Usertick
Discord integration

Survey answers in your Discord channels

Share each survey answer in a Discord channel or start a forum post with it, through a Zap that runs the moment someone answers your survey.

From an answer in Usertick to Discord

Communities and small teams often live in Discord. A Zap posts each answer in the channel you choose, or starts a forum post so people can discuss it in a thread.

The Zap starts in Usertick. It can run on every new answer, once the AI has read one, when one turns urgent or when its status changes, and a workflow can hand over only the answers its conditions pick.

Pick a survey in the trigger, and each question arrives as its own field, so the score and the comment land in the Discord fields you choose. The answer's email, page, country, device and AI reading come with it.

Plan
Every plan in Usertick, 1 Zap on Free
Connects through
The Usertick app on Zapier
Zapier plan
Zapier's free plan runs this two-step Zap
Starts when
An answer arrives, the AI reads it, it turns urgent, its status changes or a workflow reaches its Zapier step

What the Zap can do in Discord

Choose the action in Usertick, and Zapier opens with the trigger and the action already in place.

  1. 01Post in a channel
  2. 02Start a forum post

Zapier's page for Discord listed 10 actions and searches on November 1, 2026. These fit survey answers best.

  • Send Channel Message
  • Create new Forum Post
  • Send message in Forum Post
  • Send Direct Message
  • Add Role
  • Find Channel
  • Find User
See Discord on Zapier

Three Zaps to build with Discord

Each one starts on a Usertick trigger and uses an action from Zapier's page for Discord.

  • Give a Discord role to members who answer

    A community survey that asks for a Discord username starts New Response, Find User returns the member from that answer, and Add Role gives them the role you select.

    Discord action: Add Role

  • Ping a moderator in Discord on urgent feedback

    Urgent Feedback posts in the Discord channel you select under a display name such as Usertick, with AI theme and the Response link, and pings the usernames you list so a moderator sees it.

    Discord action: Send Channel Message

  • Add idea answers to one running Discord forum post

    Idea answers from Response Analyzed go into the forum post you keep for feature requests as a new message, with AI theme and the written answer, so members can react and reply in one place.

    Discord action: Send message in Forum Post

Zapier's free plan runs a Zap with one action. A Zap with a search step or a filter has more steps and takes a paid Zapier plan.

What Usertick sends to Zapier

Every trigger carries these fields, ready to map into Discord.

Survey nameThe survey the answer belongs to
AnswersEach question and its answer, and one field per question when you pick a survey, such as Q1 with the score
Response linkA link that opens the answer in the Usertick inbox
Respondent emailThe email Usertick has for the person who answered, when it has one
Page URL, Country, LanguageWhere the answer came from
Device type, Browser, Operating systemThe device the survey ran on
SourceWhether the answer came from the website, a link, an email or the API
VariantThe A/B variant the person saw
Status, Assignees, CommentsWhere the answer stands in the inbox
AI type, AI urgency, AI theme, AI category, AI sentimentThe AI reading, on every trigger after the AI has read the answer
Previous status, New status, Changed byWhat changed, on Response Status Changed

Attachments such as screenshots stay in Usertick, because a Zap can't open their links. The Response link opens the answer with its files in the inbox.

Connect Discord in three steps

Settings opens Zapier with the trigger and the action already in place.

  1. 1

    Pick the action in Usertick

    Open Settings, then Integrations, select Discord and choose what the Zap does there.

  2. 2

    Sign in on Zapier

    Sign in to Usertick from the Zap and choose the organization when you allow access.

  3. 3

    Map the fields and turn it on

    Pick the survey to watch, map the answer's fields to Discord and turn the Zap on.

To send only some answers, add a Zapier step for Discord to a workflow instead. The workflow's conditions decide which answers reach the Zap, and the workflow can be published once its Zap is on.

Read the setup guide

Frequently asked questions

A channel message is visible to everyone who can view that channel, so Respondent email and written answers belong in a private channel. For a public channel, send AI theme and the Response link, which leads to your Usertick inbox.

The Zapier bot has to be on your server, and its role needs permission to read and send messages and to manage webhooks in that channel. Discord's consent screen asks for the server when the Zap connects.

Zapier comes with every plan in Usertick, and Free runs 1 Zap. On Zapier, a two-step Zap like this one runs on the free plan.

No. The Zap signs in with your Usertick account, and you choose the organization when you allow access. API keys are for Usertick's REST API.

Yes. Response Analyzed filters by type and urgency, Urgent Feedback runs once for each answer that turns urgent, and a workflow's Zapier step hands over only the answers its conditions pick.

Pick the survey in the trigger. Each question then arrives as its own field, such as Q1 with the score, ready to map into Discord.

A Zap that starts in Discord can use Usertick's actions. Update Response sets an answer's status, type or urgency, Add Comment adds a note your team sees in the inbox, and Find Response looks up an answer by email or ID first.

No. Attachments stay in Usertick, because a Zap can't open their links. The Response link field opens the answer, with its files, in the inbox.

More integrations

GmailSend an email or save a draft in Gmail for each response.
Microsoft OutlookSend an email or save a draft in Outlook for each response.
TwilioSend a text or WhatsApp message through Twilio for each response.
TelegramSend each response to a Telegram chat.

Listen better, act faster, and build what truly matters.

Start free, see what your customers mean, and get each answer to the person who can act on it.

  • 150 responses a month on Free
  • Every channel and AI analysis
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