers Not yet on the laptop or on someone to ask, give the response an owner in the inbox and sort it out before Monday.

  3. 03

    Ask again at day 30

    Follow with a 30-day survey on readiness and what slowed new hires down, so the two together cover the whole first month.

  4. 04

    Tell new hires who reads it

    Answers sent through Usertick email stay tied to the contact, so say in the email that the people team reads them and will follow up.

Onboarding surveysEmail surveysBelonging and inclusion questions

More onboarding templates and questions

Templates like this one, and single questions from the library to add to it.

Templates

Browse all templates
OnboardingNew hire, day 30Check in with new hires after their first month: what's in place, what slowed them down and what the next person should know. Send it on day 30.
RetentionTeam pulseA short, anonymous check on workload, support and whether people feel heard. Send it every week or two to the whole team.
ChurnExit surveyUnderstand why people leave and what would have kept them, while they're still happy to tell you. Send it during the notice period, before the last week.
CSATTraining feedbackFind out whether a training was relevant, whether people can apply it and what to train on next. Send it at the end of the session or the next morning.

Questions from the library

Browse the question library
  1. How much do you feel you belong on your team?Big scale · Belonging and inclusion
  2. How much do you agree about working here?Matrix · Belonging and inclusion
  3. Do you feel comfortable speaking up in meetings?Yes / No · Belonging and inclusion
  4. How would you rate your first month?Stars · New hire onboarding
  5. Rate each part of onboardingMatrix · New hire onboarding
  6. Did you have what you needed on day one?Yes / No · New hire onboarding

Frequently asked questions

On the Friday of week one, after the first full week and before the weekend. Schedule the send when the new hire starts, so it goes out on time.

Three to five. This template asks three, takes about a minute, and the first can be answered inside the email.

Select Very bad or Bad in Results to see what those new hires wrote, and assign the response in the inbox. The email ties each answer to the contact, so you can follow up the same day.

Yes. Put the group on a contact list and send the survey to the list, now or scheduled. Usertick sends 50 emails a month on Free and 500 on Starter, or connect your own sender.

Yes, on every plan. A workflow posts urgent answers to Slack or Microsoft Teams, or adds each answer to a Google Sheet next to your onboarding tracker.

Yes. Every template comes with every plan, the free plan included, and the free plan covers 150 responses a month across your surveys.

Yes. The template becomes your own survey, so reword any question, add or remove questions, and change the options and the logic. The gallery stays as it is.

Yes, from Starter. The template is written in US English. Add languages by hand or with AI translation, and each person sees the survey in their browser's language.

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