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Training feedback survey template

Learn what people take from a training, and what to teach next

Four questions for the end of a session: how useful it was, whether people can apply it this week, the format they prefer and the next topic. Use it as it is or change any question, and Usertick reads every written answer for you.

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What this training feedback survey tells you

A training feedback survey asks employees right after a session whether it helped them do their work. This template asks four questions in about 75 seconds: a usefulness rating, four statements on relevance, use, the trainer and the length, two format choices for next time, and the topic to train on next.

It is written for the end of the session or the next morning, as an email Usertick sends to the people who attended, with the usefulness rating inside the email. In a room, show the QR code on the last slide so people answer before they leave; for an online session, post the link in the call chat. It can also open as a popup on your internal learning site when the Usertick script runs there.

Every written answer is read as it arrives and filed under a category from your list, such as growth and learning, with a type and an urgency. Results shows the average rating, the share who rated 4 or higher and a split bar for each format pair, compared with the period before.

In an emailAs a linkOn your websiteAs a conversation
Questions
4
Time to answer
About a minute
Written for
The end of a training session, or an email the next morning
Plans
Every plan, the free plan included

See it on every channel

The same template on your website, behind a link, in an email and as a conversation.

In an email

Send it from Usertick to a contact list, with the first question inside the email. A tap on an answer opens the rest of the survey with that answer already kept. Usertick sends 50 emails a month on the free plan, or connect your own sender.

The 4 questions, one by one

What each question asks, why it is there, what it shows you and what to change.

Question 1 of 4 · Stars

How useful was this training?

Why ask it
A single usefulness rating is the number you compare across sessions, trainers and topics. It asks about the employee's own work, which says more about a training than whether the session was fun.
What you learn
The average out of 5, a bar per rating and the share who rated 4 or higher, compared with the period before.
Make it yours
Duplicate the survey for each course, or add a first question that names the session, so Results can show one training at a time.
Question 2 of 4 · Matrix · Optional

How much do you agree with these statements?

Why ask it
Four statements separate the reasons a training lands or misses: the topic, the chance to use it, the trainer and the length.
What you learn
A heat map per statement with its average, so a session with a strong trainer and a weak I can apply it this week row shows the gap between knowing and doing.
Make it yours
Keep the same rows for every session, so you can compare trainings with each other.
Question 3 of 4 · This or that

For the next training, which format would you prefer?

Why ask it
Two quick either-or picks tell you how to build the next session: live or self-paced, more practice or more theory.
What you learn
A split bar for each pair, Live session against Self-paced and More practice against More theory, with the share on each side.
Make it yours
Replace a pair with a choice you are really weighing, such as morning or afternoon, or in person or remote.
Question 4 of 4 · Text · Optional

What topic should we train on next?

Why ask it
People who just finished a session know what they still miss, so the next topic comes from them.
What you learn
Usertick reads each answer, files it under a category and a theme such as growth and learning or tools and processes, and marks requests as ideas. Results groups the answers into up to 8 themes with their trends.
Make it yours
Read the themes before you plan the next quarter's training calendar, and say which topics came from the survey.

What the answers show

Results turns each question into numbers you can follow week by week.

How useful was this training?

The average rating and the share who gave 4 or 5 stars, against the period before.

How much do you agree with these statements?

Each row's answers side by side, so the part that needs work stands out.

Every written answer, read for you

Each answer arrives with its category, theme, type and urgency, so the urgent ones reach your team first.

Use this template in four steps

From the template to the first answers.

  1. 1

    Open the template

    Sign up free and pick Training feedback in the template gallery. It opens in a matching style, ready to change.

  2. 2

    Make the questions yours

    Reword any question, change the options, and add logic or more questions.

  3. 3

    Choose where it runs

    Show it on your website, send it by email, share its link and QR code, or switch it to a conversation.

  4. 4

    Publish and read the answers

    Answers arrive in Results and the inbox as people send them, each written one read and filed by Usertick.

Tips for this survey

Small choices that keep people answering and the answers useful.

  1. 01

    Ask before people leave the room

    Show the QR code on the last slide and leave two minutes for it, while the session is fresh in everyone's mind.

  2. 02

    Name the session in every round

    Results and the inbox don't split answers by link tag, so use one survey per course, or a first question that names the session, to compare them.

  3. 03

    Check use a few weeks later

    Send a second short survey after a month asking whether people used what they learned and what got in the way.

  4. 04

    Tell the next group what changed

    Open the next session with one change that came from earlier answers, such as a shorter format or more exercises.

CSAT surveysEmail surveysTeam pulse questions

More satisfaction templates and questions

Templates like this one, and single questions from the library to add to it.

Templates

Browse all templates
CSATCandidate experienceLearn how candidates experienced your hiring process, from the application to the interviews, whether you hire them or not, and compare the answers stage by stage. Send it within two days of the final decision.
CSATOffsite feedbackLearn how the team offsite went, from the agenda to the logistics, and what to change next time. Send it within two days of getting back.
RetentionTeam pulseA short, anonymous check on workload, support and whether people feel heard. Send it every week or two to the whole team.
OnboardingNew hire, day 30Check in with new hires after their first month: what's in place, what slowed them down and what the next person should know. Send it on day 30.

Questions from the library

Browse the question library
  1. How was your week?Mood dial · Team pulse
  2. How manageable was your workload?Big scale · Team pulse
  3. Did you have what you needed to do your job?Yes / No · Team pulse
  4. How much do you feel you belong on your team?Big scale · Belonging and inclusion
  5. How much do you agree about working here?Matrix · Belonging and inclusion
  6. Do you feel comfortable speaking up in meetings?Yes / No · Belonging and inclusion

Frequently asked questions

At the end of the session or the next morning. Ask whether people used it in a second short survey a few weeks later.

Yes. Show or print the survey's QR code, and people answer on their phones on the hosted survey page.

Duplicate the survey per course, or add a first question that names the course or the trainer, and select an answer in Results to filter the whole page to that session.

Select the low ratings in Results and read what those people wrote about the next topic. A weak relevance row points to the wrong audience, and a weak length row points to the format.

Yes. Import the attendees as contacts from a CSV, put them on a list and send the survey to the list, now or scheduled. Usertick sends 50 emails a month on Free and 500 on Starter, or connect your own sender.

Yes. Every template comes with every plan, the free plan included, and the free plan covers 150 responses a month across your surveys.

Yes. The template becomes your own survey, so reword any question, add or remove questions, and change the options and the logic. The gallery stays as it is.

Yes, from Starter. The template is written in US English. Add languages by hand or with AI translation, and each person sees the survey in their browser's language.

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