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Mid-course feedback template

Spot students falling behind, while there is time to help

Five questions for the midpoint of a course: the pace, the workload, whether students feel behind, how likely they are to finish and what would help them get there. Use it as it is or change any question, and Usertick reads every written answer for you.

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What this mid-course feedback survey tells you

A mid-course feedback survey asks students how the course is going while you can still change it. This template takes about a minute: the pace and the workload so far, whether they feel behind, how likely they are to finish on a 1 to 10 scale, and what would help them finish.

It is written for an email at the midpoint of a course, sent to the course's contact list so each answer stays tied to the student and an advisor can follow up. The same template runs as a link in a course announcement or on the course page, or as a conversation that asks one question at a time.

Every written answer is read as it arrives and filed under a category from your education list, such as schedule and pace or student support, with a type and an urgency, and each response gets a customer risk reading. Results shows the split on pace and workload, the share who feel behind, and the average likelihood of finishing with a column per step.

In an emailAs a linkOn your websiteAs a conversation
Questions
5
Time to answer
About a minute
Written for
An email to students at the midpoint of the course
Plans
Every plan, the free plan included

See it on every channel

The same template on your website, behind a link, in an email and as a conversation.

In an email

Send it from Usertick to a contact list, with the first question inside the email. A tap on an answer opens the rest of the survey with that answer already kept. Usertick sends 50 emails a month on the free plan, or connect your own sender.

The 5 questions, one by one

What each question asks, why it is there, what it shows you and what to change.

Question 1 of 5 · Multiple choice

So far, the pace of the course is

Why ask it
Pace is the first thing to adjust for the second half, and students can judge it in one tap.
What you learn
A donut with the share and count for too fast, about right and too slow, against the period before.
Make it yours
Keep it first. In the email, students answer it inside the message and the rest of the survey opens with that answer kept.
Question 2 of 5 · Multiple choice

So far, the workload is

Why ask it
Workload is a separate problem from pace. A course can move at the right speed and still ask for more hours than students have.
What you learn
The share of too heavy, about right and too light. Select Too heavy to see how many of those students also feel behind.
Make it yours
Use the same options as your end-of-course evaluation, so the midpoint and the end compare.
Question 3 of 5 · Yes / No

Do you feel behind?

Why ask it
Feeling behind is an early sign that a student may stop, and a plain yes or no is easy to answer honestly.
What you learn
The share that said yes. Select Yes to filter the whole page to those students and read what would help them finish.
Make it yours
On every plan, a workflow can notify an advisor in Usertick or post to Slack each time a student answers Yes.
Question 4 of 5 · Big scale

How likely are you to finish the course?

Why ask it
Asking how likely students are to finish puts a number on the risk while half the course is still ahead.
What you learn
The average and a column per step from not likely to certain, so the students at the low end are easy to count and select.
Make it yours
Agree on a score, such as 5 or lower, that gets a personal message from the instructor or an advisor.
Question 5 of 5 · Text · Optional

What would help you finish?

Why ask it
Students name what would help them finish, such as an extension, a recorded lecture or a study group, which turns the risk into something you can offer.
What you learn
Usertick gives each answer a sentiment, a theme and an urgency, files it under a category from your list, and groups the themes with their trends.
Make it yours
Give each response from a student who feels behind an owner in the inbox, so every one of them gets a reply.

What the answers show

Results turns each question into numbers you can follow week by week.

So far, the pace of the course is

The share of each answer with its count. Select an answer to narrow the whole page to those people and read what else they said.

So far, the workload is

The share of each answer with its count. Select an answer to narrow the whole page to those people and read what else they said.

Every written answer, read for you

Each answer arrives with its category, theme, type and urgency, so the urgent ones reach your team first.

Use this template in four steps

From the template to the first answers.

  1. 1

    Open the template

    Sign up free and pick Mid-course check in the template gallery. It opens in a matching style, ready to change.

  2. 2

    Make the questions yours

    Reword any question, change the options, and add logic or more questions.

  3. 3

    Choose where it runs

    Show it on your website, send it by email, share its link and QR code, or switch it to a conversation.

  4. 4

    Publish and read the answers

    Answers arrive in Results and the inbox as people send them, each written one read and filed by Usertick.

Tips for this survey

Small choices that keep people answering and the answers useful.

  1. 01

    Send it by email

    A survey sent through Usertick email ties each answer to the student's contact, so you know who to reach. A link answer has no contact unless the survey asks for one, so it can't be followed up.

  2. 02

    Give each at-risk answer an owner

    In the inbox, assign each response from a student who feels behind to an advisor, and track it with a status and notes.

  3. 03

    Reply within the week

    Students at risk need a reply while the course still has weeks to go. Read the answers the day they arrive.

  4. 04

    Tell the class what changes

    When many students say the pace is too fast, say in the next class what will change, such as an extra review or a moved deadline.

Churn surveysCourse evaluation surveysEmail surveysLanguage schools questions

More retention templates and questions

Templates like this one, and single questions from the library to add to it.

Templates

Browse all templates
RetentionAfter-class checkA one-minute check for college and adult learners on how much of today's class made sense and what is still unclear. Share the link or QR code at the end of each class.
RetentionAlumni surveyLearn how connected alumni feel, which events they'd attend and who would mentor current students. Send it once a year.
RetentionExit intentAsk visitors why they're leaving, and find what stops them from signing up or buying. Show it on exit intent, on your key pages only and to first-time visitors.
RetentionWeekly customer pulseA light weekly check on how customers feel about your product and how confident they are using it. Show it in the app once a week to active users.

Questions from the library

Browse the question library
  1. Which language are you learning?Dropdown · Language schools
  2. Why are you learning this language?Multiple choice · Language schools
  3. How confident are you speaking out loud in class?Big scale · Language schools
  4. How would you rate this course overall?Stars · Courses
  5. How likely are you to recommend this course?NPS · Courses
  6. How was the pace?Multiple choice · Courses

Frequently asked questions

At the midpoint, or a week after the first major assignment is graded. Students have enough of the course behind them to judge it, and enough ahead for changes to matter.

Send it by email, so each answer is tied to the student's contact. Select Yes on Do you feel behind? in Results, then give each of those responses an owner in the inbox.

Yes, by link or QR code with anonymous responses turned on, but then you can't reach the students who feel behind. Choose email when follow-up matters more.

Yes, on every plan. A workflow can notify teammates in Usertick or post to Slack or Microsoft Teams when a student answers Yes to feeling behind or rates their chance of finishing low.

Fix the course-wide issues the pace and workload questions show, and reach out one by one to the students who feel behind or doubt they will finish.

Yes. Every template comes with every plan, the free plan included, and the free plan covers 150 responses a month across your surveys.

Yes. The template becomes your own survey, so reword any question, add or remove questions, and change the options and the logic. The gallery stays as it is.

Yes, from Starter. The template is written in US English. Add languages by hand or with AI translation, and each person sees the survey in their browser's language.

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