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Manager feedback survey template

Give managers feedback they can use, from the people they lead

Three questions for team members about their manager: four statements on expectations, feedback, recognition and growth, how comfortable they are raising a problem, and one thing to do differently. Use it as it is or change any question, and Usertick reads every written answer for you.

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What this manager feedback survey tells you

A manager feedback survey, often called upward feedback, asks team members to rate the person they report to. This template asks three questions in about a minute: four statements on what good managers do, how comfortable people are raising a problem, and one thing they would ask their manager to change.

It is written for a link shared twice a year, a few weeks before development conversations, so managers have the answers in time to talk about them. Turn on Anonymous responses and share it by link or QR code: Usertick then stores no user ID, traits or visitor ID with the answers, and keeps the country and a salted hash of the IP address. A survey sent through Usertick email ties each answer to the person's contact, so leave email out for this one.

Every written answer is read as it arrives and filed under a category from your list, such as managers and leadership, with a type and an urgency. Results shows a heat map of the four statements, the average comfort score and the written answers by theme, each compared with the round before.

In an emailAs a linkOn your websiteAs a conversation
Questions
3
Time to answer
About a minute
Written for
A link shared twice a year, before development conversations
Plans
Every plan, the free plan included

See it on every channel

The same template on your website, behind a link, in an email and as a conversation.

In an email

Send it from Usertick to a contact list, and a button in the email opens the survey on its own page. Usertick sends 50 emails a month on the free plan, or connect your own sender.

The 3 questions, one by one

What each question asks, why it is there, what it shows you and what to change.

Question 1 of 3 · Matrix · Optional

How much do you agree with these statements about your manager?

Why ask it
Four statements cover the parts of managing people that team members see every week: expectations, feedback, recognition and support for growth.
What you learn
A heat map per statement with its average, so a manager sees which of the four is strongest and which needs work.
Make it yours
Keep the same statements every round, so a manager can see whether a change since the last round showed up.
Question 2 of 3 · Big scale

How comfortable are you raising a problem with your manager?

Why ask it
Whether people raise problems early decides how much a manager hears at all, so it gets its own 1 to 10 scale.
What you learn
The average on the 1 to 10 scale and a column per step, so a cluster at the low end shows even when the average looks fine.
Make it yours
Select the low steps in Results to read what those people would ask their manager to change.
Question 3 of 3 · Text · Optional

What's one thing you'd ask your manager to do differently?

Why ask it
One concrete request is easier for a manager to act on than a general rating, and it gives the development conversation a starting point.
What you learn
Usertick reads each answer, files it under a category and a theme such as managers and leadership, marks it as an idea, a complaint or praise, and flags the urgent ones.
Make it yours
In a small team, share the themes with the manager and keep the individual answers with HR, since wording can point to the writer.

What the answers show

Results turns each question into numbers you can follow week by week.

How much do you agree with these statements about your manager?

Each row's answers side by side, so the part that needs work stands out.

Every written answer, read for you

Each answer arrives with its category, theme, type and urgency, so the urgent ones reach your team first.

Use this template in four steps

From the template to the first answers.

  1. 1

    Open the template

    Sign up free and pick Manager feedback in the template gallery. It opens in a matching style, ready to change.

  2. 2

    Make the questions yours

    Reword any question, change the options, and add logic or more questions.

  3. 3

    Choose where it runs

    Show it on your website, send it by email, share its link and QR code, or switch it to a conversation.

  4. 4

    Publish and read the answers

    Answers arrive in Results and the inbox as people send them, each written one read and filed by Usertick.

Tips for this survey

Small choices that keep people answering and the answers useful.

  1. 01

    Duplicate it for each manager

    Give each manager a copy of the survey, so each one reads Results for their own team. For a manager with very few reports, combine teams into one survey so answers are harder to trace.

  2. 02

    Tell people what is stored

    Templates come with Anonymous responses off. Turn it on before you share the link or QR code, and say plainly what Usertick keeps: the country and a salted hash of the IP address.

  3. 03

    Close it before the talks

    Set Closes at in the survey's availability a week or two before development conversations, so managers have time to read and plan.

  4. 04

    Ask managers to name one change

    A manager who tells the team what they will do differently after reading the answers shows that the survey matters.

Churn surveysEmail surveysBelonging and inclusion questions

More retention templates and questions

Templates like this one, and single questions from the library to add to it.

Templates

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RetentionTeam pulseA short, anonymous check on workload, support and whether people feel heard. Send it every week or two to the whole team.
RetentionRemote work checkCheck how remote work is going for your team: focus time, connection and what gets in the way. Send it once a quarter, anonymously.
RetentionBenefits satisfactionLearn how satisfied employees are with their benefits, which ones they value, which go unused and how yours compare with other employers. Send it before open enrollment or budget planning.
RetentionInternal mobilityFind out whether employees see a path to other roles inside the company and what stops them from applying. Send it once a year.

Questions from the library

Browse the question library
  1. How much do you feel you belong on your team?Big scale · Belonging and inclusion
  2. How much do you agree about working here?Matrix · Belonging and inclusion
  3. Do you feel comfortable speaking up in meetings?Yes / No · Belonging and inclusion
  4. How was your week?Mood dial · Team pulse
  5. How manageable was your workload?Big scale · Team pulse
  6. Did you have what you needed to do your job?Yes / No · Team pulse

Frequently asked questions

Twice a year, a few weeks before development conversations, gives managers time to act and lets you see change between rounds.

With Anonymous responses on and the survey shared by link or QR code, Usertick stores no user ID, traits or visitor ID with the answers, and keeps the country and a salted hash of the IP address. In a small team, the wording of an answer can still point to the writer, so decide with HR who reads the written answers.

Duplicate the survey for each manager, or add a first question that names the team and select its answers in Results. Selecting an answer filters the whole page to the people who gave it.

Read the written answers from the same round, then let the manager discuss one or two themes with the team. Offer coaching on the statement that scored lowest.

Usertick can send it to a contact list, but each answer then stays tied to the recipient's contact, even with Anonymous responses on. For upward feedback, paste the link into your own email or team chat.

Yes. Every template comes with every plan, the free plan included, and the free plan covers 150 responses a month across your surveys.

Yes. The template becomes your own survey, so reword any question, add or remove questions, and change the options and the logic. The gallery stays as it is.

Yes, from Starter. The template is written in US English. Add languages by hand or with AI translation, and each person sees the survey in their browser's language.

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