A switch for each site
Turn the integration on in Settings, then Integrations, for each site that should send the event. The widget sends it only on pages where UXCam is already loaded.
UXCam integration
Survey answers in UXCam sessions
Mark the moment a visitor answers a survey in their UXCam session, with the survey, the answer's ID and the score, so you can see what led up to it.
The answer beside the visit it came from
UXCam records what visitors do on your website. Turn the integration on for a site, and each answer adds a Usertick survey response event to the visitor's session, so you can find the sessions with a low score and watch what came before.
The event goes through the UXCam script already on the page, and the widget never loads UXCam itself. It works on websites, where the Usertick widget runs.
Surveys behind a link, a QR code or an email don't run on your site's pages, and anonymous surveys never send the event, so only answers given on your site arrive.
- Plan
- Every plan, the free plan included
- Connects with
- A switch for each site, with nothing to install
- Sends
- One event for each answer on your site
- Carries
- The survey ID, the answer's ID and the score
How answers reach UXCam
The widget calls UXCam on the visitor's page, right after the answer is sent.
Three fields leave the page
The event carries the survey ID, the answer's ID and the score. The answers, the email and the user ID stay in Usertick.
What Usertick sends to UXCam
One event for each answer, once per answer on each page.
- 01The event, named Usertick survey response
- 02survey_id, the ID of the survey that was answered
- 03response_id, the ID of the answer in Usertick
- 04score, the first NPS answer, or else the first rating
The call the widget makes
Visitor's page
uxc.event('Usertick survey response', {
survey_id, response_id, score
})
The widget calls UXCam only when its script is already on the page.
Connect UXCam in three steps
Nothing to install and no key to paste.
- 1
Keep UXCam on your site
Keep the UXCam script you already use. Usertick never loads it for you.
- 2
Turn it on for a site
In Usertick, open Settings, then Integrations, select UXCam and switch on each site that should send the event.
- 3
Watch it arrive
Answer a survey on that site, and the event arrives in UXCam with the survey ID, the answer's ID and the score.
Frequently asked questions
UXCam works on every plan, the free plan included.
No. The widget sends the event only when UXCam is already on the page, and does nothing when it isn't.
Surveys that run on a site you switched on. Link, QR code and email surveys don't run on your pages, and anonymous surveys never send it.
No. It carries the survey ID, the answer's ID and the score, the first NPS answer or else the first rating.
The widget calls UXCam only when UXCam is loaded on the page, so a consent setup that keeps UXCam off keeps the event from being sent too.
More integrations
Google AnalyticsSee survey completions in Google Analytics, sent through the script already on your page.
FullStorySee survey completions in FullStory, sent through the script already on your page.
JiraTurn responses into Jira issues and see their status, priority, assignee and comments back in Usertick.
LinearTurn responses into Linear issues and see their status, priority, assignee and comments back in Usertick.
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