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Evening reception survey template

See whether your reception helped people connect, and what to change about the room

Three quick questions for the morning after: overall satisfaction with the reception, a rating for the venue, drinks, music volume and space to talk, and whether guests met someone new. Use it as it is or add an open question, and Usertick reads every written answer for you.

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What this evening reception survey tells you

An evening reception survey asks guests about the drinks or dinner at the end of the event day, the part built for conversation. This template takes under a minute: an overall score, a rating for four parts of the evening and a yes or no on meeting someone new. It tells you whether the evening did its job of getting people talking.

It is written for an email the next morning, sent by Usertick to the guests on your reception list, with the overall score inside the message. The same template also runs as a link in the morning's event app announcement, or as a QR code printed on the agenda for day two.

Results shows the average score with the share who rated 4 or higher, a heat map of the venue, drinks, music and space with their averages, and the share who met someone new. Select No on the last question to see what those guests rated lowest. Add an open question and Usertick reads each written answer and files it under a category such as networking or food and breaks.

In an emailAs a linkOn your websiteAs a conversation
Questions
3
Time to answer
Under a minute
Written for
The morning after the reception, by email to the guests
Plans
Every plan, the free plan included

See it on every channel

The same template on your website, behind a link, in an email and as a conversation.

In an email

Send it from Usertick to a contact list, with the first question inside the email. A tap on an answer opens the rest of the survey with that answer already kept. Usertick sends 50 emails a month on the free plan, or connect your own sender.

The 3 questions, one by one

What each question asks, why it is there, what it shows you and what to change.

Question 1 of 3 · Stars

How satisfied were you with the evening reception?

Why ask it
A reception has no agenda to judge it by, so one overall score gives you a number to compare from year to year and from one venue to the next.
What you learn
The average out of 5, a bar for each rating and the share who rated 4 or higher, compared with the period before. Select the 1s and 2s to see which parts of the evening those guests rated lowest.
Make it yours
Keep it first, so guests can answer inside the email with one tap.
Question 2 of 3 · Matrix · Optional

How would you rate the following?

Why ask it
A good evening needs a venue people want to stay in, drinks that keep coming, music they can talk over and space to stand together. Rating them apart shows which one held the night back.
What you learn
A heat map with a row for each part and its average, so loud music or a cramped room stands out. On phones the grid shows one row at a time.
Make it yours
Add a row for food when you serve dinner, and keep Music volume and Space to talk, the two rows that tell you whether people could hold a conversation.
Question 3 of 3 · Yes / No

Did you meet someone new there?

Why ask it
Meeting someone new is the reason to host a reception. A yes or no turns that goal into a share you can track. It also gives the sponsor of the evening a number worth seeing.
What you learn
The share that said yes, compared with the period before. Select No to see which parts of the evening those guests rated lowest.
Make it yours
Try one change per event, such as quieter music or hosts who make introductions, and watch this share.

What the answers show

Results turns each question into numbers you can follow week by week.

How satisfied were you with the evening reception?

The average rating and the share who gave 4 or 5 stars, against the period before.

How would you rate the following?

Each row's answers side by side, so the part that needs work stands out.

Use this template in four steps

From the template to the first answers.

  1. 1

    Open the template

    Sign up free and pick Evening reception in the template gallery. It opens in a matching style, ready to change.

  2. 2

    Make the questions yours

    Reword any question, change the options, and add logic or more questions.

  3. 3

    Choose where it runs

    Show it on your website, send it by email, share its link and QR code, or switch it to a conversation.

  4. 4

    Publish and read the answers

    Answers arrive in Results and the inbox as people send them, each written one read and filed by Usertick.

Tips for this survey

Small choices that keep people answering and the answers useful.

  1. 01

    Send it the next morning

    Schedule the send for the morning after, before day two starts. Guests remember the evening, and you can fix the next one if the event runs several nights.

  2. 02

    Ask only the guests who came

    Send it to your reception list in place of every ticket holder, so the answers come from people who were there.

  3. 03

    Add one open question

    The template has no text question. Add What would make the next reception better? and Usertick reads each answer and files it by category and theme.

  4. 04

    Agree the volume in advance

    When Music volume scores low, agree a level with the DJ or the band before the next reception, then compare the scores.

CSAT surveysEvent surveysEmail surveysNetworking and community questions

More satisfaction templates and questions

Templates like this one, and single questions from the library to add to it.

Templates

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CSATPost-eventFind out how attendees rated your webinar, workshop or conference, whether the content and length were right and what to change next time. Send it within a day of the event.
CSATSession feedbackRate each talk or workshop while it's fresh and learn what attendees want more of. Show a QR code on the last slide or send it in the event app.
CSATWebinar feedbackFind out how useful a webinar was, why people joined and what to cover next. Send it with the recording, within a day.
CSATKeynote feedbackRate the keynote and the speaker while it's fresh, and see whether the length worked. Show a QR code on the closing slide.

Questions from the library

Browse the question library
  1. How many new people did you meet?Number · Networking and community
  2. What helped you meet people?Multiple choice · Networking and community
  3. How welcome did you feel?Big scale · Networking and community
  4. Was your issue resolved?Yes / No · Support
  5. How much effort did it take to get help?Customer effort · Support
  6. How could we have handled this better?Text · Support

Frequently asked questions

The next morning, while guests still remember the evening. For a multi-day event, send it before the day's first session.

Yes, by copying these questions into it. Keep it separate when you host more than one evening and want each night's results apart. Either way, keep the questions the same from event to event so Results can compare them.

Yes. The overall score sits inside the email, and a tap opens the other two questions with that score kept. The answer is stored when the guest submits.

A rising share of guests who met someone new, with music volume and space to talk rated well. Compare each event with the one before in Results, since the best yardstick is your own last reception.

The guests on your reception list. When the reception was open to every attendee, send it to everyone and add a first question asking whether they went, with a skip that ends the survey for those who didn't.

Yes. Every template comes with every plan, the free plan included, and the free plan covers 150 responses a month across your surveys.

Yes. The template becomes your own survey, so reword any question, add or remove questions, and change the options and the logic. The gallery stays as it is.

Yes, from Starter. The template is written in US English. Add languages by hand or with AI translation, and each person sees the survey in their browser's language.

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