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Sprint review survey template

Hear what the client expected after every sprint demo

Three questions for after each sprint demo: how well the sprint delivered what the client expected, how quality, pace, communication and testing went, and the top priority for the next sprint. Usertick reads every written answer and flags the urgent ones.

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What this sprint review survey tells you

A sprint review survey gives the client a structured way to respond to a demo, beyond the nods in the meeting. This template asks three questions in about a minute: a 1 to 10 score for how well the sprint met expectations, a grid on quality, pace, communication and testing, and the top priority for the next sprint.

It is written for an email right after each sprint demo, before sprint planning. Usertick can send it to the client's product owner and stakeholders, with a button that opens the survey, or you can paste its link into the demo recap, the ticket for the next sprint or the project channel. It also runs as a conversation, one question at a time.

Each priority is read as it arrives and filed under a category such as scope and changes or deadlines and delivery, with a type and an urgency, and each response gets a customer risk reading. Results shows the expectation score as an average with a column per step and the grid as a heat map with row averages, each compared with the period before.

In an emailAs a linkOn your websiteAs a conversation
Questions
3
Time to answer
About a minute
Written for
Email to the product owner, after each sprint demo
Plans
Every plan, the free plan included

See it on every channel

The same template on your website, behind a link, in an email and as a conversation.

In an email

Send it from Usertick to a contact list, and a button in the email opens the survey on its own page. Usertick sends 50 emails a month on the free plan, or connect your own sender.

The 3 questions, one by one

What each question asks, why it is there, what it shows you and what to change.

Question 1 of 3 · Big scale

How well did the sprint deliver what you expected?

Why ask it
Asking how well the sprint matched expectations catches a gap between what was planned and what the client thought was planned. A 1 to 10 scale shows small shifts from sprint to sprint.
What you learn
The average on the 1 to 10 scale and a column per step, compared with the period before, so a run of 6s after a run of 9s stands out.
Make it yours
Read any score of 6 or lower before sprint planning, and ask the client which story fell short.
Question 2 of 3 · Matrix · Optional

How would you rate the following?

Why ask it
The grid separates the parts of a sprint your team controls, so a low expectation score points to quality, pace, communication or testing.
What you learn
A heat map with one row per item and the average for each row, so Testing at Fair while Quality of what shipped sits at Very good tells you where to look.
Make it yours
Add a Not applicable column for sprints with no release, since it is left out of the averages.
Question 3 of 3 · Text · Optional

What's the top priority for the next sprint?

Why ask it
The client names the next priority in writing, which gives sprint planning a clear starting point and a record to point back to.
What you learn
Usertick reads each answer as it arrives, files it under a category and a theme from your list, marks it as an idea, a question or a bug, and flags the urgent ones, in any language.
Make it yours
On every plan, a workflow can send each answer to Jira or Linear, so the priority lands next to the backlog.

What the answers show

Results turns each question into numbers you can follow week by week.

How would you rate the following?

Each row's answers side by side, so the part that needs work stands out.

Every written answer, read for you

Each answer arrives with its category, theme, type and urgency, so the urgent ones reach your team first.

Use this template in four steps

From the template to the first answers.

  1. 1

    Open the template

    Sign up free and pick Sprint review in the template gallery. It opens in a matching style, ready to change.

  2. 2

    Make the questions yours

    Reword any question, change the options, and add logic or more questions.

  3. 3

    Choose where it runs

    Show it on your website, send it by email, share its link and QR code, or switch it to a conversation.

  4. 4

    Publish and read the answers

    Answers arrive in Results and the inbox as people send them, each written one read and filed by Usertick.

Tips for this survey

Small choices that keep people answering and the answers useful.

  1. 01

    Send it before planning

    Send it right after the demo and read the answers before sprint planning starts, so the client's priority shapes the plan.

  2. 02

    Include the stakeholders who watched

    Add everyone who attended the demo. The product owner and the sales lead often rank priorities differently, and the inbox shows each view.

  3. 03

    Move bugs to your tracker

    Usertick marks answers that describe a bug. Move them to your tracker the same day, through Jira or Linear, or a Zapier step for Asana or Trello.

  4. 04

    Follow the score over the project

    Keep one survey for the whole project, so the expectation score shows a trend across sprints and the grid shows whether testing improves.

CSAT surveysClient feedback surveysEmail surveysContent production questions

More satisfaction templates and questions

Templates like this one, and single questions from the library to add to it.

Templates

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CSATDiscovery workshopLearn how the discovery workshop went and whether its outcomes are clear to everyone. Send it the day after the workshop.
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Questions from the library

Browse the question library
  1. How well does the content we write sound like your brand?Stars · Content production
  2. Rate the content on eachMatrix · Content production
  3. How much work did the first draft need?Multiple choice · Content production
  4. Rate this round on eachMatrix · Reviews and rounds
  5. How would you rate this round overall?Stars · Reviews and rounds
  6. How close is this to what you wanted?Multiple choice · Reviews and rounds

Frequently asked questions

Right after the sprint demo, and before planning for the next sprint. Three questions are short enough to send after every sprint.

The client's product owner and anyone who watched the demo and has a say in priorities. Leave your own team out.

Ask which story fell short, then decide with the product owner whether to fix it in the next sprint or change the plan. Note the decision on that response in the inbox.

Yes, on every plan. A workflow sends answers to Jira or Linear. A workflow can also post urgent answers to Slack or Microsoft Teams.

No. Usertick has no recurring sends, so create each send when the demo is booked, up to 30 days ahead, with Skip people who already received this survey turned off.

Yes. Every template comes with every plan, the free plan included, and the free plan covers 150 responses a month across your surveys.

Yes. The template becomes your own survey, so reword any question, add or remove questions, and change the options and the logic. The gallery stays as it is.

Yes, from Starter. The template is written in US English. Add languages by hand or with AI translation, and each person sees the survey in their browser's language.

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