Usertick
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Usertick vs Sprig

Sprig is an enterprise survey platform where AI agents help research teams design, field and synthesize studies across email, panels, websites and mobile apps. Usertick runs website, email and link surveys with AI that reads every written answer, on published plans priced per organization.

How it is priced
UsertickOne price per organization, not per seat, with a monthly response limit shared by every survey and channel.
SprigEnterprise pricing through a demo, based on total response volume, the research capabilities turned on and the deployment environments (link, email, web, mobile).1
Free plan
Usertick150 responses a month, 3 surveys, 2 members, every channel and AI reading of written answers.
SprigA free plan isn't listed. The pricing page shows one Enterprise platform, booked through a demo.1
Paid plans
UsertickStarter $24, Pro $94 and Business $359 a month, or the price of 10 months for a year. Enterprise is priced with sales.
SprigOne Enterprise platform, with enterprise onboarding and support included. Prices aren't published on the pricing page.1
At the response limit
UsertickCollection stops until the next month, unless the organization has extra responses: bought once at $0.10 each, from $5, and they never expire.
SprigSprig's usage docs give Enterprise plans a two-month grace period over their limits before hard limits stop studies collecting. Usage resets each calendar month.10
Website surveys
UsertickPopup, side button or a survey inside the page. Page triggers and targeting by page, device and country on every plan, behavior triggers on 1 survey on Free and every survey from Starter, user traits from Starter and smart triggers from Pro.
SprigStudies embedded in web apps and websites through an SDK, triggered by user attributes and events, with session replay clips up to 5 minutes around each answer.4
Email surveys
UsertickUsertick sends the survey to your contacts with the first question inside the email, from 50 emails a month on Free to 10,000 on Business.
SprigNative email sending from your own domain, with open rate tracking and repeat waves of one study for NPS, CSAT and pulse surveys.5
Link and QR code
UsertickA link survey has its own page and a QR code to download as PNG or SVG.
SprigDirect links and QR codes are listed as entry points that feed the same study as email, panels and CRM workflows.5
Native mobile apps
UsertickNo native mobile app SDK. Website and link surveys work in mobile browsers, and a phone app can open the survey's link.
SprigSDKs for iOS, Android, React Native and Flutter, with in-app session replay clips around each answer.6
AI on written answers
UsertickEvery plan, Free included: each written answer gets a category, a theme, a type, a sentiment and an urgency, in any language.
SprigThe Synthesize agent groups open-text answers into named themes with summaries, shows how many answers support each theme and writes research reports.7
Integrations
UsertickSlack, Microsoft Teams, Google Sheets, Jira, Linear, HubSpot, Zendesk, webhooks, Zapier and more on every plan, with 1 workflow per survey on Free. The MCP server from Starter, the REST API from Pro.
SprigSlack, Zapier, Notion, Dovetail, Segment, RudderStack, Mixpanel, Amplitude, Figma and an MCP connector for Claude and ChatGPT. Jira and HubSpot aren't listed.8

Checked on October 26, 2026 on Sprig’s own pages. The numbers after each line point to the sources at the foot of the page.

About Sprig

Sprig calls itself the platform teams use to design studies, reach participants and synthesize insight across their organization, powered by Design, Field and Synthesize agents.1

  • Founded by Ryan Glasgow, its founder and CEO, with offices in San Francisco and New York.2
  • In a June 2026 update, Sprig said it had evolved into an enterprise survey platform powered by AI agents.3

When Sprig may fit better

Sprig fits better for research teams that need studies inside native mobile apps, session replay around each answer, recruited panels, and a vendor whose pricing page lists “SOC 2 Type II” and “HIPAA”.

Where Sprig is strong

  • Native mobile SDKs

    Sprig runs studies inside iOS, Android, React Native and Flutter apps, triggered by user events and attributes such as lifecycle stage or plan.6

  • Session replay around each answer

    Sprig captures replay clips up to 5 minutes before and after each response, so an answer comes with what the user did.4

  • Recruited panels

    Sprig recruits B2B and B2C participants with more than 300 targeting attributes, and handles quotas, screening and incentives inside the platform.9

  • AI across the whole study

    Agents build a study from a goal, ask adaptive follow-up questions in a chat-style survey and turn the answers into research reports.11

Where Usertick works differently

  1. 01

    Published prices and a free plan

    Usertick Free has 150 responses a month. Starter is $24, Pro $94 and Business $359 a month, priced per organization.

  2. 02

    Every written answer read

    On every plan, Free included, each written answer gets a category, a theme, a type, a sentiment and an urgency, in any language.

  3. 03

    Answers inside the email

    NPS, Stars, CES, Emoji, Yes / No, Multiple choice and Dropdown questions can be answered inside a Usertick email.

  4. 04

    Workflows to Jira and HubSpot

    On every plan, Usertick workflows send answers to Jira, Linear, HubSpot, Zendesk, Intercom, Slack, Microsoft Teams, Zapier and more. Free runs 1 workflow per survey.

Moving from Sprig to Usertick

Your questions come across as text. Usertick builds the survey from them, and you set the rest in the editor.

  1. 1

    Copy your questions from Sprig

    Open the survey in Sprig and copy its questions and answer options as plain text.

  2. 2

    Paste them into Usertick

    Under Create survey, Paste questions turns up to 10,000 characters of text into a survey, with the wording kept and the right type for each question.

  3. 3

    Set what text doesn't carry

    Add the logic, the timing and the theme in the editor, then preview the survey.

  4. 4

    Publish, then close the old survey

    Put the survey on your website, in an email, on a link or on a QR code. Close the one in Sprig once Usertick's is live, so that nobody answers twice.

Usertick doesn't import earlier responses. They stay in Sprig, so keep them there or export them where Sprig allows it.

How Paste questions works

Frequently asked questions

Sprig's pricing page shows one Enterprise platform, priced through a demo, and doesn't list a free plan. Usertick Free has 150 responses a month, 3 surveys and AI reading of written answers.

Yes. Sprig lists SDKs for iOS, Android, React Native and Flutter. Usertick has no native SDK; a phone app can open a Usertick survey's link.

Yes. Sprig sends email surveys from your own domain and tracks opens. Usertick sends to a contact list now or scheduled up to 30 days ahead, with up to 10,000 emails a month on Business.

Copy a study's questions and use Paste questions in Usertick, which reads up to 10 questions from any text on Free, 100 on Starter and 200 on Pro and above.

Sources

Checked on October 26, 2026. Plans and prices change, so each line names the page it came from. “Not listed” means that company’s own pages don’t mention it. To report a line that is out of date, use the contact page.

  1. 1Sprig: Pricing
  2. 2Sprig: About us
  3. 3Sprig: Introducing the new Sprig, built for modern research teams
  4. 4Sprig: Web apps and websites
  5. 5Sprig: Email
  6. 6Sprig: Mobile apps
  7. 7Sprig: Synthesize agent
  8. 8Sprig: Integrations
  9. 9Sprig: Panels
  10. 10Sprig Docs: Usage
  11. 11Sprig: Enterprise surveys, powered by agents

Listen better, act faster, and build what truly matters.

Start free, see what your customers mean, and get each answer to the person who can act on it.

  • 150 responses a month on Free
  • Every channel and AI analysis
  • No card needed