Rankings, matrices and points
Rank a list or the top few, split points across options, rate many items in one matrix, or pick between pairs. Results reads each one as a number.
User research
Research surveys with your own users, read in minutes
Screen and recruit participants, ask with rankings, matrices and points to split, and run the study by link, email or inside your product. Usertick filters out rushed answers and reads every open answer into themes, in any language.
Survey research without the spreadsheet
Researchers use surveys to recruit for interviews, size a problem, compare ideas and hear from more people than a round of calls can reach. The slow part is rarely the survey. It is finding the right people and reading hundreds of open answers.
With Usertick, a screener on a link or inside your product finds the right participants, and a consent question records who agreed to a call. Studies use the question types research needs, with shuffled options, branching for screening and timers for first impressions.
Results filters out people who rushed, and the AI files every open answer under a theme, in the language it was written in. Send every response to Google Sheets, Dovetail or BigQuery, and keep the analysis where your research lives.
- Plans
- Research question types, screeners, Results and AI reading on every plan, the free plan included
- Reach
- Your own users and contacts, by link, email, QR code or inside your product
- Languages
- Studies in several languages, from Starter
- Data
- Google Sheets, Dovetail and BigQuery on every plan, the API from Pro
Screen and recruit the right participants
Find the people who fit the study among the users you already have.
A screener anyone can open
Share a screener link in a community, a newsletter or a social post. Branching rules end the survey for people who don't fit, and a tag on each link shows where they came from.
An invitation to your users
Send the recruiting survey to a list of users, with the first question inside the message and a consent question for the call.
Inside your product
Ask signed-in users right after they use the feature you are studying, and only the plans or roles you need. Starter and above.
In a lab or at an event
Print a QR code for a study invite or an event stand, so people sign up on their own phones.
Ask the way research needs
Question types and checks that keep a study sound.
Rushed answers, one filter away
Leave out people who answered in under a third of the median time, see time per question on every response, and save the views your team uses.
Every open answer, read into themes
Each written answer gets a theme from your list, a type and a sentiment as it arrives, in any language, so answers in German, Spanish and Japanese land under the same theme. Results shows how often each theme came up, with an example answer for each.
Keep the analysis where your research lives
Every response can leave Usertick the moment it arrives.
Google Sheets, one row per response
Every response becomes a row with a column per question, plus the source, the page, the device and the AI reading, kept up to date. Every plan.
Dovetail, Notion and Airtable
Add each response to a Dovetail project, a Notion page or an Airtable base through a Zapier step in a workflow. Every plan.
BigQuery and the API
Send responses to BigQuery as rows on every plan, or read them through the REST API on Pro and above, for analysis next to your product data.
The session behind an answer
When FullStory or UXCam is on the page, Usertick sends an event after each answer, so you can open the session around it. Every plan.
Works with your research stack
Send responses to your research repository, your spreadsheets and your warehouse, and thank participants with a reward.
See all integrationsHow researchers start with Usertick
Four steps from a discussion guide to a read study.
- 1
Paste your questions
Paste a discussion guide or a draft, and Usertick keeps the wording and order and picks a type for each question. Or start from Interview screener.
- 2
Screen and branch
Add screening questions first, send people who don't fit to the end, and ask for consent before a call.
- 3
Run the study
Share the link, send the email or open it in your product, with a response limit and a closing date.
- 4
Read and export
Filter out rushed answers, read the themes, and send every response to Sheets, Dovetail or BigQuery.
How researchers get reliable survey data
Six habits that keep a study sound and the participants willing.
- 01
Screen before you ask
Put the screening questions first, and end the survey for people outside the study.
- 02
Write neutral questions
On every plan, the editor flags leading and double-barreled questions as you write.
- 03
Shuffle what you can
Shuffle options, ranking items and matrix rows, so position doesn't decide the answer.
- 04
Ask for consent clearly
Use a consent question for recordings and calls, with your own wording and a link to your privacy notice.
- 05
Check the timing
Look at completion times before you read the results, and leave out people who rushed.
- 06
Close the loop with participants
Tell participants what you learned, and thank them with a reward when your study offers one.
Templates and questions for user research
Start from a template written for screening, recruiting and studies, and change any question.
Templates
Browse all templatesResearchInterview screenerFind the right people for customer interviews by role, team size and how often they use your product. Send it to active users before a research round.
ResearchUser interview recruitingRecruit customers for a short research call and get their permission to contact them. Show it in the app to active users.
ResearchProblem validationFind out how often people face a problem, how they solve it today and what they would pay to solve it better, before you build anything. Send it to people in your target market and replace the example problem with your own.
ResearchProduct idea testTest an idea for a product or feature before you build it: how people handle the problem today, how valuable the idea is to them and what it has to include. Show it to active users who have the problem, and replace the example idea with your own.
Questions from the library
Browse the question library- What problem were you trying to solve?Text · Research
- How painful is this problem for you?Stars · Research
- Tell us about the last time this happened.Text · Research
- Order these ideas by how much you want them.Ranking · Research
- Would you join a short call to tell us more?Yes / No · Research
- May we record the interview?Consent · Research
- Do you mostly work in it alone or with your team?This or that · Usage and habits
- Split 100 points across what matters most to you:Points allocation · Priorities and trade-offs
Frequently asked questions
Recruit and screen participants, run surveys with research question types, filter out rushed answers, read open answers by theme and send every response to Google Sheets, Dovetail or BigQuery.
No. Usertick runs studies with your own users, contacts and the people your links reach. A Zapier step can send a reward through a tool such as Tremendous.
Yes. Ask screening questions first and add branching rules that end the survey for people who don't fit. A consent question can ask whether they would join a call.
No. Usertick runs surveys. Use it to recruit for interviews and to hear from more people between them, and keep interviews and usability tests in the tools made for them.
Each written answer is filed under a theme from your organization's list, with a type and a sentiment, in any language. Results counts each theme, and a teammate's correction counts everywhere.
Results exports hold figures, as PDF, Excel or CSV, on every plan, 3 a month on Free. Every response goes to Google Sheets or BigQuery on every plan, and to the REST API from Pro.
On a link or website survey, turn on anonymous responses, and Usertick stores no user ID, traits or visitor ID and sends no analytics events.
Yes. Each survey can carry 3 languages on Starter and every available language on Pro, with right-to-left layouts. AI translation fills the empty texts from Starter, and each link can follow the browser's language or stay in one.
Research question types, screeners, Results, AI reading and workflows to Google Sheets, Zapier and BigQuery come with every plan. Starter adds more languages, Pro adds the API, and Business adds variants. The free plan keeps 30 days of responses.
Listen better, act faster, and build what truly matters.
Start free, see what your customers mean, and get each answer to the person who can act on it.
- 150 responses a month on Free
- Every channel and AI analysis
- No card needed