Usertick vs Qualtrics
Qualtrics is an experience management platform for customer, employee and market research programs at enterprise scale. Usertick runs website, email and link surveys with AI that reads every written answer, at listed prices per organization.
Checked on October 26, 2026 on Qualtrics’s own pages. The numbers after each line point to the sources at the foot of the page.
About Qualtrics
Qualtrics calls itself the leading XM AI and data platform, built for experience management (XM) in every industry.4
- Silver Lake, with CPP Investments, completed its acquisition of Qualtrics on June 28, 2023. Qualtrics was then co-headquartered in Provo, Utah, and Seattle.3
- On May 18, 2026, Qualtrics announced that it had completed its $6.75 billion acquisition of Press Ganey Forsta.4
- Qualtrics acquired Delighted, an NPS and CX measurement tool, in April 2018.5
- Delighted is no longer available, and its page now points to Qualtrics.6
When Qualtrics may fit better
Qualtrics fits better for large organizations that run customer, employee and market research programs together, need contact center analytics, conjoint and MaxDiff studies or native mobile app intercepts, or connect Salesforce, ServiceNow and SuccessFactors.
Where Qualtrics is strong
- One platform for CX, EX and research
Qualtrics sells customer experience, employee experience and market research programs on one XM platform, from employee engagement and onboarding to brand tracking.1
- Contact center and location programs
Its CX solutions include contact center analytics, quality management, agent coaching, online reputation management and a location experience hub.1
- Advanced research methods
Strategic Research includes conjoint, MaxDiff, video diaries and concept testing, with crosstabs, statistical analysis and AI summaries of video feedback.2
- AI that acts inside surveys
Experience Agents, in preview in 2026, resolve concerns inside post-service surveys, and AI text analytics groups emerging topics from every channel.14
Where Usertick works differently
- 01
Prices on the page
Usertick Free has 150 responses a month. Starter is $24 a month, Pro $94 and Business $359, per organization, and yearly is 10 months' price.
- 02
Email on the Free plan
Every Usertick plan, Free included, sends email surveys to a contact list, from 50 emails a month on Free up to 10,000 on Business.
- 03
AI reading on every plan
Each written answer gets a category, a theme, a type, a sentiment and an urgency in any language, on every plan, Free included.
- 04
Extra responses that never expire
At the monthly limit, collection goes on with extra responses bought once at $0.10 each, kept through plan changes.
Moving from Qualtrics to Usertick
Your questions come across as text. Usertick builds the survey from them, and you set the rest in the editor.
- 1
Copy your questions from Qualtrics
Open the survey in Qualtrics and copy its questions and answer options as plain text.
- 2
Paste them into Usertick
Under Create survey, Paste questions turns up to 10,000 characters of text into a survey, with the wording kept and the right type for each question.
- 3
Set what text doesn't carry
Add the logic, the timing and the theme in the editor, then preview the survey.
- 4
Publish, then close the old survey
Put the survey on your website, in an email, on a link or on a QR code. Close the one in Qualtrics once Usertick's is live, so that nobody answers twice.
Usertick doesn't import earlier responses. They stay in Qualtrics, so keep them there or export them where Qualtrics allows it.
How Paste questions worksFrequently asked questions
Qualtrics has a free Qualtrics Surveys account with 1 user, 3 active surveys and 500 responses in total, shared by link, social media or QR code. Its support pages say free accounts have no email or SMS distribution. Usertick Free has 150 responses a month and every channel, email included.
Strategic Research is sold online for $420 a month, or $5,040 billed yearly, for 1,000 responses. Customer and employee experience plans are priced by quote, by interactions or by employee count.
Yes. Website & App Insights shows responsive dialogs and feedback buttons on Foundational Digital, and every creative type with exit intent on Frontline Digital. Usertick's website surveys, with triggers such as exit intent, are on every plan.
Copy a survey's questions and use Paste questions in Usertick, which reads up to 10 questions from any text on Free, 100 on Starter and 200 on Pro and above.
Sources
Checked on October 26, 2026. Plans and prices change, so each line names the page it came from. “Not listed” means that company’s own pages don’t mention it. To report a line that is out of date, use the contact page.
- 1Qualtrics: Pricing
- 2Qualtrics: Buy Qualtrics Online
- 3Qualtrics: Silver Lake and CPP Investments Complete Acquisition of Qualtrics
- 4Qualtrics: Qualtrics Acquires Healthcare Experience Leader Press Ganey Forsta
- 5Qualtrics: Qualtrics acquires Delighted
- 6Qualtrics: Delighted
- 7Qualtrics Support: Website & App Insights Basic Overview
- 8Qualtrics Support: Email Survey Invitations
- 9Qualtrics Support: Distributions Basic Overview
- 10Qualtrics Support: Mobile App Feedback Project
- 11Qualtrics Support: Sentiment Analysis
- 12Qualtrics Support: Extensions Basic Overview
- 13Qualtrics Support: Free Accounts
- 14Qualtrics: Qualtrics Announces New CX Capabilities at X4 2026
Other comparisons
Listen better, act faster, and build what truly matters.
Start free, see what your customers mean, and get each answer to the person who can act on it.
- 150 responses a month on Free
- Every channel and AI analysis
- No card needed