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User interview recruitment template

Fill your research calls, with the users you need to hear

Three questions and a consent box for active users: how often they use the product, their role, their agreement to be contacted and where to send the invite. Use it as it is or change any question, and each volunteer's email arrives in the inbox, ready for your invite.

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What this user interview recruitment survey tells you

A user interview recruitment survey finds customers willing to talk to your team and records their agreement to be contacted. This template takes under a minute: how often they use the product, the role that best describes them, a consent box for the research call, and their contact details for the invite.

It is written for a popup inside your web app, aimed at active users, for example with a pages viewed trigger that waits until someone has opened a few pages in a session, or from Starter by traits such as plan or role passed with Usertick.identify(). The same survey works as an email from Usertick to a contact list, or as a link in your product newsletter or community.

Each email from the contact question becomes the person's email in the inbox and can create a contact, so you can add volunteers to a list and invite them. Results shows the share of each usage level and role, how many people ticked the consent box, and a table of names and emails, and selecting a role narrows the table to those volunteers.

On your websiteIn an emailAs a linkAs a conversation
Questions
3
Time to answer
About a minute
Written for
A popup in your web app for active users
Plans
Every plan, the free plan included

See it on every channel

The same template on your website, behind a link, in an email and as a conversation.

On your website

Show it as a popup, a side button or inside the page, and choose the pages and the moment it opens: on page load, after a delay, on scroll or as someone is about to leave, on every plan. Event and behavior triggers work on 1 survey on Free and on every survey from Starter.

The 3 questions, one by one

What each question asks, why it is there, what it shows you and what to change.

Question 1 of 3 · Multiple choice

How often do you use the product?

Why ask it
Interviews with daily users and occasional users answer different questions. Usage frequency lets you pick the right mix before you book a single call.
What you learn
A donut with the share and count of each usage level. Select Every day to see the roles and contact details of your most active volunteers.
Make it yours
If you only want regular users, add a rule that ends the survey for Less often, so you don't collect contacts you won't call.
Question 2 of 3 · Multiple choice

What best describes your role?

Why ask it
Research calls are planned by role: a founder explains why they bought, an engineer explains how it fits their stack. The answer lets you book the voices your study needs.
What you learn
A donut with the share of each role, with typed Other answers listed. Select a role to see only those volunteers in the contact table.
Make it yours
Change the roles to the ones your study needs, and keep Other for people who don't fit.
Question 3 of 3 · Contact · Optional

Where should we send the invite?

Why ask it
The contact question collects the name and email for the invite. It comes right after a consent box, so every address arrives with permission to use it for research.
What you learn
A table of names and emails. Each email becomes the person's contact in Usertick, ready to add to a list for the invite.
Make it yours
Turn on only the fields you need, such as name and email, and keep it optional, so people can answer the first questions without leaving an address.

What the answers show

Results turns each question into numbers you can follow week by week.

How often do you use the product?

The share of each answer with its count. Select an answer to narrow the whole page to those people and read what else they said.

What best describes your role?

The share of each answer with its count. Select an answer to narrow the whole page to those people and read what else they said.

Use this template in four steps

From the template to the first answers.

  1. 1

    Open the template

    Sign up free and pick User interview recruiting in the template gallery. It opens in a matching style, ready to change.

  2. 2

    Make the questions yours

    Reword any question, change the options, and add logic or more questions.

  3. 3

    Choose where it runs

    Show it on your website, send it by email, share its link and QR code, or switch it to a conversation.

  4. 4

    Publish and read the answers

    Answers arrive in Results and the inbox as people send them, each written one read and filed by Usertick.

Tips for this survey

Small choices that keep people answering and the answers useful.

  1. 01

    Ask active users only

    Use a pages viewed trigger so the survey opens after a few pages in a session, and from Starter target traits such as plan or role.

  2. 02

    Say what the call involves

    Write the length of the call and any thank-you gift in the consent text, so volunteers know exactly what they agree to.

  3. 03

    Invite while interest is fresh

    On every plan, a workflow posts each new volunteer to Slack or adds them to Google Sheets, so your researcher can book calls the same week.

  4. 04

    Don't ask volunteers twice

    Leave the frequency on until answered, so people who already replied don't see it again. From Starter, or on 1 survey on Free, also leave out people who answered a survey recently.

Market research surveysWebsite surveysResearch questions

More research templates and questions

Templates like this one, and single questions from the library to add to it.

Templates

Browse all templates
ResearchPreference testAsk people to choose between two options at a time and see which way they lean. Useful before a redesign, a pricing change or naming something new.
ResearchInterview screenerFind the right people for customer interviews by role, team size and how often they use your product. Send it to active users before a research round.
ResearchBrand perceptionLearn how people see your brand, how much they trust it, how it compares with competitors and where they first heard of you. Run it with customers and with your newsletter audience once a year.
ResearchAfter the demoFind out whether your sales demo answered the prospect's questions and what they want to happen next. Send it within a day of the demo.

Questions from the library

Browse the question library
  1. What problem were you trying to solve?Text · Research
  2. How do you handle this today?Text · Research
  3. How often does this come up?Dropdown · Research
  4. Can we contact you about your feedback?Consent · Consent and next steps
  5. Can we follow up by email?Consent · Consent and next steps
  6. Would you join a short user interview?Consent · Consent and next steps

Frequently asked questions

Show this survey to active users in your web app, or send it to a contact list, and invite the people who leave their email. Add volunteers to a contact list in Usertick to keep them in one place.

Each volunteer ticks a consent box before giving their details, and the tick is kept with the response. Results shows how many of the people who saw the box ticked it, and the consent text can link to your privacy notice.

Usertick runs in websites and web apps. A mobile app can open the survey's link instead, for example from a settings screen or a message to your users.

Enough to fill your calls with the mix of roles you need. Select a role in Results to see how many volunteers you have for it, or set a response limit so the survey closes once you have enough.

Yes. Set the redirect after submit to your booking page, or send each volunteer to your scheduling tool with a Zapier step or a webhook.

Yes. Every template comes with every plan, the free plan included, and the free plan covers 150 responses a month across your surveys.

Yes. The template becomes your own survey, so reword any question, add or remove questions, and change the options and the logic. The gallery stays as it is.

Yes, from Starter. The template is written in US English. Add languages by hand or with AI translation, and each person sees the survey in their browser's language.

Listen better, act faster, and build what truly matters.

Start free, see what your customers mean, and get each answer to the person who can act on it.

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  • 150 responses a month on Free
  • Every channel and AI analysis
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