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Community workshop survey template

Learn what helped people, before they leave the room

Three questions to share at the end of a community workshop: how useful it was, how getting there, the time of day, the facilitator and the take-home materials rated, and what to cover next. Use it as it is or change any question, and Usertick reads every written answer for you.

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What this community workshop survey tells you

A community workshop survey asks the people in the room what was useful while they are still there. This template takes about a minute: stars for usefulness, a grid for getting there, the time of day, the facilitator and the materials, and one open question on the next topic. It works for any topic you teach, from budgeting to tenant rights, with one copy of the survey for each series.

It is written for the last five minutes of the session, shared as a QR code on the final slide or on a printed card, so people answer on their own phone before they leave. The same link works in a follow-up email to attendees, and on your website the survey can open on the workshop's sign-up page.

Every written answer is read as it arrives, in any language, and filed under a category from your list, such as programs and services or events and fundraisers, with a type and a sentiment. Results shows the average rating and the share who rated it 4 or higher, and a heat map for the four parts of the session with row averages.

As a linkOn your websiteIn an emailAs a conversation
Questions
3
Time to answer
About a minute
Written for
The last five minutes of the session, by QR code on the final slide
Plans
Every plan, the free plan included

See it on every channel

The same template on your website, behind a link, in an email and as a conversation.

The 3 questions, one by one

What each question asks, why it is there, what it shows you and what to change.

Question 1 of 3 · Stars

How useful was the workshop?

Why ask it
Usefulness is the reason people give up an evening to come, so it gets the headline score. A low score on a well-run evening tells you the topic missed, which the facilitator row alone would not show.
What you learn
Results shows the average, a bar per star and the share who rated 4 or higher, compared with the period before, so a new format or facilitator shows its effect.
Make it yours
Name the topic in the question, such as How useful was the budgeting workshop?, and duplicate the survey for each topic so the scores stay apart.
Question 2 of 3 · Matrix · Optional

How would you rate the following?

Why ask it
The grid separates the content from the things around it: a useful session at a hard-to-reach library or at an awkward hour still loses people. The facilitator row keeps the person and the topic apart, and Materials to take home checks whether the session lasts beyond the room.
What you learn
A heat map shows each row from Poor to Excellent with its average, so a low score for Getting there or Time of day points to the venue or the schedule.
Make it yours
Add a row for childcare or interpretation if you offer it, so you learn whether it worked.
Question 3 of 3 · Text · Optional

What topic should we cover next?

Why ask it
Asking for the next topic turns today's attendees into the planners of the next workshop, in their own words.
What you learn
Usertick reads each answer as it arrives, files it under a category and a theme from your list, and Results lists up to 8 themes with their trends, so the most requested topics rise to the top. Select a theme to read every request filed under it, in the attendees' own words.
Make it yours
Run the topic most people ask for next, and tell the group it came from their answers.

What the answers show

Results turns each question into numbers you can follow week by week.

How useful was the workshop?

The average rating and the share who gave 4 or 5 stars, against the period before.

How would you rate the following?

Each row's answers side by side, so the part that needs work stands out.

Every written answer, read for you

Each answer arrives with its category, theme, type and urgency, so the urgent ones reach your team first.

Use this template in four steps

From the template to the first answers.

  1. 1

    Open the template

    Sign up free and pick Community workshop in the template gallery. It opens in a matching style, ready to change.

  2. 2

    Make the questions yours

    Reword any question, change the options, and add logic or more questions.

  3. 3

    Choose where it runs

    Show it on your website, send it by email, share its link and QR code, or switch it to a conversation.

  4. 4

    Publish and read the answers

    Answers arrive in Results and the inbox as people send them, each written one read and filed by Usertick.

Tips for this survey

Small choices that keep people answering and the answers useful.

  1. 01

    Leave five minutes at the end

    Put the QR code on screen before the closing words, and give people time to answer before they pack up.

  2. 02

    Use one survey per workshop series

    Results doesn't split answers by link tag, so duplicate the survey for each venue or series, or add a question that names the venue.

  3. 03

    Offer the languages people speak

    From Starter, add your community's languages by hand or with AI translation, and each person sees the survey in their browser's language.

  4. 04

    Keep it to adult sessions

    Usertick's terms don't allow surveys aimed at people under 16, so for youth workshops ask parents or group leaders instead.

CSAT surveysNonprofit surveysLink and QR code surveysEvents questions

More satisfaction templates and questions

Templates like this one, and single questions from the library to add to it.

Templates

Browse all templates
CSATVolunteer shiftFind out how volunteers experienced a shift, from the briefing to feeling appreciated. Send it the day after the shift.
CSATFundraising eventHear how guests rated your fundraiser, what brought them and who would like to get more involved. Send it the morning after the event.
CSATProgram participant feedbackHear from the people you serve about respect, usefulness and access, in plain language. Offer it on paper or on a tablet after a service.
CSATThrift storeLearn how shoppers and donors rate your thrift store, from prices to dropping off donations. Share it with a QR code at the register.

Frequently asked questions

In the last five minutes of the session, while everyone is still in the room. Answers come in before people leave, while the session is fresh. Put the QR code on screen while you thank everyone, and give people a quiet minute to answer.

Email the link to attendees after the session, or add it to the reminder you already send for the next workshop. Those answers join the same Results.

Every card compares with the period before. To compare two venues or topics side by side, run one survey for each, or add a question that names the workshop and filter Results by it.

Read the written answers from those attendees, then look at bus routes, parking and the time of day before you book the next venue.

It can be. Turn on anonymous responses, and no user ID, traits or visitor ID are stored with the answers, which holds for link or QR code surveys like this one.

Yes. Every template comes with every plan, the free plan included, and the free plan covers 150 responses a month across your surveys.

Yes. The template becomes your own survey, so reword any question, add or remove questions, and change the options and the logic. The gallery stays as it is.

Yes, from Starter. The template is written in US English. Add languages by hand or with AI translation, and each person sees the survey in their browser's language.

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