Usertick
Start free
Alumni survey template

Learn how close alumni feel, and who will give their time

Three quick questions for once a year: how connected alumni feel, which events they would attend and whether they would mentor a current student. Use it as it is or add an open question, and Usertick reads every written answer for you.

Get started freeAll templates

What this alumni survey tells you

An alumni survey asks former students how connected they feel and how they would like to stay involved. This template takes about 30 seconds: a dial from not connected to deeply involved, the events they would attend, from reunions to online talks, and whether they would mentor a current student.

It is written for an email to your alumni list once a year, before you plan the next year's events. Alumni lists can be large, so check your plan's email allowance (50 a month on Free, 500 on Starter, 2,500 on Pro, 10,000 on Business) or connect your own sender, which has no allowance. The same template runs as a link in the alumni newsletter or on the alumni page of your website, as a QR code at a reunion, or as a conversation that asks one question at a time.

Results shows the share of alumni at each step of the dial, bars for each event with their share and count, and the share willing to mentor, each against the period before. Selecting Yes on the mentor question filters the whole page to those alumni. Add an open question, and Usertick reads every written answer and files it under a category with a type and a sentiment.

In an emailAs a linkOn your websiteAs a conversation
Questions
3
Time to answer
Under a minute
Written for
An email to the alumni list once a year
Plans
Every plan, the free plan included

See it on every channel

The same template on your website, behind a link, in an email and as a conversation.

In an email

Send it from Usertick to a contact list, and a button in the email opens the survey on its own page. Usertick sends 50 emails a month on the free plan, or connect your own sender.

The 3 questions, one by one

What each question asks, why it is there, what it shows you and what to change.

Question 1 of 3 · Mood dial

How connected do you feel to us today?

Why ask it
Connection is the starting point for every alumni program. A dial with five steps, from not connected to deeply involved, shows where alumni stand in one turn.
What you learn
Results shows each step of the dial with its share, from not connected to deeply involved, against the period before.
Make it yours
The email shows a start button for a dial, so keep a short line above it that says the survey takes 30 seconds, or change it to Emoji to answer inside the message.
Question 2 of 3 · Multiple choice · Optional

Which events would you attend?

Why ask it
Alumni pick every kind of event they would attend, so you can plan the calendar around demand before you book venues or speakers.
What you learn
Bars with the share and count for each event type. Select Online events to see how connected those alumni feel.
Make it yours
Replace the options with events you can really run next year, and keep None right now so alumni who aren't interested can still answer.
Question 3 of 3 · Yes / No

Would you mentor a current student?

Why ask it
Mentoring is one of the most direct ways alumni help current students, and a yes or no turns goodwill into a list of people to call.
What you learn
The share that said yes, against the period before. Select Yes to filter the page and see how connected those alumni feel and which events they chose.
Make it yours
Send it by email, so each yes is tied to that graduate's contact and your team can write to them the same week.

What the answers show

Results turns each question into numbers you can follow week by week.

Which events would you attend?

The share of each answer with its count. Select an answer to narrow the whole page to those people and read what else they said.

Use this template in four steps

From the template to the first answers.

  1. 1

    Open the template

    Sign up free and pick Alumni survey in the template gallery. It opens in a matching style, ready to change.

  2. 2

    Make the questions yours

    Reword any question, change the options, and add logic or more questions.

  3. 3

    Choose where it runs

    Show it on your website, send it by email, share its link and QR code, or switch it to a conversation.

  4. 4

    Publish and read the answers

    Answers arrive in Results and the inbox as people send them, each written one read and filed by Usertick.

Tips for this survey

Small choices that keep people answering and the answers useful.

  1. 01

    Send it before planning the calendar

    Ask a few months before the events year starts, so the answers decide which events to run.

  2. 02

    Follow up with mentors quickly

    On every plan, a workflow adds each Yes on the mentor question to a Google Sheet or posts it to Slack, so the mentoring team can reach out while the offer is fresh.

  3. 03

    Add one open question

    A last question such as What would bring you back to campus? gives Usertick written answers to read and sort by theme.

  4. 04

    Add each new class to the list

    Import each graduating class as a CSV before the yearly send. Bounces and spam complaints are suppressed automatically, so the list stays clean.

Churn surveysCourse evaluation surveysEmail surveysAlumni questions

More retention templates and questions

Templates like this one, and single questions from the library to add to it.

Templates

Browse all templates
RetentionAfter-class checkA one-minute check for college and adult learners on how much of today's class made sense and what is still unclear. Share the link or QR code at the end of each class.
RetentionMid-course checkCheck pace and workload halfway through a course, and spot students at risk of dropping out while there's time to help. Send it at the midpoint.
RetentionExit intentAsk visitors why they're leaving, and find what stops them from signing up or buying. Show it on exit intent, on your key pages only and to first-time visitors.
RetentionWeekly customer pulseA light weekly check on how customers feel about your product and how confident they are using it. Show it in the app once a week to active users.

Questions from the library

Browse the question library
  1. Do you stay in touch with people from your class?Yes / No · Alumni
  2. Which alumni activities interest you?Multiple choice · Alumni
  3. How would you rate the alumni newsletter?Stars · Alumni
  4. How would you rate the school this term?Stars · Parents and guardians
  5. Rate the school on eachMatrix · Parents and guardians
  6. Would you recommend the school to another family?Yes / No · Parents and guardians

Frequently asked questions

Once a year suits most alumni programs. For the next year, Send again reuses the audience; turn off Skip people who already received this survey so last year's alumni are asked again.

Every graduate on your alumni list with a working email. Import new classes as a CSV with an email and a name per line.

Not the first question as it is: a mood dial shows a button in the email that opens the survey. Change it to Emoji or Multiple choice when you want alumni to answer inside the message.

Select Not connected in Results to see which events those alumni would attend, and invite them to those first.

The template keeps to about 30 seconds, so alumni finish it. Add one at the end when you want reasons, and Usertick reads and sorts every written answer.

Yes. Every template comes with every plan, the free plan included, and the free plan covers 150 responses a month across your surveys.

Yes. The template becomes your own survey, so reword any question, add or remove questions, and change the options and the logic. The gallery stays as it is.

Yes, from Starter. The template is written in US English. Add languages by hand or with AI translation, and each person sees the survey in their browser's language.

Listen better, act faster, and build what truly matters.

Start free, see what your customers mean, and get each answer to the person who can act on it.

Get started freeTalk to sales
  • 150 responses a month on Free
  • Every channel and AI analysis
  • No card needed