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Language class survey template

Check every learner is in the right level, and speaking enough

Four quick questions for a language class: satisfaction so far, whether the level is right, how much of the class time learners spend speaking and how confident they feel outside class. Use it as it is or add an open question, and Usertick reads every written answer for you.

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What this language class survey tells you

A language class feedback survey asks learners whether the class is working for them while there is time to move them up, down or into more conversation. This template takes about 35 seconds: satisfaction so far, the level, the share of class time spent speaking on a slider, and confidence using the language outside class on a 1 to 10 scale.

It is written for an email to each class every four weeks, sent to the class's contact list, for language schools and adult courses. The same template runs as a link in the class chat, as a QR code on the classroom wall, or as a conversation that asks one question at a time.

Results shows the satisfaction rating and the share who rated it 4 or higher, the split on level, the median share of speaking time with the middle half of answers, and average confidence with a column per step, each against the period before. Add an open question, and Usertick reads every written answer and files it under a category with a type and a sentiment.

In an emailAs a linkOn your websiteAs a conversation
Questions
4
Time to answer
Under a minute
Written for
An email to each class every four weeks
Plans
Every plan, the free plan included

See it on every channel

The same template on your website, behind a link, in an email and as a conversation.

In an email

Send it from Usertick to a contact list, with the first question inside the email. A tap on an answer opens the rest of the survey with that answer already kept. Usertick sends 50 emails a month on the free plan, or connect your own sender.

The 4 questions, one by one

What each question asks, why it is there, what it shows you and what to change.

Question 1 of 4 · Stars

How satisfied are you with your class so far?

Why ask it
A rating every four weeks shows a class going off track before learners stop coming.
What you learn
The average out of 5, a bar per rating and the share who rated the class 4 or higher, against the period before.
Make it yours
Keep it first. In the email, learners tap a star inside the message and the rest of the survey opens with that rating kept.
Question 2 of 4 · Multiple choice

The level of the class is

Why ask it
The wrong level is one of the easiest problems to fix in a language course: a learner who is bored or lost can move to another group.
What you learn
A donut with the share and count for too easy, about right and too hard. Select Too hard to filter the page to those learners.
Make it yours
Send it by email, so each answer is tied to the learner's contact and you know who to offer a level change.
Question 3 of 4 · Slider · Optional

How much of the class time do you spend speaking?

Why ask it
Speaking practice is hard to find outside class, and in class it can shrink behind grammar and written exercises.
What you learn
The median and the middle half of answers, so you see how much speaking a typical learner gets and how much it varies across the class.
Make it yours
When the median is low, build pair or group speaking into every lesson and check the slider again in four weeks.
Question 4 of 4 · Big scale

How confident do you feel using the language outside class?

Why ask it
Confidence outside class is the outcome learners care about: ordering food, a work call, a chat with a neighbor. It shows whether the class carries over to daily life.
What you learn
The average and a column per step from not confident to very confident, so progress from one four-week check to the next shows.
Make it yours
Read it with the speaking slider, and look first at learners who score low on both.

What the answers show

Results turns each question into numbers you can follow week by week.

How satisfied are you with your class so far?

The average rating and the share who gave 4 or 5 stars, against the period before.

The level of the class is

The share of each answer with its count. Select an answer to narrow the whole page to those people and read what else they said.

Use this template in four steps

From the template to the first answers.

  1. 1

    Open the template

    Sign up free and pick Language class in the template gallery. It opens in a matching style, ready to change.

  2. 2

    Make the questions yours

    Reword any question, change the options, and add logic or more questions.

  3. 3

    Choose where it runs

    Show it on your website, send it by email, share its link and QR code, or switch it to a conversation.

  4. 4

    Publish and read the answers

    Answers arrive in Results and the inbox as people send them, each written one read and filed by Usertick.

Tips for this survey

Small choices that keep people answering and the answers useful.

  1. 01

    Send each check by hand

    Usertick doesn't send recurring surveys, so schedule each send ahead and use Send again for the same class, with Skip people who already received this survey turned off.

  2. 02

    Use one survey per class

    A copy for each class keeps their results apart, since Results doesn't split answers by a link tag.

  3. 03

    Act on level answers within a week

    Offer a learner who says Too hard or Too easy a trial lesson in another group before the next check.

  4. 04

    Add an open question when needed

    A last question such as What would you like to practice next? gives Usertick written answers to read and sort by theme.

CSAT surveysCourse evaluation surveysEmail surveysLanguage schools questions

More satisfaction templates and questions

Templates like this one, and single questions from the library to add to it.

Templates

Browse all templates
CSATCourse evaluationCollect end-of-course feedback on the content, the pace and the instructor, plus one change for next time. Send it in the last week of the course, before final grades.
CSATParent feedbackHear from parents about communication, safety and how well the school supports their child. Send it once a term.
CSATWorkshop feedbackFind out how useful a workshop was, what format works best and which topics to run next. Share it at the end of the session.
CSATTutoring sessionLearn whether a tutoring session for a college or adult learner was pitched at the right level and helped the topic click. Send it right after the session.

Questions from the library

Browse the question library
  1. Which language are you learning?Dropdown · Language schools
  2. Why are you learning this language?Multiple choice · Language schools
  3. How confident are you speaking out loud in class?Big scale · Language schools
  4. How is your teaching workload this term?Multiple choice · Teacher workload
  5. How many hours of grading do you take home each week?Ruler · Teacher workload
  6. How much energy do you have left at the end of the week?Big scale · Teacher workload

Frequently asked questions

Every four weeks keeps it short enough to answer each time. Send each one by hand or schedule it up to 30 days ahead, since Usertick doesn't send recurring surveys.

Yes, when you send it by email, because each answer is tied to the learner's contact. Select Too hard or Too easy in Results to see who chose it.

Adult learners and students aged 16 or older at language schools, colleges and community courses. Usertick's terms don't allow surveys aimed at people under 16.

The template keeps to about 35 seconds so learners answer it every four weeks. Add one at the end when you want reasons, and Usertick reads every written answer in any language.

That the class isn't carrying over outside the classroom yet. Check the speaking slider for the same learners, and add more conversation practice.

Yes. Every template comes with every plan, the free plan included, and the free plan covers 150 responses a month across your surveys.

Yes. The template becomes your own survey, so reword any question, add or remove questions, and change the options and the logic. The gallery stays as it is.

Yes, from Starter. The template is written in US English. Add languages by hand or with AI translation, and each person sees the survey in their browser's language.

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