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App permissions survey template

Learn how users feel about permissions, right after they grant them

Three quick questions after onboarding: which permissions users allowed, whether the app explained why it needed them and how comfortable they are with what it can access. Every answer is a tap, and Usertick reads any written answer you add.

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What this app permissions survey tells you

An app permissions survey asks new users how they felt about the access your app requested, while the permission screens are fresh. This template takes about 30 seconds: the permissions they allowed, whether the app explained why it needed them, and a 1 to 10 comfort score. Together they show whether users trust the app with their data or only tapped Allow to get past the screen.

It is written for the end of onboarding, right after the permission requests. In a web app, a custom event your code fires when onboarding ends can open it (from Starter, or on 1 survey on Free). Inside a phone app, have the app open the survey's link after the last onboarding screen. It also goes by email to new users, with the permissions question inside the message.

Results shows bars for each permission with its share and count, the share who felt the app explained its reasons, and the comfort score as an average with a column per step, each against the period before. Choose No on the explanation question to see how comfortable those users are. Add an open question, and Usertick reads each answer and files it under a theme from your list.

On your websiteAs a linkIn an emailAs a conversation
Questions
3
Time to answer
Under a minute
Written for
Right after onboarding, once the permission requests are done
Plans
Every plan, the free plan included

See it on every channel

The same template on your website, behind a link, in an email and as a conversation.

On your website

Show it as a popup, a side button or inside the page, and choose the pages and the moment it opens: on page load, after a delay, on scroll or as someone is about to leave, on every plan. Event and behavior triggers work on 1 survey on Free and on every survey from Starter.

The 3 questions, one by one

What each question asks, why it is there, what it shows you and what to change.

Question 1 of 3 · Multiple choice · Optional

Which permissions did you allow?

Why ask it
Users remember which permissions they just granted, and the list shows which requests they turn down, which is often where a feature quietly stops working for them.
What you learn
Bars show the share and count of each permission. Select None of them to see the comfort score of users who allowed nothing.
Make it yours
List only the permissions your app actually requests, in the order it asks for them.
Question 2 of 3 · Yes / No

Did we explain why we needed them?

Why ask it
A request with a reason is easier to accept, and this yes or no tells your team whether the screens before each request do their job.
What you learn
Results shows the share that said yes, against the period before, so a rewrite of the explanation screens shows up in the next period.
Make it yours
When your app asks for a single permission, name it in the label, so users know which request the question means.
Question 3 of 3 · Big scale

How comfortable are you with what the app can access?

Why ask it
Comfort is what keeps a permission switched on, and a 1 to 10 scale gives enough steps to see whether better explanations move it.
What you learn
Results shows the average and a column per step from 1 to 10, against the period before. Select Location on question 1 to compare the comfort of users who allowed it.
Make it yours
Ask again after you change a permission screen, and compare the average with the period before.

What the answers show

Results turns each question into numbers you can follow week by week.

Which permissions did you allow?

The share of each answer with its count. Select an answer to narrow the whole page to those people and read what else they said.

Use this template in four steps

From the template to the first answers.

  1. 1

    Open the template

    Sign up free and pick Permissions trust in the template gallery. It opens in a matching style, ready to change.

  2. 2

    Make the questions yours

    Reword any question, change the options, and add logic or more questions.

  3. 3

    Choose where it runs

    Show it on your website, send it by email, share its link and QR code, or switch it to a conversation.

  4. 4

    Publish and read the answers

    Answers arrive in Results and the inbox as people send them, each written one read and filed by Usertick.

Tips for this survey

Small choices that keep people answering and the answers useful.

  1. 01

    Ask right after onboarding

    The permission screens are fresh at the end of onboarding, so users can say which they allowed and how the requests felt.

  2. 02

    Explain before you ask

    When the share who felt informed is low, add a short screen before each request that says what the permission does for the user, then run the survey again.

  3. 03

    Keep it light

    Every question is a tap, so the survey takes about half a minute. Users who just went through several permission prompts won't welcome a long form.

  4. 04

    Add one open question

    Add an optional question on which permission felt unnecessary, and Usertick reads each answer and files it under a theme from your list.

Market research surveysWebsite surveysPermissions after an update questions

More research templates and questions

Templates like this one, and single questions from the library to add to it.

Templates

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ResearchProduct-market fitTrack product-market fit with the Sean Ellis question: the share of users who would be very disappointed without you. Send it to people who used the product at least twice in the last two weeks.
ResearchRoadmap prioritiesLet users divide 100 points across what you could build next, so you see real trade-offs instead of a wish list. Send it to active users before you plan the next quarter.
ResearchPreference testAsk people to choose between two options at a time and see which way they lean. Useful before a redesign, a pricing change or naming something new.
ResearchWin/loss analysisLearn why prospects chose you or someone else, and what decided it. Send it within two weeks of a closed deal, won or lost.

Questions from the library

Browse the question library
  1. Did the app ask for a new permission after the last update?Yes / No · Permissions after an update
  2. How did you answer that request?Multiple choice · Permissions after an update
  3. Why did you say no to a permission?Text · Permissions after an update
  4. How would you rate the app?Stars · Mobile app
  5. How likely are you to recommend the app?NPS · Mobile app
  6. Has the app crashed on you recently?Yes / No · Mobile app

Frequently asked questions

Right after onboarding, when users have just answered the permission requests, and again after you change how the app asks.

Usertick runs on websites and in web apps, so in a phone app have the app open the survey's link after onboarding. The same survey also runs in your web app or by email.

Rewrite the screen before each request so it says what the user gets, such as photo access for a profile picture, and compare the share who said yes in the next period. A reason shown right before the phone asks reads as part of the request.

Most answers in the top columns and an average that holds or rises after each change. Compare your own periods rather than an outside number.

Yes. Edit the first question to the permission you care about, such as location, or add a question per permission, and keep the comfort score last so it covers the whole set.

Yes. Every template comes with every plan, the free plan included, and the free plan covers 150 responses a month across your surveys.

Yes. The template becomes your own survey, so reword any question, add or remove questions, and change the options and the logic. The gallery stays as it is.

Yes, from Starter. The template is written in US English. Add languages by hand or with AI translation, and each person sees the survey in their browser's language.

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  • 150 responses a month on Free
  • Every channel and AI analysis
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